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Hyatt Regency Suzhou

5.0 star property
Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Suzhou

Indoor pool
Exterior
Minibar, in-room safe, desk, soundproofing
Diplomat Suite
Reception hall

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215000
  • Yuanrong Times Square
    5 min walk
  • Suzhou International Expo Center
    8 min walk
  • Suzhou Culture and Arts Center
    10 min walk
  • Wuxi (WUX-Shuofang)
    48 min drive

Similar properties

Exterior

Shangri-La Yuanqu, Suzhou

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (23)
The price is NZ$220
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Shangri-La Yuanqu, Suzhou

About the area

Suzhou

A luxury stay in the heart of Suzhou awaits you at Hyatt Regency Suzhou. Within just a 10-minute stroll, you'll find Yuanrong Times Square and Suzhou International Expo Center. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an indoor swimming pool. .A day of pampering can include massages, detox wraps and reflexology. The restaurant, Hua Chi 88, serves Chinese cuisine. The Atrium is the hotel's own lobby lounge. Enjoy the 24-hour gym and sauna. 18292 square feet (1699 square metres) of event facilities include a meeting room and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .Places within a 15-minute walk of this 5-property class Suzhou Industrial Park hotel include Suzhou Culture and Arts Center and Jinji Lake.

What's nearby

  • Yuanrong Times Square - 5 min walk - 0.5 km
  • Suzhou International Expo Center - 8 min walk - 0.7 km
  • Suzhou Culture and Arts Center - 10 min walk - 0.9 km
  • Jinji Lake - 11 min walk - 1.0 km
  • Gate to the East - 5 min drive - 4.5 km

Getting around

  • Shidaiguangchang Station - 3 min walk
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Hongqiao International Airport (SHA) - 69 min drive

Restaurants

  • ‪Two Birds One Stone - ‬3 min walk
  • ‪Olive tree - ‬16 min walk
  • ‪Lizarran - ‬8 min walk
  • ‪Caffè Florian Cafeteria - ‬9 min walk
  • ‪RONG Vietnamese Cuisine - ‬4 min walk

About this property

Hyatt Regency Suzhou

Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants
Hyatt Regency Suzhou offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this hotel measures 18292 square feet (1699 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Suzhou.

This 5-star Suzhou hotel is smoke free.

  • 355 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 2 bars or lounges
  • 18292 sq ft of conference space
  • 1699 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Hyatt Regency Suzhou offers 355 air-conditioned accommodations with iPod docking stations and minibars. This Suzhou hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 178 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Hua Chi 88
  • Market Cafe
  • Tea House
  • The Atrium
  • The Fireplace

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,292 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Suzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 178 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Regency Hotel Suzhou
Hyatt Regency Suzhou
Hyatt Suzhou
Suzhou Hyatt
Suzhou Hyatt Regency
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Hyatt Regency Suzhou?

Hyatt Regency Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Suzhou?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Suzhou on 2 Dec 2024 start from NZ$173.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hyatt Regency Suzhou?

There's no onsite spa, but this property does offer services like detox wraps and body scrubs.

Does Hyatt Regency Suzhou have a pool?

Hyatt Regency Suzhou has an indoor pool.

What luxury perks are available at Hyatt Regency Suzhou?

Hyatt Regency Suzhou features an indoor pool, a steam room and 3 restaurants.

Does Hyatt Regency Suzhou serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hyatt Regency Suzhou?

No, Hyatt Regency Suzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Suzhou?

Yep, you can grab a meal at Hyatt Regency Suzhou's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Hyatt Regency Suzhou?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Suzhou?

No, pets and service animals are not allowed.

Hyatt Regency Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 125 reviews" "
Rating 8 - Good. 40 out of 125 reviews" "
Rating 6 - Okay. 4 out of 125 reviews" "
Rating 4 - Poor. 0 out of 125 reviews" "
Rating 2 - Terrible. 0 out of 125 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star 👍
Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Stayed 10 nights in Jan 2024

8/10 Good

Yin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

Lina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel, well located
Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Room
Breakfast
Stayed 8 nights in Oct 2023

8/10 Good

Ryutaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Charlie

Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Stayed 13 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always choose Hyatt
Great as always.
Stayed 15 nights in Dec 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

YIJUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Yuyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

jen, Eugene OR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Stayed 1 night in Apr 2019

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Sidong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Stayed 1 night in Jan 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing getaway
My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
Stayed 2 nights in Jan 2019

10/10 Excellent

William, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and great room.
Awesome hotel, close to the train station. The staff was really helpful and warm as well. The hotel feels like it's higher than just regency hyatt, pretty close to grand hyatt.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staffs and property, good location to next to subway entrance
Stayed 6 nights in Oct 2018

10/10 Excellent

brian, Newcastle, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel near the lake and metro.
The design of the hotel is ultra modern. The large, well-equipped rooms twist round a hollow inside. From Reception you can look up to the ceiling which is nearly 30 floors above. It is an amazing site. My 22nd floor room had spectacular view over the city. Many of the surrounding buildings are decorated with LED lights at night and look amazing. I would recommend taking the breakfast option if offered as it came with a nightly cocktail package and offered great value. I must make a special mention. Lee, who manages the Regency Club on 28th floor made out stay an absolute pleasure. He made us feel welcome, helped greatly to arrange a trip to the local city of Hangzhou and was full of suggestions about how to spend our time. It can be quite daunting for a Westerner wanting to travel by train in China but Lee even arranged the tickets for us and told us where to pick them up to avoid queuing. I also need to mention the Concierge team. Sabine in particular was brilliant in helping to print off our boarding cards, arrange extra chains for the room, provide ice buckets etc, etc.
Stayed 14 nights in Sep 2018

10/10 Excellent

YUNG CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018