Surabaya Suites Hotel Powered by Archipelago (Surabaya, IDN): Reviews & Deals from NZ$177 | Wotif

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Family-friendly hotel connected to a shopping centre in Embong Kaliasin with a full-service spa

Dates

December 2024

January 2025

Outdoor pool

Reception

Lobby sitting area

Indoor wedding

Body treatments, aromatherapy, body scrubs, facials

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Spa

Gym

Parking included

Room service

Explore the area

Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271

Surabaya Plaza Shopping Mall
1 min walk
Submarine Monument
6 min walk
Grand City Surabaya
7 min walk
Surabaya (SUB-Juanda)
39 min drive

Room options

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Historical King

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Separate bedroom

Deep-soaking bath

Private bathroom

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite King

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Deep-soaking bath

Private bathroom

Hairdryer

48 sq m
Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Historical King

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Deep-soaking bath

Private bathroom

Hairdryer

Sleeps 2
1 King Bed

Deluxe Suite Historical Twin

Deluxe Suite Historical Twin

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Separate bedroom

Deep-soaking bath

Private bathroom

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Historical Twin

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Deep-soaking bath

Private bathroom

Hairdryer

Sleeps 2
2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite King

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Separate bedroom

Deep-soaking bath

Private bathroom

60 sq m
Sleeps 2
1 King Bed

Business Suite Twin

Business Suite Twin

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Deep-soaking bath

Private bathroom

Hairdryer

48 sq m
City view
Sleeps 2
2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite King

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Separate bedroom

Deep-soaking bath

Private bathroom

42 sq m
Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Historical Twin

Highlights

Air conditioning

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Separate bedroom

Deep-soaking bath

Private bathroom

Sleeps 2
2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Historical King

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Twin

Sleeps 2
2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Twin Bed

Sleeps 2
2 Single Beds

Living area

Deluxe Luxury Room

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Twin

Sleeps 2
2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Historical King

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Suite

Sleeps 2
2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite King

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Historical Twin

Sleeps 2
2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Junior King Suite

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite King

Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Historical Twin

Sleeps 2
2 Single Beds

Similar properties

Lounge

Pool

Spa

Kids pool

Free WiFi

for 1 night

includes taxes & fees

1 Dec - 2 Dec

About the area

Surabaya

Surabaya Suites Hotel Powered by Archipelago puts you in the heart of Surabaya, connected to a shopping centre and within steps of Surabaya Plaza Shopping Mall and World Trade Centre. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The restaurant, Cafe Taman, serves international cuisine and is open for brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, steam room and kids' swimming pool as well as access to aerobics classes. 1292 square feet (120 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Embong Kaliasin hotel, attractions include Tunjungan Plaza and Pakuwon Mall.

What's nearby

Surabaya Plaza Shopping Mall - 1 min walk
Submarine Monument - 6 min walk
Grand City Surabaya - 7 min walk
Tunjungan Plaza - 15 min walk
Surabaya Zoo - 6 min drive

Getting around

Margorejo Station - 6 min drive
Surabaya Gubeng Station - 13 min walk
Surabaya (SUB-Juanda) - 39 min drive

Restaurants

‪Plaza Surabaya - ‬1 min walk
‪Richeese Factory - ‬2 min walk
‪Long's Resto WTC - ‬2 min walk
‪Mie Mapan - ‬3 min walk
‪Gokana Ramen & Teppan - ‬3 min walk

About this property

Surabaya Suites Hotel Powered by Archipelago

Family-friendly hotel connected to a shopping centre in Embong Kaliasin with a full-service spa

Surabaya Suites Hotel Powered by Archipelago offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A children's pool, a steam room, and spa services are also featured at the family-friendly Surabaya Suites Hotel Powered by Archipelago. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Surabaya hotel is smoke free.

1 building

230 guestrooms or units

7 levels

1292 sq ft of conference space

120 sq. m of conference space

Built in 1993

Deli

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Library

Terrace

Garden

Gift shop

Beauty salon

ATM

On-site shopping

Bellhop

Lift

No smoking on site

Bar or lounge

Coffee shop

Dining venue

Surabaya Suites Hotel Powered by Archipelago offers 230 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Indonesian

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free offsite parking
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Cafe Taman
Coffee Bar

Family friendly

Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

1,292 square feet of conference space
Business centre
Computer station
Meeting room

Outdoors

Garden
Terrace

Full-service spa

Aromatherapy
Body scrubs
Facials
In-room massages
Manicures/pedicures
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift

More

1 building
7 floors
Banquet hall
Built in 1993
Smoke-free property

Room amenities

Bedroom

Blackout drapes

Bathroom

Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator

More

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Surabaya Suites Hotel Powered by Archipelago

Children and extra beds

Children are welcome.

Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 48.0 per night.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 17 (one-way)
Rollaway bed fee: USD 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Surabaya Plaza

Surabaya Plaza

Surabaya Plaza Hotel

Surabaya Plaza Hotel Java

Surabaya Suite Hotel

Surabaya Suite

Horison Suites Surabaya Hotel

Surabaya Suites Hotel

Surabaya Suites

Horison Suites Hotel

Horison Suites Surabaya

Surabaya Suites Hotel

Surabaya Suites Hotel Powered by Archipelago Hotel

Surabaya Suites Hotel Powered by Archipelago Surabaya

Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Surabaya Suites Hotel Powered by Archipelago?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Surabaya Suites Hotel Powered by Archipelago on 27 Nov 2024 start from NZ$178.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Surabaya Suites Hotel Powered by Archipelago?

Yep, Surabaya Suites Hotel Powered by Archipelago has a free self car park and free valet parking.

Are there any beaches close to Surabaya Suites Hotel Powered by Archipelago?

The closest beach to Surabaya Suites Hotel Powered by Archipelago is New Kenjeran Beach (6.1 km).

Is there a spa on site at Surabaya Suites Hotel Powered by Archipelago?

Yep, there is an onsite spa at Surabaya Suites Hotel Powered by Archipelago. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Surabaya Suites Hotel Powered by Archipelago have a pool?

Surabaya Suites Hotel Powered by Archipelago has an outdoor pool and a kids' pool. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Surabaya Suites Hotel Powered by Archipelago a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Surabaya Suites Hotel Powered by Archipelago.

Is Surabaya Suites Hotel Powered by Archipelago family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Surabaya Suites Hotel Powered by Archipelago is a hit with families.

Are there hot tubs in the rooms at Surabaya Suites Hotel Powered by Archipelago?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Surabaya Suites Hotel Powered by Archipelago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Surabaya Suites Hotel Powered by Archipelago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Surabaya Suites Hotel Powered by Archipelago?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Surabaya Suites Hotel Powered by Archipelago?

No, pets and service animals are not allowed.

Surabaya Suites Hotel Powered by Archipelago Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Natsuko

Business traveller

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。

Stayed 4 nights in Jul 2024

8/10 Good

Karen

Business traveller

7 Jul 2024

Liked: Cleanliness, staff & service, amenities

As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.

Stayed 5 nights in Jul 2024

8/10 Good

Kok Poh

Travelled with partner

6 Jun 2024

Liked: Cleanliness, staff & service, amenities

Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.

Stayed 3 nights in May 2024

4/10 Poor

Engku Hartini Binte

9 May 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Hock Sing

7 Nov 2023

Liked: Cleanliness, staff & service

Stayed 2 nights in Nov 2023

8/10 Good

Bakhtiar

26 Jun 2023

Liked: Staff & service

It was ik

Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Travelled with partner

16 Apr 2023

Liked: Cleanliness, staff & service

The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.

Stayed 2 nights in Apr 2023

10/10 Excellent

Robert E

5 May 2022

Stayed 5 nights in Apr 2022

10/10 Excellent

Kuwat

13 Jun 2021

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2021

10/10 Excellent

Kuwat

Business traveller

22 Apr 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2021

8/10 Good

Kuwat

Travelled with family

25 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with partner

1 Jan 2020

Liked: Staff & service, property conditions & facilities

Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

16 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family

23 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and conveniently located next to a mall. Room is spacious too

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family

21 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location. Beside surabaya plaza. Breakfast however not much variety

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

7 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller

5 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍

Stayed 5 nights in Jul 2019

8/10 Good

Aaron

20 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group

19 Jul 2019

Liked: Cleanliness, staff & service, amenities

Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay

Stayed 1 night in Jul 2019

6/10 Okay

Jackmond

17 Jul 2019

Liked: Staff & service

The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting.

Stayed 3 nights in Jul 2019

6/10 Okay

Hei Tung

8 Jul 2019

Liked: Staff & service

Book if the price stay low

Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price.

Stayed 2 nights in Jun 2019

6/10 Okay

Yoana

9 May 2019

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Business traveller

27 Mar 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

For my 1 night stay, I changed 3 rooms in total. Couldn't find a electric point for charging my laptop and mobile. Housekeeping told me to plug out table lamp and use power point, leaving the room darker (it was already pretty fun). The toilet flush doesn't work very well in the 1st room, also pillows looks old and out of shape (believe me, you won't want to touch it!). Requested for change of pillow and they offer me to change to a better room. 2nd room was not tidied and in total mess (I took picture but i will not post it here). 3rd room is a little better but it was a really a nightmare for me and I will never recommend this hotel to anyone.

Stayed 1 night in Mar 2019

10/10 Excellent

Qomaruddin

14 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2018

10/10 Excellent

Qomaruddin

14 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied and recommended

Stayed 1 night in Dec 2018

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