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Vasa Hotel Surabaya

5.0 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Vasa Hotel Surabaya

2 restaurants, international cuisine
Outdoor pool, pool loungers
43-inch LCD TV with cable channels, TV
Interior
Breccia Suite, Bath up, City View, Executive lounge access | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266
  • Ciputra World Mall
    5 min drive
  • Pakuwon Mall
    5 min drive
  • Pakuwon Trade Center
    6 min drive
  • Surabaya (SUB-Juanda)
    33 min drive

Room options

View all photos for Select Twin Bed Room, City view

Free minibar, in-room safe, desk, blackout curtains

Select Twin Bed Room, City view

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Bidet
Separate bath and shower
Private bathroom
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room, High floor, City View

View from room

Premium King Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, High floor, City View

Free minibar, in-room safe, desk, blackout curtains

Premium Twin Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom, Kitchenette, City View

Executive Apartment, 1 Bedroom, Kitchenette, City View | Living room

Executive Apartment, 1 Bedroom, Kitchenette, City View

Highlights

Separate dining area
Soundproofed
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Free minibar items
LCD TV
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Bathtub, City View

43-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms, Bathtub, City View

Highlights

Soundproofed
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Free minibar items
LCD TV
Blackout curtains
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Twin Bed Room, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout curtains

Executive Twin Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Glacier Suite, Bath up, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout curtains

Glacier Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Bidet
Separate bath and shower
Private bathroom
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View

Highlights

Separate dining area
Soundproofed
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Free minibar items
LCD TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Select King Bed Room, City View

Free minibar, in-room safe, desk, blackout curtains

Select King Bed Room, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bed Room, City View, Executive lounge access

View from room

Executive King Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Four Points by Sheraton Surabaya, Pakuwon Indah
Pool
Kids pool
Parking included
Free WiFi
4.8 out of 5, Exceptional, (146)
The price is NZ$162
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Four Points by Sheraton Surabaya, Pakuwon Indah

About the area

Surabaya

A luxury stay in Surabaya awaits you at Vasa Hotel Surabaya. You'll be 3 km (1.9 mi) from Pakuwon Mall and 8.7 km (5.4 mi) from Tunjungan Plaza. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body treatments. The restaurant, 209 Dining, serves international cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Sights within a 10-minute drive of this 5-property class Surabaya hotel include Surabaya Plaza Shopping Mall and Royal Plaza Surabaya.

What's nearby

  • Pakuwon Mall - 5 min drive
  • Surabaya Plaza Shopping Mall - 9 min drive
  • Royal Plaza Surabaya - 9 min drive
  • Tunjungan Plaza - 9 min drive
  • Grand City Surabaya - 10 min drive

Getting around

  • Margorejo Station - 7 min drive
  • Tandes Station - 15 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Soto Ayam Ambengan Pak Sadi Asli - ‬5 min walk
  • ‪Seafood Artomoro Pak Kumis - ‬6 min walk
  • ‪Ming Garden - ‬9 min walk
  • ‪Waroeng Pati - ‬11 min walk
  • ‪Demandailing Cafe - ‬6 min walk

About this property

Vasa Hotel Surabaya

Luxury hotel with 2 restaurants and full-service spa
Vasa Hotel Surabaya offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Vasa Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 1 building
  • 388 guestrooms or units
  • 36 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2014
  • Kid's club (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Vasa Hotel Surabaya offers 388 accommodations with free minibar items and laptop-compatible safes. 43-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 517,880 for adults and IDR 312,180 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 209 Dining
  • Chamas
  • Xiang Fu Hai

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 36 floors
  • Ballroom
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vasa Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 650000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 517880 for adults and from IDR 312180 for children
  • Airport shuttle fee: IDR 425000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 425000 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 650000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Vasa Hotel Surabaya?

Vasa Hotel Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vasa Hotel Surabaya?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Vasa Hotel Surabaya on 22 Nov 2024 start from NZ$145.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vasa Hotel Surabaya?

Yep, Vasa Hotel Surabaya has a free self car park.

Are there any beaches close to Vasa Hotel Surabaya?

The closest beach to Vasa Hotel Surabaya is New Kenjeran Beach (12.1 km).

Is there a spa on site at Vasa Hotel Surabaya?

Yep, there is an onsite spa at Vasa Hotel Surabaya. You'll enjoy services like body treatments.

Does Vasa Hotel Surabaya have a pool?

Vasa Hotel Surabaya has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Vasa Hotel Surabaya?

Vasa Hotel Surabaya features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with 24-hour room service and free minibar items.

Is Vasa Hotel Surabaya family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Vasa Hotel Surabaya is a hit with families.

Does Vasa Hotel Surabaya serve breakfast?

Sure does, buffet breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Vasa Hotel Surabaya?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Vasa Hotel Surabaya?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Vasa Hotel Surabaya?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Vasa Hotel Surabaya?

No, pets and service animals are not allowed.

Vasa Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 131 reviews" "
Rating 8 - Good. 27 out of 131 reviews" "
Rating 6 - Okay. 10 out of 131 reviews" "
Rating 4 - Poor. 8 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stayed 1 night in Aug 2024

10/10 Excellent

SATISH, CANONSBURG

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Kuang Yan

Stayed 1 night in Jul 2024

10/10 Excellent

Juwita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff hospitality are great. Thanks
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Stayed 1 night in Dec 2023

10/10 Excellent

Vishal V

Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and service seemed excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

riccy

Liked: Cleanliness, staff & service, amenities
Need to be fix ,the pool area
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Nenny, Seminyak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with daily free minibar. spacious, nice bed, friendly staff.
Stayed 2 nights in Jan 2023

8/10 Good

D

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Yagna N S, singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Stayed 2 nights in Nov 2022

10/10 Excellent

aprilia

Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad 5 stars
Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
Stayed 1 night in Dec 2020

8/10 Good

Andrie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Handojo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near access to the tol gate
Stayed 1 night in Mar 2020

10/10 Excellent

Ammor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended
Stayed 1 night in Feb 2020

6/10 Okay

Sufan

Liked: Staff & service
Disliked: Cleanliness
The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy
Stayed 3 nights in Feb 2020

8/10 Good

Sit Hian

Business traveller
Liked: Staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Norman, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice, nice room, but the restaurant food and breakfast are not good.
Stayed 2 nights in Dec 2019

4/10 Poor

Ambler

Liked: Room comfort
Disliked: Staff & service
Don't stay here
Too many other choices. Here was what went wrong: no transportation from airport to hotel when we really needed it. No toilet tissue left after housekeeping, even when we called to remind them after. In the middle of nowhere. YOu need car for anything. Takes forever to get served a cup of coffee. At pool side bar I got told I had to pay cash for a drink because i had "run out of deposit". That last one is first time ever.
Stayed 4 nights in Nov 2019

10/10 Excellent

Paul, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a brunch
Service was very good. Breakfast was excellent - huge selection - like a brunch menu
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019