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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Pool
Exterior
Standard Room, 1 King Bed, Balcony
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
6301 Route 298, East Syracuse, NY, 13057
  • NBT Bank Stadium
    8 min drive
  • St. Joseph's Hospital Health Center
    9 min drive
  • Clinton Square
    9 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant
Embassy Suites Syracuse
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1005)
The price is NZ$271
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Embassy Suites Syracuse

About the area

East Syracuse

At DoubleTree by Hilton Hotel Syracuse, you'll be 9.7 km (6 mi) from Syracuse University and 9.7 km (6 mi) from Destiny USA. Highlights at this hotel include free self-parking, a free airport shuttle and a 24-hour gym. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. .Sights within a 10-minute drive of this 4-property class East Syracuse hotel include Erie Canal Museum and The Oncenter.

What's nearby

  • The Oncenter - 9 min drive - 10.5 km
  • Landmark Theatre - 9 min drive - 10.5 km
  • Syracuse University - 10 min drive - 9.7 km
  • Destiny USA - 10 min drive - 9.7 km
  • Carrier Dome - 11 min drive - 10.6 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Cafe Kubal - ‬4 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Suburban hotel with free airport shuttle and 24-hour fitness centre
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 16006 square feet (1487 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a terrace, and a vending machine are also featured at DoubleTree by Hilton Hotel Syracuse. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq. m of conference space
  • Built in 1977
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 11 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:00 AM for a fee: USD 5 to 18.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lb per pet
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 18.95 for adults and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Syracuse?

DoubleTree by Hilton Hotel Syracuse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on 28 Nov 2024 start from NZ$235.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Syracuse?

Yep, DoubleTree by Hilton Hotel Syracuse has a free self car park.

Are there any beaches close to DoubleTree by Hilton Hotel Syracuse?

The closest beach to DoubleTree by Hilton Hotel Syracuse is Green Lakes Beach (10.3 km).

Is DoubleTree by Hilton Hotel Syracuse family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Syracuse is a hit with families.

Does DoubleTree by Hilton Hotel Syracuse serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 6 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Syracuse?

Yep, there's a free airport shuttle that runs from 6 AM - 11 PM on request.

What time are check-in & check-out at DoubleTree by Hilton Hotel Syracuse?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Hotel Syracuse?

Furry friends are welcome at DoubleTree by Hilton Hotel Syracuse, with dog exercise areas and food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Noris

Travelled with family
I like that some of the staff was really nice. Didn’t like when I needed something, and had to ask multiple times. Very frustrating.
Stayed 4 nights in Aug 2024

8/10 Good

Martha Krug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for short or long stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Syracuse
It was really nice. Close to the hwy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The staff was very welcoming and the facilities were clean and comfortable.
Stayed 1 night in Aug 2024

4/10 Poor

Joanne

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 Minutes from Airport - easy parking and nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Indrani

Stayed 1 night in Aug 2024

6/10 Okay

Poonam, Wichita

Liked: Staff & service
We had kids and adults shouting and running past quiet hours. We had tell several kids staying across our to keep it down and then finally past 2:00 am, security was notified and they came.. it was awful as we had early morning flight and couldn’t get any sleep.😟
Stayed 2 nights in Aug 2024

8/10 Good

Susannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need to be updated, but live the public spaces!
Stayed 1 night in Aug 2024

10/10 Excellent

Jude, Saugerties

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. I stay here every time I am in the area
Stayed 1 night in Aug 2024

4/10 Poor

Suzanne

Travelled with family
Toilet over flowed chef did not show up for 300 canadian not a great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Berna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steve, Lee Center

I liked pretty much everything!
Stayed 1 night in Aug 2024

8/10 Good

Caryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff nice and friendly Rooms need some updating but they were clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Good food and service at the hotel restaurant. Friendly staff, very helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

toni

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool to len
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Aug 2024

10/10 Excellent

Franklin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was amazing. They allowed us to check in early so baby could take a nap. Even gave us a courtyard room so she could have outdoor access. Quietest airport hotel I have ever stayed in. Amazing staff.
Stayed 1 night in Aug 2024

6/10 Okay

Kausalya

Disliked: Cleanliness, staff & service
Poor customer service Rooms are not clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Susannah

Travelled with family
Liked: Property conditions & facilities
We want to thank the shuttle driver last night waiting for us and others when our flight was late. So accommodating and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Stayed 2 nights in Jul 2024