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Hotel Majapahit Surabaya - MGallery

5.0 star property
Luxury Surabaya hotel in Genteng with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Majapahit Surabaya - MGallery

Front of property
Exterior
Outdoor pool
Heritage Suite Twin Bed | View from room
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
  • Tunjungan Plaza
    3 min walk
  • BG Junction
    13 min walk
  • Surabaya Plaza Shopping Mall
    16 min walk
  • Surabaya (SUB-Juanda)
    39 min drive

Room options

View all photos for Heritage Suite King Bed

Minibar, in-room safe, desk, laptop workspace

Heritage Suite King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Separate bath and shower
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bath and shower
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Separate bath and shower
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

Minibar, in-room safe, desk, laptop workspace

Heritage Suite Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Separate bath and shower
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bath and shower
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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The price is NZ$258
for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

Surabaya

A luxury stay in the heart of Surabaya awaits you at Hotel Majapahit Surabaya - MGallery. Within a 5-minute stroll you'll find Tunjungan Plaza and BG Junction within a 15-minute walk. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Martha Tilaar Spa can include deep-tissue massages, body scrubs and facials along with aromatherapy and reflexology. The restaurant, Indigo Restaurant, serves international cuisine and is open for lunch and dinner. The Maj Pub and Dine is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Sights within a 20-minute walk of this 5-property class Genteng hotel include Taman Hiburan Rakyat and Surabaya Plaza Shopping Mall.

What's nearby

  • Tunjungan Plaza - 3 min walk
  • BG Junction - 13 min walk
  • Surabaya Plaza Shopping Mall - 16 min walk
  • Grand City Surabaya - 17 min walk
  • Pasar Atum Mall - 4 min drive

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Toby’s Estate - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Genki Sushi - ‬3 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪Fish and Co. - ‬4 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Luxury Surabaya hotel in Genteng with 3 restaurants
Hotel Majapahit Surabaya - MGallery offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Majapahit Surabaya - MGallery. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Surabaya hotel is smoke free.

  • 139 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1910
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and a safe. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Martha Tilaar Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 223,850 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indigo Restaurant
  • Lobby Lounge
  • Sarkies Restaurant
  • The Maj Pub and Dine

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1910
  • Colonial architecture
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 453750.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 223850 per person
  • Airport shuttle fee: IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Hotel Majapahit Surabaya - MGallery?

Hotel Majapahit Surabaya - MGallery offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Majapahit Surabaya - MGallery?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Majapahit Surabaya - MGallery on 16 Nov 2024 start from NZ$165.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Majapahit Surabaya - MGallery?

Yep, Hotel Majapahit Surabaya - MGallery has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Majapahit Surabaya - MGallery?

The closest beach to Hotel Majapahit Surabaya - MGallery is New Kenjeran Beach (6.8 km).

Is there a spa on site at Hotel Majapahit Surabaya - MGallery?

Yep, Martha Tilaar Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hotel Majapahit Surabaya - MGallery have a pool?

Hotel Majapahit Surabaya - MGallery has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Hotel Majapahit Surabaya - MGallery?

Hotel Majapahit Surabaya - MGallery features a full-service spa, a health club and an outdoor pool.

What makes Hotel Majapahit Surabaya - MGallery a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Majapahit Surabaya - MGallery.

Is Hotel Majapahit Surabaya - MGallery family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Hotel Majapahit Surabaya - MGallery is a hit with families.

Does Hotel Majapahit Surabaya - MGallery serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Majapahit Surabaya - MGallery?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Majapahit Surabaya - MGallery?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Majapahit Surabaya - MGallery?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Majapahit Surabaya - MGallery?

No, pets are not allowed.

Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 196 out of 280 reviews" "
Rating 8 - Good. 68 out of 280 reviews" "
Rating 6 - Okay. 5 out of 280 reviews" "
Rating 4 - Poor. 6 out of 280 reviews" "
Rating 2 - Terrible. 5 out of 280 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building makes the experience extra special.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our shower was not draining and causing a flood in bathroom. It took 2 days for hotel to fix problem. The hotel in general requires maintenance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This must be one of my favourite hotels ever. Perfect in every way!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Shahwaluddin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Been to MGallery collection hotel before so the bar has been set quite high. I like Majapahit but it lacks refinement. The lobby smells like cigar or moldy carpet. The only thing i like was my room- huge and with character
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

iskandar sani, kuala lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ... highly recommend it!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoy

Travelled with partner
Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Stayed 2 nights in May 2024

10/10 Excellent

HANS, Woronora Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Stayed 5 nights in May 2024

8/10 Good

David

Stayed 1 night in Apr 2024

10/10 Excellent

Jill, Blandford Forum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Stayed 1 night in Feb 2024

10/10 Excellent

Poh Choo

Enjoyed our stay, great service, staff alert to your needs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carolyn, Ocracoke

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxurious historic hotel. Excellent breakfast buffet
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a historical landmark in indonesian history. built in 1910 truly a beautiful hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the old colonial style
Stayed 3 nights in Dec 2023

10/10 Excellent

DIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with its history. Rooms requires an uplift look.
Stayed 1 night in Dec 2023

8/10 Good

michael

Stayed 2 nights in Nov 2023

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Excellent Staff and environment a quite oasis in the middle of the city. The hotel has important historical context to Indonesia. Food in restaurant was great and fulfilling. Bed extremely comfortable and bath was a nice bonus
Stayed 2 nights in Sep 2023

10/10 Excellent

MARIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to return to again & again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Mohamad Nasir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff
Stayed 2 nights in Jul 2023

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family in Surabaya
Excellent stay - beautiful 114 year old Hotel nestled among high rises For age or has been very well maintained Very nice change of pace from sterile chain hotels Nuce breakfast
Stayed 2 nights in May 2023

10/10 Excellent

Noranah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Sachi

Stayed 3 nights in Jan 2023

8/10 Good

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to a upscale shopping mall in Surabaya. You can all kinds of luxury goods and food in the mall. It also has awesome colonial architecture and lighting at night. I had problem with the mosquitoes which are everywhere and in the room, so bring some repellent if you attract mosquitoes.