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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Bar (on property)
Meeting facility
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Room service
  • Breakfast available
The current price is NZ$259
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
6301 Route 298, East Syracuse, NY, 13057
  • Syracuse University
    ‪10 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪12 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

East Syracuse

At DoubleTree by Hilton Hotel Syracuse, you'll be 9.7 km (6 mi) from Syracuse University and 9.7 km (6 mi) from Destiny USA. Highlights at this hotel include an indoor swimming pool, free self-parking and a free airport shuttle. .This pet-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. .Sights within a 10-minute drive of this 4-property class East Syracuse hotel include Erie Canal Museum and The Oncenter.

What's nearby

  • The Oncenter - 9 min drive - 10.5 km
  • Landmark Theatre - 9 min drive - 10.5 km
  • Syracuse University - 10 min drive - 9.7 km
  • Destiny USA - 10 min drive - 9.7 km
  • JMA Wireless Dome - 12 min drive - 10.7 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Cafe Kubal - ‬4 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Suburban hotel with free airport shuttle and 24-hour fitness centre
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq. m of conference space
  • Built in 1977
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 11 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lb per pet
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Syracuse?

DoubleTree by Hilton Hotel Syracuse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on 20 Apr 2025 start from NZ$259.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Syracuse?

Yep, DoubleTree by Hilton Hotel Syracuse has a free self car park.

Are there any beaches close to DoubleTree by Hilton Hotel Syracuse?

The closest beach to DoubleTree by Hilton Hotel Syracuse is Green Lakes Beach (10.3 km).

Does DoubleTree by Hilton Hotel Syracuse have a pool?

DoubleTree by Hilton Hotel Syracuse has an indoor pool.

Is DoubleTree by Hilton Hotel Syracuse family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Syracuse is a hit with families.

Does DoubleTree by Hilton Hotel Syracuse serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Syracuse?

Yep, there's a free airport shuttle that runs from 6 AM - 11 PM on request.

What time are check-in & check-out at DoubleTree by Hilton Hotel Syracuse?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Hotel Syracuse?

Furry friends are welcome at DoubleTree by Hilton Hotel Syracuse, with dog exercise areas and food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 597 out of 1119 reviews
Rating 8 - Good. 257 out of 1119 reviews
Rating 6 - Okay. 144 out of 1119 reviews
Rating 4 - Poor. 70 out of 1119 reviews
Rating 2 - Terrible. 51 out of 1119 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Rosetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience. Staff was very warm and friendly. We were greeted with warm cookies at check in. Room was very clean. Room service was excellent. Front desk and breakfast staff went out of their way. Would definitely stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hilton property, amazing front desk staff even at 3am when I arrived, offered me complimentary drinks water etc, bed super comfortable lots of pillows sport sheets super clean big fluffy towels , the breakfast and the staff serving friendly happy food was fresh, none of that powder egg horrible stuff, fresh fruit, omelette station , bacon etc… amazing. So wish I could have stayed longer but will always come again. Well done Double Tree.
Stayed 1 night in Dec 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JAHAIRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean peaceful
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tucker

Stayed 1 night in Nov 2024

6/10 Okay

NATALIE

Liked: Staff & service
We stay in the Syracuse area very frequently and booked this hotel because they have an on site restaurant, which is not bad. Room was just okay, housekeeping is limited, we had to ask for tissues, toilet paper, fresh towels. The bathroom cleanliness could have been better, and those gross communal products on the wall are terrible, bring your own. Tired of paying full price for mediocre product. Also, skip the high priced breakfast. There is a great diner nearby (Carl’s) and other options. I’d stay there again, the location is good, but only if the price is right.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Jody LeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best cookies! Friendly helpful staff! Clean rooms!
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I will say the bathrooms are so small ! We liked the hotel but wouldn’t stay again because there was no room to get ready . We are a family of four .. 2 small kids . You can’t sit on the toilet and close the door .
Stayed 2 nights in Dec 2024

6/10 Okay

Fiona

Travelled with family
Noisy room
The air/temperature control was very noisy every time it switched off, which greatly disturbed our sleep. Loud bang every 40 minutes
Stayed 1 night in Dec 2024

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had coffee at night
Stayed 2 nights in Nov 2024

8/10 Good

Tyrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Great time
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in May 2024

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Karim, Brecksville

A
Stayed 1 night in Nov 2024

10/10 Excellent

Tommie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good stay the staff was friendly and thoughtful and the food was delicious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
We stayed here because it was close to a venue for a celebration we were attending. They were so quick at check in and kind and even gave us a fresh warm cookie at the time of check in. The property was very nice, elegant and clean. The only complaint I had, was they had someone from housekeeping knocking on every door on our floor at 8am saying it was time for check out when people hadnt checked out yet and I said that to the employee. We went downstairs for coffee and I let the front desk staff know cause the lady kept doing it even an hour later after she knocked on our door, she kept knocking on more. Anyhoo, I believe the employees name was Erin at the front desk, she immediately told us she would address it with management and provided us a breakfast voucher which was very nice. Overall the place was outstanding!
Stayed 1 night in Nov 2024

10/10 Excellent

JINGKUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and cleanliness
Stayed 1 night in Nov 2024