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W Sydney

5.0 star property
Luxury Sydney hotel in Sydney Central Business District with 3 restaurants

Photo gallery for W Sydney

Exterior
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property)
Poolside bar
Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Fabulous Room, 1 King Bed, City View | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi
The current price is NZ$388
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • International Convention Centre Sydney
    ‪6 min walk‬
  • QVB
    ‪6 min walk‬
  • Sydney Town Hall
    ‪7 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪20 min drive‬

Room options

View all photos for Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 69 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View | Water view

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Wow Suite, 1 Bedroom, Non Smoking, Harbor View

Wow Suite, 1 Bedroom, Non Smoking, Harbor View | Bar (on property)

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 112 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Non Smoking, City View

Wonderful Room, 1 King Bed, Non Smoking, City View | City view

Wonderful Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 1 Bedroom Studio, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 2 Bedroom Studio, 2 King Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View | Lounge

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 2 Bedroom Studio, 1 King & 1 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 1 King & 1 Queen Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Oasis 2 Bedroom Studio, 2 King Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 2 King Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Spectacular Room, 1 King Bed, Harbour View

Spectacular Room, 1 King Bed, Harbour View

Spectacular Room, 1 King Bed, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View | Living area

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 168 sq m
  • Harbour view
  • Sleeps 6
  • 3 King Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 1 Bedroom Studio, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for E Wow Suite, 1 Bedroom, Harbour View

E Wow Suite, 1 Bedroom, Harbour View | Living room

E Wow Suite, 1 Bedroom, Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 202 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Wonderful Room, 2 Double Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

4 bars/lounges, poolside bar

Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 44 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, Darling Harbour View

4 bars/lounges, poolside bar

Splendid 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 76 sq m
  • Harbour view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Sofitel Sydney Darling Harbour

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1006)
The price is NZ$704
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Sofitel Sydney Darling Harbour

About the area

Sydney

A luxury stay in the heart of Sydney awaits you at W Sydney. Within just a 15-minute stroll, you'll find QVB and King Street Wharf. Highlights at this hotel include 3 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and steam room. The restaurant, Level 3 Restaurant, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, 24-hour gym and pool cabanas. 14079 square feet (1308 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include 2 coffee shops/cafes and free Wi-Fi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Sydney Central Business District hotel include Royal Botanic Gardens and Circular Quay.

What's nearby

  • King Street Wharf - 11 min walk
  • Circular Quay - 4 min drive
  • Overseas Passenger Terminal - 4 min drive
  • Sydney Opera House - 5 min drive
  • Sydney Harbour Bridge - 6 min drive

Getting around

  • Convention Light Rail Station - 7 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Cockle Bay Wharf - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Planar Restaurant - ‬2 min walk
  • ‪Pontoon Bar - ‬1 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬4 min walk

About this property

W Sydney

Luxury Sydney hotel in Sydney Central Business District with 3 restaurants
W Sydney offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 14079 square feet (1308 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury W Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 588 guestrooms or units
  • 30 levels
  • 3 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 14079 sq ft of conference space
  • 1308 sq. m of conference space
  • Built in 2023
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 90 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 55 for adults and from AUD 28 for children
  • Valet parking fee: AUD 90 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

Frequently asked questions

What is the cancellation policy at W Sydney?

W Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Sydney?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at W Sydney on 2 Mar 2025 start from NZ$388.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Sydney?

Yep, W Sydney has covered valet parking for AUD 90 per day. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to W Sydney?

The closest beach to W Sydney is Manly Beach (12.5 km).

Is there a spa on site at W Sydney?

Yep, there is an onsite spa at W Sydney. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs and facials, as well as hot stone massages.

Does W Sydney have a pool?

W Sydney has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 6:00 AM to 5:00 PM.

What luxury perks are available at W Sydney?

W Sydney features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes W Sydney a romantic place to stay?

Couples spa treatments and poolside dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at W Sydney.

Is W Sydney family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that W Sydney is a hit with families.

Are there hot tubs in the rooms at W Sydney?

No, but there are deep-soaking baths in the guestrooms.

Does W Sydney serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at W Sydney?

No, W Sydney does not offer an airport shuttle service.

Is there a bar or restaurant at W Sydney?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W Sydney?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at W Sydney?

No, only service animals are allowed.

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 437 reviews
Rating 8 - Good. 73 out of 437 reviews
Rating 6 - Okay. 45 out of 437 reviews
Rating 4 - Poor. 17 out of 437 reviews
Rating 2 - Terrible. 20 out of 437 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

10/10 Excellent

John, Baulkham Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, great service and fantastic location. Will come again
Stayed 1 night in Jan 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome BTWN Restaurant beautiful food and pleasant and engaging staff. Definitely order House Chips with Black Garlic Mayonnaise - beyond amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed in many many hotels over the years but have never experienced the professionalism or service like that of the staff at the W. Our stay was exceptional. We were upgraded to a family apartment from our booked double room upon arrival. Truly a stay we will never forget. The pools were phenomenal. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pools were fantastic. Staff were very accomodating. Food delivered by room service was cold and insufficient butter supplied for toast but otherwise the stay was lovely. I’d recommend this as a family hotel and not so much a great place for a romantic weekend so keep this in mind when planning.
Stayed 1 night in Jan 2025

8/10 Good

Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for a 5-star hotel bags should have been taken to room by staff. Website needs to include valet parking as an option.
Stayed 1 night in Jan 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Garth

Stayed 3 nights in Dec 2024

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Minling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to everything you need. Highly recommended will stay again
Stayed 2 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David-John

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Excellent customer experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of darling harbour its within walking distance of everything you need. Service was amazing, staff were really attentive and quick to respond to any of our needs. Rooms were modern, clean and spacious. The rooftop pool on 29th floor has the best view of Darling Harbour. Didnt get to dine in for dinner, but their breakfast was amazing. Definitely would recommend the W Sydney for a stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Tawanda

Travelled with group
Liked: Amenities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially John who looks after arrivals and valet parking
Stayed 1 night in Dec 2024

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our blinds were broken . So it was so hard to sleep .
Stayed 1 night in Dec 2024

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact it was Central to everything in city Sydney. Plenty to see and do. And enjoyed our stay. The weather was the only let down.but we adapted and enjoyed our lil trip away from home 5⭐⭐⭐⭐⭐
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived an hour before check-in and as our room was ready we were able to check in early which was awesome. Our room was clean and loved the styling and design. Had a swim at the open deck pool, and later a cocktail at one of the bars. Dinner was room-service as was breakfast - all meals were promptly delivered and great quality. Overall a really enjoyable stay. We are local to Sydney but wanted a convenient base to attend a concert at Darling Harbour and this was the perfect venue.
Stayed 1 night in Nov 2024

10/10 Excellent

dawanda, hiram

Travelled with family
Liked: Amenities
The property was beautiful and the staff was friendly and very helpful.
Stayed 1 night in Nov 2024