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Bumi Surabaya City Resort

5.0 star property
Luxury Surabaya hotel in Embong Kaliasin with 4 restaurants

Photo gallery for Bumi Surabaya City Resort

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Outdoor banquet area
Outdoor pool
Classic Suite | View from room
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Spa
  • Parking included
  • Laundry
The current price is NZ$91
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271
  • Tunjungan Plaza
    ‪13 min walk‬
  • Submarine Monument
    ‪20 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪19 min drive‬

Room options

View all photos for Classic Club Room

View from room

Classic Club Room

Highlights

Air conditioning
LED TV
Separate bath and shower
Private bathroom
Minibar
Electric kettle
Free bottled water
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Air conditioning
LED TV
Separate bath and shower
Private bathroom
Minibar
Electric kettle
Free bottled water
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Majapahit Surabaya - MGallery

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (291)
The price is NZ$143
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Majapahit Surabaya - MGallery

About the area

Surabaya

A luxury stay in the heart of Surabaya awaits you at Bumi Surabaya City Resort. Within just a 15-minute stroll, you'll find Tunjungan Plaza and Sharp Bamboo Monument. Highlights at this hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .The restaurant, Kizahashi, serves Japanese cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and Hot tub as well as access to racquetball/squash. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Embong Kaliasin hotel include Joko Dolog Statue and Surabaya Youth Center.

What's nearby

  • Tunjungan Plaza - 13 min walk
  • Submarine Monument - 20 min walk
  • Grand City Surabaya - 4 min drive
  • Surabaya Plaza Shopping Mall - 4 min drive
  • Surabaya Zoo - 6 min drive

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Margorejo Station - 6 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪Kizahashi Restaurant - ‬4 min walk
  • ‪Sate Klopo Keputran - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Depot Barokah - ‬6 min walk

About this property

Bumi Surabaya City Resort

Luxury Surabaya hotel in Embong Kaliasin with 4 restaurants
Bumi Surabaya City Resort offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, spa services, and barbecue grills are also featured at the luxury Bumi Surabaya City Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 242 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
Bumi Surabaya City Resort offers 242 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Asia Spa. Services include massages.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 75,000 per night)

Food and drink

  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arumanis
  • Cascades Poolside
  • Kizahashi
  • Siti Inggil

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Spa tub
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bumi Surabaya City Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250000 per person (return)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 500000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Bumi Surabaya City Resort?

Bumi Surabaya City Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bumi Surabaya City Resort?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Bumi Surabaya City Resort on 25 Mar 2025 start from NZ$90.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bumi Surabaya City Resort?

Yep, Bumi Surabaya City Resort has a free self car park. Additionally there is valet parking for IDR 75000 per night.

Are there any beaches close to Bumi Surabaya City Resort?

The closest beach to Bumi Surabaya City Resort is New Kenjeran Beach (7.3 km).

Is there a spa on site at Bumi Surabaya City Resort?

Yep, The Asia Spa is available for guests. You'll enjoy services like massages.

Does Bumi Surabaya City Resort have a pool?

Bumi Surabaya City Resort has an outdoor pool.

What luxury perks are available at Bumi Surabaya City Resort?

Bumi Surabaya City Resort features a full-service spa, an outdoor pool and 4 restaurants.

Is there a free airport shuttle available at Bumi Surabaya City Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Bumi Surabaya City Resort?

Yep, you can grab a meal at Bumi Surabaya City Resort's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Bumi Surabaya City Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bumi Surabaya City Resort?

No, pets and service animals are not allowed.

Bumi Surabaya City Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 171 reviews
Rating 8 - Good. 45 out of 171 reviews
Rating 6 - Okay. 13 out of 171 reviews
Rating 4 - Poor. 3 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Wilson

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Amenities
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
Stayed 1 night in Nov 2024

8/10 Good

MOHAMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Shahul Hameed

Business traveller
Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Stayed 5 nights in Sep 2024

8/10 Good

Shahul Hameed

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

ZHI YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Nicole

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
Stayed 6 nights in Jul 2024

10/10 Excellent

Nenny, Seminyak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, you can feel the green in the big city
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamed Abrori, Singapore

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Stayed 2 nights in Feb 2024

8/10 Good

Benjamin

Business traveller
Liked: Staff & service, amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

KARUNA KARAN

Business traveller
Disliked: Property conditions & facilities, room comfort
Run down hotel Not clean
Stayed 2 nights in Dec 2023

10/10 Excellent

REFINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
Stayed 2 nights in Sep 2023

8/10 Good

Adeleen

Travelled with family
Liked: Staff & service, amenities
all staff is very good and nice.
Stayed 3 nights in Jul 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Nenny, Seminyak

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
Stayed 2 nights in Jan 2023

10/10 Excellent

kamil ali

6/10 Okay

Lloyd

Stayed 27 nights in Dec 2022

10/10 Excellent

Helen N

Stayed 1 night in Dec 2022

6/10 Okay

Vitesh

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Njoo Aland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wesome hotel
Good place to stay. Awesome place
Stayed 1 night in Oct 2020

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Have stayed at this hotel many times always a pleasure to stay there
Stayed 4 nights in Jan 2020

10/10 Excellent

TalalKhaimi, Saudi Arabia.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is above and beyond my expectations. The location is outstanding, close to city center, major attractions and shopping malls. The hotel facilities are outstanding. The staff were extremely professional, polite, and supportive. I love my stay and definitely would love to go back.
Stayed 2 nights in Jan 2020