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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Hotel in Susanville with free breakfast and seasonal outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Minibar, desk, laptop workspace, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)
Outdoor pool
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
The price is NZ$212
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Lassen County Fairgrounds
    ā€Ŗ7 min walkā€¬
  • Lassen Historical Museum
    ā€Ŗ3 min driveā€¬
  • Roop's Fort
    ā€Ŗ3 min driveā€¬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Minibar
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Susanville

Pool
Hot tub
Breakfast included
Parking included
4.3 out of 5, Excellent, (1000)
The price is NZ$237
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Comfort Inn & Suites Susanville

About the area

Susanville

At Surestay Plus Hotel by Best Western Susanville you'll be within a 10-minute walk of Lassen County Fairgrounds and 2.3 km (1.5 mi) from Roop's Fort. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Lumberjacks, serves American cuisine and is open for breakfast, lunch and dinner. Business travellers can take advantage of conference space and a business centre. Other amenities include free Wi-Fi in public areas and a seasonal outdoor swimming pool. Each morning free full breakfast is offered between 6 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Susanville hotel include Lassen Historical Museum and Lassen County Chamber of Commerce.

What's nearby

  • Lassen County Fairgrounds - 7 min walk
  • Lassen Historical Museum - 3 min drive
  • Diamond Mountain Casino - 4 min drive
  • Inspiration Point - 5 min drive
  • Eagle Lake - 58 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ā€ŖFrosty Mill - ā€¬2 min drive
  • ā€ŖMcDonald's - ā€¬10 min walk
  • ā€ŖBurger King - ā€¬20 min walk
  • ā€ŖCourthouse Cafe - ā€¬5 min walk
  • ā€ŖLumberjacks Restaurant - ā€¬1 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Hotel in Susanville with free breakfast and seasonal outdoor pool
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Surestay Plus Hotel by Best Western Susanville. Self parking is free.

This Susanville hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • No smoking on site
  • Dining venue
Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and coffee/tea makers. Guests can make use of the in-room fridges and microwaves.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted.Ā Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Is parking available at Surestay Plus Hotel by Best Western Susanville?

Yep, Surestay Plus Hotel by Best Western Susanville has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on 23 Jan 2025 start from NZ$211.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Surestay Plus Hotel by Best Western Susanville?

The closest beach to Surestay Plus Hotel by Best Western Susanville is Westwood Beach (41.3 km).

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Surestay Plus Hotel by Best Western Susanville has a seasonal outdoor pool. The pool is open from May to September.

Is Surestay Plus Hotel by Best Western Susanville family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Surestay Plus Hotel by Best Western Susanville is a hit with families.

Does Surestay Plus Hotel by Best Western Susanville serve breakfast?

You bet, our travelers highly rate the free full brekkie here! Offered daily between 6 AM and 9:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Surestay Plus Hotel by Best Western Susanville?

No, Surestay Plus Hotel by Best Western Susanville does not offer an airport shuttle service.

Is there a bar or restaurant at Surestay Plus Hotel by Best Western Susanville?

Yep, you can grab a meal at Surestay Plus Hotel by Best Western Susanville's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Surestay Plus Hotel by Best Western Susanville?

Check-in begins at 3 PM. Check-out time is 11 AM.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 302 out of 781 reviews" "
Rating 8 - Good. 265 out of 781 reviews" "
Rating 6 - Okay. 119 out of 781 reviews" "
Rating 4 - Poor. 64 out of 781 reviews" "
Rating 2 - Terrible. 31 out of 781 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for no frills hotel
Easy check in/out. Lady receptionist was very helpful. Spacious room. Basic and clean. Hot breakfast (like Denny's) is offered at the Restaurant on site; basic but a pleasant surprise.
Stayed 2 nights in Oct 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
An adequate motel in Susanville.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Wade

Stayed 1 night in Oct 2024

8/10 Good

Erika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was decent, the staff was friendly but the room was ok, there was sticky stuff all over the floor and the tub leaked, I expected better for the price
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
A decent, clean, roadside model with friendly and helpful staff. Fully satisfied my expectations.
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Liliana

A little bit pricey for the conditions Nothing special The waiter at the restaurant kind of rude
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Liked: Staff & service
Exactly what you would expect from a room in Susanville. Nothing bad or really great about the property but the staff was very friendly and accommodating and made it an enjoyable stay. Will stay there again when work brings me that way.
Stayed 3 nights in Sep 2024

8/10 Good

Dan, New Carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in town central location. Plenty parking
Stayed 1 night in Jun 2024

4/10 Poor

Gerald

Business traveller
Liked: Staff & service
The bed was literally a rack. It was terribly sunken in the center and high at the head and foot, and this was very visible upon entry into the room. I donā€™t know how old it actually is, but it was terrible. Iā€™ve had a sore neck for 2 solid days after sleeping in it. The spring was ā€¦ ancient. Absolutely not acceptable at any price ā€¦ but magnified at this price point. It should have been much better! I donā€™t know about the rest of the rooms, but that one needs updating!
Stayed 1 night in Sep 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 1 night in Sep 2024

8/10 Good

Melany

Liked: Staff & service, property conditions & facilities
There were tiny ants scattered throughout the room, I told front desk and she brought dish soap mixed with water. It didnā€™t work that well.
Stayed 2 nights in Sep 2024

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No too happy
Didn't like the wifi box blinking above the bed and bed hard as a rock and nabors whare really load foot steps all night
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Belen

Stayed 2 nights in Aug 2024

8/10 Good

Doug

Stayed 1 night in Sep 2024

8/10 Good

Jeri

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Dan

Disliked: Property conditions & facilities
This property was a disappointment as a Best Western which we stay in regularly. It begins with not being given the type of room we booked. The room itself was depressing (dark colors, old paint). The beds were also old and worn, and the room was not well cleaned (we found socks from the previous guests). The vouchers for the next door restaurant should have been a winner, but the eggs were pre-cooked and the food overall was not better than the breakfasts provided at other Best Westerns, with less choice.
Stayed 1 night in Sep 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Booked a 2 queen suite with disability access. The first room had a tub/shower combo that i could not be considerd accessible . The second room was not a suite at all and had one double bed and one twin bed. Overall the room was dated and the beds were worn out. Would not stay there again even after the 20% discount that they thought was a big deal
Stayed 1 night in Sep 2024

8/10 Good

Beth

Travelled with family
The soap and shampoo dispensers are hard to use, and two were out of product completely
Stayed 2 nights in Sep 2024

6/10 Okay

LorelĆ­

Liked: Staff & service
Stayed 1 night in Sep 2024