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Hilton Dead Sea Resort & Spa

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Dead Sea Resort & Spa

2 outdoor pools, open 7 AM to 7:30 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7 AM to 7:30 PM, pool umbrellas, pool loungers
Aromatherapy, hot stone massages, deep-tissue massages, body wraps
Royal Suite, Multiple Beds, Non Smoking, Sea View | Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning

Explore the area

Map
Hotels Area, Jordan Valley Highway, Sweimeh, 71865
  • King Hussein Bin Talal Convention Center
    4 min drive
  • Amman Beach
    5 min drive
  • Dead Sea Panoramic Complex
    15 min drive
  • Amman (AMM-Queen Alia Intl.)
    79 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Multiple Beds, Non Smoking, Sea View

Royal Suite, Multiple Beds, Non Smoking, Sea View | Exterior

Royal Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 170 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Terrace

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 103 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Sea View

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds, Non Smoking, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Non Smoking, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Sea View

Junior Suite, 1 King Bed, Non Smoking, Sea View | View from room

Junior Suite, 1 King Bed, Non Smoking, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Room, 2 Double Beds, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds, Connecting Rooms, Sea View

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Family Suite, Multiple Beds, Connecting Rooms, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Hairdryer
  • 63 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Multiple Beds, Connecting Rooms (Terrace)

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Family Room, Multiple Beds, Connecting Rooms (Terrace)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
  • 63 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

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for 1 night
includes taxes & fees
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About the area

Sweimeh

At Hilton Dead Sea Resort & Spa, you'll be connected to the convention centre and 4.8 km (3 mi) from King Hussein Bin Talal Convention Center. Highlights at this luxury resort include 7 restaurants, 2 outdoor swimming pools and a nightclub. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, BACCHUS, serves Italian cuisine and is open for lunch and dinner. SKY bar and lounge is the resort's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site free kids' club and 24-hour gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 11 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Sweimeh resort include Amman Beach and Mujib Nature Reserve.
View more Resorts in SweimehOpens in a new window

What's nearby

  • King Hussein Bin Talal Convention Center - 4 min drive - 4.7 km
  • Amman Beach - 5 min drive - 4.8 km
  • Dead Sea Panoramic Complex - 15 min drive - 12.9 km
  • Mount Nebo - 29 min drive - 31.3 km
  • Ma'in Hot Springs - 38 min drive - 32.9 km

Getting around

  • Amman (AMM-Queen Alia Intl.) - 79 min drive

Restaurants

  • ‪Kish Bar - ‬4 min drive
  • ‪Al Saraya - ‬5 min drive
  • ‪Ocean Dead Sea - ‬5 min drive
  • ‪Buffalo Wings & Rings - ‬5 min drive
  • ‪Crystal Restaurant - ‬4 min drive

About this property

Hilton Dead Sea Resort & Spa

Luxury resort on the beach, with 2 outdoor swimming pools
Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. Bring your whole family to Hilton Dead Sea Resort & Spa for summer fun including 2 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a 24-hour health club, a garden and a terrace. Self parking and valet parking are free.

This 5-star Sweimeh resort is smoke free.

  • 275 guestrooms or units
  • 4 levels
  • 7 dining venues
  • Conference rooms
  • Built in 2014
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Dead Sea Resort & Spa offers 275 accommodations with laptop-compatible safes and a safe. 42-inch flat-screen televisions come with cable channels.

Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, English, Filipino, French, German, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: JOD 12 for adults and JOD 6 for children
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • 1,312
  • BACCHUS
  • SKY bar and lounge
  • SPECTRUM
  • VUE

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In the mountains
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Dead Sea Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JOD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JOD 12 for adults and from JOD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JOD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Dead Sea Resort Sweimeh
Hilton Dead Sea Resort
Hilton Dead Sea Sweimeh
Hilton Dead Sea
Hilton Dead Sea Resort Spa
Hilton Dead Sea & Spa Sweimeh
Hilton Dead Sea Resort & Spa Resort
Hilton Dead Sea Resort & Spa Sweimeh
Hilton Dead Sea Resort & Spa Resort Sweimeh

Frequently asked questions

What is the cancellation policy at Hilton Dead Sea Resort & Spa?

Hilton Dead Sea Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Dead Sea Resort & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Dead Sea Resort & Spa on 23 Nov 2024 start from NZ$215.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Dead Sea Resort & Spa?

Yep, Hilton Dead Sea Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Hilton Dead Sea Resort & Spa?

The closest beach to Hilton Dead Sea Resort & Spa is Amman Beach (1.8 km).

Is there a spa on site at Hilton Dead Sea Resort & Spa?

There's no onsite spa, but this property does offer services like body wraps and body scrubs, as well as deep-tissue massages.

Does Hilton Dead Sea Resort & Spa have a pool?

Hilton Dead Sea Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7 AM to 7:30 PM.

What luxury perks are available at Hilton Dead Sea Resort & Spa?

Hilton Dead Sea Resort & Spa features 2 outdoor pools, a nightclub and a 24-hour health club.

Is Hilton Dead Sea Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hilton Dead Sea Resort & Spa is a hit with families.

Does Hilton Dead Sea Resort & Spa serve breakfast?

You bet, full breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hilton Dead Sea Resort & Spa?

No, Hilton Dead Sea Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Dead Sea Resort & Spa?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone? The bar is closed during the winter.

What time are check-in & check-out at Hilton Dead Sea Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Dead Sea Resort & Spa?

No, pets and service animals are not allowed.

Hilton Dead Sea Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 339 out of 661 reviews" "
Rating 8 - Good. 167 out of 661 reviews" "
Rating 6 - Okay. 70 out of 661 reviews" "
Rating 4 - Poor. 39 out of 661 reviews" "
Rating 2 - Terrible. 46 out of 661 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

fouzeddin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mutaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice facility and staff. I would give it 9 out of 10
Stayed 2 nights in Aug 2024

10/10 Excellent

Conor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic spot to stay and enjoy the Dead Sea, would come back again, wish we had booked a stay for longer.
Stayed 1 night in Mar 2024

8/10 Good

Motaz

Travelled with family
Liked: Amenities
It was excellent service,very clean area
Stayed 2 nights in Aug 2024

8/10 Good

Faisal, Brooklyn Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service and the mattress/bedding was very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Faris

Liked: Amenities
mid hotel
Stayed 1 night in Aug 2024

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Music going off until midnight. Charging for water in the room. Nice hotel right on the Dead Sea.
Stayed 1 night in Aug 2024

10/10 Excellent

WALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Everything was amazing and great; they made our short stay a fantastic experience. Thanks to all your great team
Stayed 1 night in Aug 2024

10/10 Excellent

HAKEEM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, easy access to beach. Loud music played till 11pm was a bit annoying since we had to sleep early for an early flight. One of our rooms smelled like tobacco.
Stayed 1 night in Aug 2024

10/10 Excellent

Sofia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Hamzeh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small pools. Just one main shallow pool The bed sheets and pillows are not comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Ahmed

Liked: Cleanliness
Disliked: Staff & service
Customer service not good enough to slow I found the tv remote with out batteries unfortunately and not enough bottle water in our room also the charger you for water
Stayed 1 night in Aug 2024

10/10 Excellent

Marwan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at the Hilton Dead Sea, all services were Impeccable and the buffets (dinner/breakfast) options were full of options for any taste, higlhy recommend this hotel to anyone!
Stayed 1 night in Jul 2024

10/10 Excellent

Tamador

Stayed 1 night in Jul 2024

8/10 Good

Nader, Hebron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2024

10/10 Excellent

Fady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jul 2024

10/10 Excellent

Erika

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Husein

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we found interesting was that you can’t bring any food or drink inside this property even if it’s not alcohol or anything like that. We had leftovers from dinner and they told us we could not bring them in. Overall, nice property and my relatives Who have stayed at all three say it would be top three in the area along with the Marriott and The Kempinski.
Stayed 2 nights in Jul 2024

8/10 Good

Rami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views on dead sea, delicious food overall, nice and tidy rooms, families and adults only pools which is great for both families and couples, thanks!
Stayed 2 nights in Jul 2024

10/10 Excellent

Laith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 1 night in Jul 2024

2/10 Terrible

mahmoud

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process is too long i had my family, with kids waiting in the lobby for almost two and a half hours and got into the rooms ny 4:45pm!!. One pool was closed. The open pool was so nasty and filled with strange and nasty impurities of unknown origins. I’ve never seen such dirty pools in a five star hotel!! No food or drinks are allowed to force people into buying food at the hotel at premiums prices. The fire alarm went off and we tried to go through the emergency door to our surprise it was locked, basically it was a death trap and a clear violation to all universal codes!! Thank God it was a false alarm as customer service confirmed some someone tried to smoke in a non-smoking room. The open infinity pool is too crowded! No sauna or steam room options, only overpriced massages! I am very disappointed in this visit and i would not recommend it!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Loai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Mahmoud

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check in process is too long. One pool was closed. No food or drinks are allowed to force people into buying food at the hotel at premiums prices. The open infinity pool is too crowded! No sauna or steam room options, only overpriced massages! Little value for your money. Will not be going back!
Stayed 1 night in Jul 2024