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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Hotel in Susanville with free breakfast and seasonal outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Minibar, desk, laptop workspace, iron/ironing board
Outdoor pool
Reception
Minibar, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Lassen County Fairgrounds
    7 min walk
  • Lassen County Chamber of Commerce
    3 min drive
  • Roop's Fort
    3 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Minibar
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Inn & Suites
Pool
Hot tub
Breakfast included
Parking included
4.3 out of 5, Excellent, (1001)
The price is NZ$240
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Comfort Inn & Suites

About the area

Susanville

At Surestay Plus Hotel by Best Western Susanville you'll be within a 10-minute walk of Lassen County Fairgrounds and 2.3 km (1.5 mi) from Roop's Fort. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Lumberjacks, serves American cuisine and is open for breakfast, lunch and dinner. Business travellers can take advantage of conference space and a business centre. Other amenities include free Wi-Fi in public areas and a seasonal outdoor swimming pool. Each morning free full breakfast is offered between 6 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Susanville hotel include Lassen County Chamber of Commerce and Lassen Historical Museum.

What's nearby

  • Lassen County Fairgrounds - 7 min walk - 0.7 km
  • Lassen County Chamber of Commerce - 3 min drive - 2.2 km
  • Lassen Historical Museum - 3 min drive - 2.2 km
  • Diamond Mountain Casino - 4 min drive - 3.5 km
  • Eagle Lake - 58 min drive - 54.5 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Frosty Mill - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Lumberjacks Restaurant - ‬1 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Hotel in Susanville with free breakfast and seasonal outdoor pool
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Surestay Plus Hotel by Best Western Susanville. Self parking is free.

This Susanville hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • No smoking on site
  • Dining venue
Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and coffee/tea makers. Guests can make use of the in-room fridges and microwaves.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Is parking available at Surestay Plus Hotel by Best Western Susanville?

Yep, Surestay Plus Hotel by Best Western Susanville has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on 21 Dec 2024 start from NZ$212.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Surestay Plus Hotel by Best Western Susanville?

The closest beach to Surestay Plus Hotel by Best Western Susanville is Westwood Beach (41.3 km).

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Surestay Plus Hotel by Best Western Susanville has a seasonal outdoor pool. The pool is open from May to September.

Is Surestay Plus Hotel by Best Western Susanville family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Surestay Plus Hotel by Best Western Susanville is a hit with families.

Does Surestay Plus Hotel by Best Western Susanville serve breakfast?

You bet, our travelers highly rate the free full brekkie here! Offered daily between 6 AM and 9:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Surestay Plus Hotel by Best Western Susanville?

No, Surestay Plus Hotel by Best Western Susanville does not offer an airport shuttle service.

Is there a bar or restaurant at Surestay Plus Hotel by Best Western Susanville?

Yep, you can grab a meal at Surestay Plus Hotel by Best Western Susanville's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Surestay Plus Hotel by Best Western Susanville?

Check-in begins at 3 PM. Check-out time is 11 AM.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 298 out of 776 reviews" "
Rating 8 - Good. 264 out of 776 reviews" "
Rating 6 - Okay. 119 out of 776 reviews" "
Rating 4 - Poor. 64 out of 776 reviews" "
Rating 2 - Terrible. 31 out of 776 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

karen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I checked out and left my room keys she didn't Bother to mention that we got a coupon for breakfast across the parking lot at the restaurant till we found out from the nice lady who was going to seat us and she suggested that we go back to the registration and get one but I was just mad enough to not to do it so we paid for our breakfast and that was $30.00 so Maybe you need to talk to your staff and tell them to do a better job of handling your guests and We Will Not be staying at your hotels in the future
Stayed 1 night in Aug 2024

6/10 Okay

Kris

Travelled with pets
Floors need to be mopped. Had to wear sandals
Stayed 1 night in Jul 2024

10/10 Excellent

tressa and joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a little outdated, but the beds were comfortable and room was clean. Staff were nice and pleasant. Great for what we wanted. Breakfast was free and conveniently located across the parking lot. We came to Susanville to meet a nephew we had been looking for over 40 years. It was great. We will stay again.
Stayed 3 nights in May 2024

8/10 Good

Nora F

Liked: Cleanliness, staff & service, room comfort
I was to have double queen room, ended up with 1 queen and 1 twin, that's not the point. It was handicapped accessible. What if someone came after me and needed it. Floor could have used a good mopping. Someone needs to relearn how to make good tight bed, with a bed skirt. The pictures of the rooms in advertisements on the site are 100% better than the actual room. On the plus side of things they gave breakfast coupons for breakfast next door. Large parking lot, felt safe.
Stayed 1 night in Jul 2024

8/10 Good

Ron, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael R

Stayed 1 night in Jul 2024

10/10 Excellent

Jeromy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. Super comfortable and super clean room!
Stayed 1 night in Jul 2024

8/10 Good

LISA

Travelled with partner
Liked: Property conditions & facilities
Staff was friendly and accommodating. Bed was comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Jul 2024

6/10 Okay

Kathy L

Disliked: Room comfort
Okay stay in hot Susanville.
Okay but nothing specail. Got a good price but won't stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Tisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
Just a pitstop in our travels. Second time in 8 months. Great place to lay your head. Breakfast voucher for restaurant was a bonus.
Stayed 1 night in Jun 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay at this hotel!
So many bugs and spiders in the room. The room was filthy and toilet wasn’t clean.
Stayed 1 night in Jul 2024

4/10 Poor

Dennis

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No elevator, had to carry all my luggage up stairs..The room had old toenails on the ground and a piece of orange chicken under the bed
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant, but had the breakfast included was really good.
Stayed 1 night in Jul 2024

10/10 Excellent

Dollie M

Stayed 2 nights in Jun 2024

6/10 Okay

Darin, Culver City

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was OK for a night but not a great hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Jonni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Don

Travelled with partner
Clean and very accommodating friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oldie but a goodie!
This hotel might look older but has all the great amenities as newer hotels. We stayed in the King suite to have extra room. The pull out couch was comfortable and so were the extra chairs. There were 2 fridges, bar sink, microwave & coffee maker. Keurig coffee was offered in the check in office too. Walgreens is next store & easy to walk to if you need anything. The free breakfast is at Lumberjack’s which shares the property. There was a limited guest menu but it was better than any other hotel free breakfast. The floor in the room was laminate flooring which gave the sense of extra space. Since we were upstairs, we were able to have our coffee outside our room that faced the mountain. It was like having a balcony at our front door. Great value for the price.
Stayed 2 nights in Jun 2024

8/10 Good

Deborah

Travelled with family
Liked: Staff & service
Not very much shopping nearby
Stayed 1 night in Jun 2024

4/10 Poor

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I booked two double beds and when I walked in room, there was one double and one twin. One of my granddaughters had to sleep on floor. I asked for a roll away, they didn’t have one.
Stayed 1 night in Jun 2024

10/10 Excellent

Dixie, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2024