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Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Candlewood Suites - Syracuse Airport, an IHG Hotel

Exterior
Studio Suite, 2 Double Beds
Studio Suite, 1 Queen Bed
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Destiny USA
    6 min drive
  • NBT Bank Stadium
    6 min drive
  • St. Joseph's Hospital Health Center
    7 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    3 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Quality Inn & Suites East Syracuse - Carrier Circle
Breakfast included
Pet-friendly
Parking included
Free WiFi
3.0 out of 5, (328)
The price is NZ$134
for 1 night
includes taxes & fees
14 Oct - 15 Oct
Quality Inn & Suites East Syracuse - Carrier Circle

About the area

North Syracuse

At Candlewood Suites - Syracuse Airport, an IHG Hotel you'll be 2.2 km (1.4 mi) from North Medical Family Practice and 3.8 km (2.4 mi) from Hopkins Road County Park. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. .Attractions within a 10-minute drive of this North Syracuse hotel include Syracuse University and Destiny USA.

What's nearby

  • Destiny USA - 6 min drive
  • Landmark Theatre - 7 min drive
  • Syracuse University - 9 min drive
  • Carrier Dome - 9 min drive
  • New York State Fairgrounds - 14 min drive

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬11 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬18 min walk
  • ‪Plank Road Ice Cream - ‬19 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

Suburban hotel with 24-hour fitness centre and 24-hour business centre
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Candlewood Suites - Syracuse Airport, an IHG Hotel offers 115 air-conditioned accommodations with washers/dryers and DVD players. LCD televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 5 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse Airport an IHG Hotel
"Candlewood Suites Syracuse Airport an IHG Hotel"
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Candlewood Suites - Syracuse Airport, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites - Syracuse Airport, an IHG Hotel?

As of 30 Sept 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport, an IHG Hotel on 6 Oct 2024 start from NZ$143.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Yep, Candlewood Suites - Syracuse Airport, an IHG Hotel has a free self car park.

Are there any beaches close to Candlewood Suites - Syracuse Airport, an IHG Hotel?

The closest beach to Candlewood Suites - Syracuse Airport, an IHG Hotel is Valentines Beach (12.3 km).

Is Candlewood Suites - Syracuse Airport, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites - Syracuse Airport, an IHG Hotel is a hit with families.

Is there a free airport shuttle available at Candlewood Suites - Syracuse Airport, an IHG Hotel?

No, Candlewood Suites - Syracuse Airport, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Candlewood Suites - Syracuse Airport, an IHG Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 290 out of 1004 reviews" "
Rating 8 - Good. 247 out of 1004 reviews" "
Rating 6 - Okay. 131 out of 1004 reviews" "
Rating 4 - Poor. 132 out of 1004 reviews" "
Rating 2 - Terrible. 204 out of 1004 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise having a shuttle to the local airport. In fact, the shuttle hasn’t run for several years; they just didn’t bother to update their web page. False advertising causing us major problems.
Stayed 1 night in Jun 2024

2/10 Terrible

Naja

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is dirty I even cut my leg on the bedframe. Rooms smell dirty. Staff was helpful.i wouldn’t recommend this room unless you have no where else to go. Very unsatisfying
Stayed 1 night in Jun 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Stayed 1 night in Jun 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in serious condition; unsafe, dirty, graffiti, unclean, needs fresh coat of paint and attention.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

2/10 Terrible

Scott

Disliked: Property conditions & facilities
Extremely disappointed with Expedia for this hotel. It was advertised as having parking and an airport shuttle which was why we booked it. Only to arrive and have the hotel tell us they no longer offer a shuttle and that we could not park here longer than our stay.
Stayed 1 night in Jun 2024

6/10 Okay

Mae Ann

Travelled with partner
Liked: Staff & service
Staff was very helpful and let us checked in early. Thing was the cards to the doors doesn’t work well.
Stayed 3 nights in Jun 2024

6/10 Okay

Mary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs renovations but great service.
It was a functional place for a night near the airport. All a bit run down but the room was big with a kitchenette as advertised. The highlight was very friendly and helpful staff after a long flight.
Stayed 1 night in Jun 2024

10/10 Excellent

Annette, Jennings

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms convenient to the airport
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to airport
This hotel is close to Syracuse airport and it is cheap. I think they may be renovating as some floors look different to others. The room itself is outdated. The bed was comfortable. I guess if you’re just staying overnight to fly out early the next morning, it’s OK but I personally would not stay there again.
Stayed 1 night in Jun 2024

6/10 Okay

Scott

Disliked: Amenities, property conditions & facilities
Dirty bathroom Holes in walls Run down Agef
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very old, furniture torn, room smelled like wet dog. Remote didn’t work and back was held on by an actual bandaid… walls have plaster covering holes….
Stayed 1 night in Jun 2024

6/10 Okay

Thomas

Stayed 1 night in Jun 2024

4/10 Poor

r mitchell

Liked: Staff & service
Disliked: Property conditions & facilities
The property was not well maintained. Our sink didn’t drain, the walls had multiple gouges from the chair, and there was one plate in the kitchen. The door was badly marred and looked like someone had tried to pry it open.
Stayed 1 night in May 2024

10/10 Excellent

dieter

Stayed 1 night in May 2024

10/10 Excellent

Walter, Niceville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and the airport.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was satisfactory. The TV remote did not have a back, so difficult to keep batteries in and turn on/change channels
Stayed 1 night in May 2024

8/10 Good

Gayla

Stayed 2 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and basically good No phones in room
Stayed 1 night in May 2024

6/10 Okay

Stacey

Stayed 1 night in Apr 2024

8/10 Good

star, Belleview

Liked: Cleanliness, staff & service
Room was like a small apartment.
Stayed 1 night in May 2024

2/10 Terrible

carrie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was so dirty, outdated and they put me initially on a scary isolated floor with no carpeting. I have bumps all over from what I’m assuming bed bugs!! I am washing everything in hot water. I tried to cancel my reservation and the hotel said they couldn’t accommodate that. I called Expedia assistance and got hung up on twice!
Stayed 1 night in May 2024

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Laura

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Run down, sticky syrup on bed side table, mattress worn out. Hair dryer doesn't work. Our room was occupied. Had to go all the way back down to the desk to get a different one.
Stayed 2 nights in May 2024