VOI Arenella Resort (Syracuse, ITA): Reviews & Deals

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Hotel with private beach and full-service spa

Dates

November 2024

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December 2024

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Private beach, free beach shuttle, sun-loungers, beach umbrellas

3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Turkish bath/hammam, body treatments, facials, 1 treatment room

Minibar, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

On private beach

Hot tub

Gym

Spa

Pool

Explore the area

Strada Ognina 47, Syracuse, SR, 96100

Ognina Beach
12 min drive
Arenella Beach
16 min drive
Fontane Bianche Beach
16 min drive
Syracuse (QIC)
19 min drive

Room options

Family Premium

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
2 Double Beds

Family Premium (3 adulti)

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 3
2 Double Beds

Tripla Comfort 2 Adulti + 1 Bambino

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

28 sq m
Sleeps 3
1 Double Bed and 1 Single Bed OR 3 Single Beds

Premium Double Room

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

23 sq m
Sleeps 3
1 Double Bed

Premium Double Room Single Use

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

23 sq m
Sleeps 1
1 Double Bed

Superior Double Room

Highlights

Furnished balcony or patio

Individually decorated

Air conditioning

Renovated in 2021

Renovated in 2017

Blackout curtains

Bidet

34 sq m
Sleeps 3
1 Queen Bed OR 2 Single Beds

Classic Double Room Single Use, 1 Double Bed

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

23 sq m
Sleeps 1
1 Double Bed

Family Room (4 adults)

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
1 Double Bed and 2 Single Beds

Classic Triple Room

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

28 sq m
Sleeps 3
1 Double Bed and 1 Single Bed OR 3 Single Beds

Superior Triple Room

Highlights

Furnished balcony or patio

Individually decorated

Air conditioning

Renovated in 2021

Renovated in 2017

Blackout curtains

Bidet

34 sq m
Sleeps 3
1 Queen Bed and 1 Single Bed

Superior Triple Room (2 adulti + 1 bambino)

Highlights

Furnished balcony or patio

Individually decorated

Air conditioning

Renovated in 2021

Blackout curtains

Bidet

Hairdryer

34 sq m
Sleeps 3
1 Single Bed and 1 Queen Bed

Quadrupla Comfort 4 Adulti

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
2 Double Beds

Classic Double Room, 1 Double or 2 Single Beds

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

23 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Comfort Double Room

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

23 sq m
Sleeps 3
1 Double Bed

Superior Junior Suite con bambino

Highlights

Furnished balcony or patio

Individually decorated

Air conditioning

Renovated in 2021

Separate bedroom

Blackout curtains

Bidet

40 sq m
Sleeps 3
1 Double Bed and 1 Single Bed

Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
2 Double Beds

Comfort Double Room Single Use

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

23 sq m
Sleeps 1
1 Double Bed

Classic Triple Room (2 adulti + 1 bambino)

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

28 sq m
Sleeps 3
1 Double Bed and 1 Single Bed OR 3 Single Beds

Family Room (2 adults + 2 children)

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
1 Double Bed and 2 Single Beds

Family Room (3 adults + 1 child)

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
1 Double Bed and 2 Single Beds OR 3 Single Beds

Family Premium (2 adulti + 2 bambini)

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
2 Double Beds

Tripla Comfort 3 Adulti

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

28 sq m
Sleeps 3
1 Double Bed and 1 Single Bed OR 3 Single Beds

Superior Junior Suite

Highlights

Furnished balcony or patio

Individually decorated

Air conditioning

Renovated in 2021

Separate bedroom

Blackout curtains

Bidet

40 sq m
Sleeps 2
1 Double Bed

Classic Quadruple Room

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
2 Single Beds and 1 Double Bed

Family Premium (3 adulti + 1 bambino)

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
2 Double Beds

Classic Quadruple Room (2 adults + 2 children)

Highlights

Furnished balcony or patio

Air conditioning

Renovated in 2021

Blackout curtains

Private bathroom

Bidet

Hairdryer

34 sq m
Sleeps 4
2 Single Beds and 1 Double Bed

Similar properties

Pool

Spa

Free WiFi

Restaurant

for 1 night

includes taxes & fees

19 Nov - 20 Nov

About the area

Syracuse

A family-friendly stay in Syracuse awaits you at VOI Arenella Resort. You'll be 1.4 km (0.9 mi) from Punta Asparano Beach and 12.8 km (8 mi) from Temple of Apollo. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The buffet restaurant, Ristorante principale, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. VOI GUSTO (a pagamento) is the hotel's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. Business travelers can take advantage of a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 4-property class Syracuse hotel include Museo Archeologico Regionale Paolo Orsi and Archaeological Park of Neapolis.

What's nearby

Arenella Beach - 16 min drive
Temple of Apollo - 19 min drive
Lungomare di Ortigia - 19 min drive
Cathedral of Syracuse - 19 min drive
Archaeological Park of Neapolis - 19 min drive

Getting around

Syracuse Station - 17 min drive
Catania (CTA-Fontanarossa) - 57 min drive

Restaurants

‪Bar Valentino di Rubera Maurizio - ‬13 min drive
‪La Spiaggetta - ‬14 min drive
‪El Cubano SAS - ‬10 min drive
‪Ristorante Zio Agatino - ‬12 min drive
‪Il Pepe Cafè - ‬12 min drive

About this property

VOI Arenella Resort

Hotel with private beach and full-service spa

Step outside to unwind on the sandy beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At VOI Arenella Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a children's pool, a seasonal outdoor pool and outdoor tennis courts. Free self parking is available. A complete renovation of VOI Arenella Resort was completed in April 2021.

This 4-star Syracuse hotel is smoke free.

410 guestrooms or units

3 dining venues

2 bars or lounges

Built in 2004

Buffet breakfast (free)

Deli

Supervised kid's activities (free)

Kid's club (surcharge)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Games room or arcade

Library

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Bar on the beach

1 conference room

Bar by the pool

VOI Arenella Resort offers 410 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

English, French, German, Italian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Free beach shuttle
Free uncovered self parking on site
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7:30 AM to 9:30 AM
2 bars/lounges
3 restaurants
A beach bar
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Pool Pizzeria
Ristorante Aretusa
Ristorante principale
VOI GUSTO (a pagamento)

Family friendly

2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's games
Children's pool
Free supervised activities for children
Indoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Facials
Manicures/pedicures
Massage
Treatment room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible path of travel

Banquet hall
Built in 2004
Communal living room
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

24-inch TV with satellite channels

Food and drink

Minibar

Air conditioning
Desk
Phone
Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Cots (infant beds) are available for EUR 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 5.00 per person, per night
Resort fee (May 31 – September 29): EUR 7.00 per person, per night

The resort fee includes:

Additional inclusions
Beach access
Pool access
Sporting facilities or equipment

We've listed all charges provided to us by the property.

The resort fee applies to guests age 3 and older.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 77 per vehicle (one-way, maximum occupancy 3)
Crib (infant bed) fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

VOI Arenella

VOI Arenella Resort

VOI Arenella Resort Syracuse

VOI Arenella Syracuse

Arenella Hotel Syracuse

Arenella Resort Syracuse

Aw Arenella Hotel Syracuse

VOI Arenella Resort Sicily/Syracuse, Italy

VOI Arenella Resort Hotel

VOI Arenella Resort Syracuse

VOI Arenella Resort Hotel Syracuse

Frequently asked questions

What is the cancellation policy at VOI Arenella Resort?

VOI Arenella Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at VOI Arenella Resort?

Yep, VOI Arenella Resort has a free self car park.

Are there any beaches close to VOI Arenella Resort?

Yep, VOI Arenella Resort is a short 17-minute walk from Punta Asparano Beach.

Is there a spa on site at VOI Arenella Resort?

Yep, there is an onsite spa at VOI Arenella Resort. You'll enjoy heaps of services like facials and body treatments.

Does VOI Arenella Resort have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at VOI Arenella Resort?

VOI Arenella Resort features a private beach, 2 outdoor pools and a full-service spa.

What makes VOI Arenella Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at VOI Arenella Resort.

Is VOI Arenella Resort family-friendly?

You bet! With amenities such as a children's club, a children's pool and free supervised childcare, it's no surprise that VOI Arenella Resort is a hit with families.

Does VOI Arenella Resort serve breakfast?

You bet, complimentary buffet brekkie is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at VOI Arenella Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at VOI Arenella Resort?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at VOI Arenella Resort?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at VOI Arenella Resort?

No, only service animals are allowed.

VOI Arenella Resort Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Roberto

Travelled with family

14 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique

The place was excellent the food was amazing staff was friendly

Stayed 3 nights in Sep 2023

10/10 Excellent

Erin

9 Jul 2022

Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family

2 Jul 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

very old . nothing upgraded . bad services . food average . not even 2 stars place.

Stayed 6 nights in Jun 2021

8/10 Good

Caitlin

Travelled with family

8 Oct 2020

Liked: Staff & service

Stayed 5 nights in Sep 2020

8/10 Good

Malteser, Malta

Travelled with family and small children

9 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pools, the food, the staff the beach, kids loved the animation team. Maybe one thing to comment about is the internet service on the property which was nt always working adequately.

Stayed 5 nights in Jul 2019

10/10 Excellent

helen

10 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ever

So amazing

Stayed 5 nights in Jun 2018

8/10 Good

Danilo

29 Jun 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Great resort. Staff is super nice, food is good, super clean. We had a great time. Downsides are the wi fi, just available in the common areas, frigo bar did not work until we found out that the door of the wardrobe has to be open for making it work and our telephone was broken. Nevertheless I have to say that overall great experience.

Stayed 14 nights in Jun 2017

8/10 Good

Beppe, Houston, TX

24 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family friendly resort close to the beach

I am from Siracusa and I consider this resort the best choice, especially if you are a family with children. It has 2 big swimming pools (not including the one of the spa), a gym and equipments for children. A little "train" will bring you at the Arenella beach that I consider the best beach of Siracusa if you like sand. Another option is to let the train leave you at the solarium (amazing) if you would like to avoid sand but I advice this just without children or at least not the little ones. Staff is friendly. Area of improvement: the little train is almost always full. Though is passing every 5 minutes sometimes happened to me to be obliged to go walking to avoid remaining waiting in the hot.

8/10 Good

Penny, UK

29 Jun 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great base for visiting SE Sicily

We chose Arenella primarily because it is well-placed for visiting interesting places in the South East corner of Sicily, notably the Baroque towns, Syracuse and Mount Etna. But we also spent plenty of time by the pools or at the beach which (in June at least) are not crowded or noisy - very relaxing.

6/10 Okay

Verified traveller

24 May 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel, but far from the beach...

The photos in Hotels.com let us think the beach is very close to the hotel, but it's not. You have to walk from 500 m to 1 km to reach it. Anyway, they have a truck that can bring you there. Internet costs 10 EUR for 24 hour and does not work in the room, only in the reception. The hotel very good, has everything you need, but is 10 km from Siracusa. You'll need a car.

10/10 Excellent

Verified traveller

10 May 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't beat this deal

3 meals included in the price. A true beach resort with excellent meal. Not the greatest room, but great fro the price and food

8/10 Good

Alain

25 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour.

Le personnel est aux petits soins et très sympa. Bel environnement. Très bonne cuisine et très variée. Seul bémol : le timinng du repas du soir est très serré, pas une minute de plus.

Stayed 11 nights in May 2024

8/10 Good

Verified traveller

22 May 2024

Stayed 3 nights in May 2024

8/10 Good

Benito

7 Dec 2023

Liked: Staff & service, property conditions & facilities

Stayed 2 nights in Sep 2023

4/10 Poor

Marta

Travelled with family

27 Aug 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

C’è molta disorganizzazione e non sono affatto attenti alle esigenze o problematiche di chi soggiorna, sanno solo dire “mi dispiace ma non possiamo fare nulla”. Per il mio disservizio ho dovuto discutere per 4 giorni senza mollare la presa e poi fortunatamente alla fine della vacanza hanno risolto.. Bisogna passare in reception per qualsiasi cosa e poi ti rimandano ad altri che a loro volta ti rimandano in reception. Per niente ospitali e solari. La struttura è grande e c è varietà di clientela oltre che di tariffe (prevalentemente erano presenti famiglie con bambini piccoli). Il servizio lettini in spiaggia è una tortura, non hai lettini fissi, è una corsa (di 1 km almeno) quotidiana ma la cosa brutta è che non ci sono posti per tutti quindi se ti assenti troppo per fare un bagno o mangiare i bagnini tolgono teli ed oggetti personali (che buttano in un angolo) per cedere il posto ad altri. Scortesia del personale, ad eccezione dei camerieri e dei bagnìni dell area nautica che invece sono gentili e professionali. Nel complesso la struttura è pulita, anche se datata mentre le camere spartane (anche le superior) con pulizia superficiale. Struttura poco sicura, hanno fatto dei furti in alcune stanze. Buona la ristorazione all aretusa. Non si tratta affatto di una struttura a 4 stelle ma secondo me di un villaggio popolare da 3 stelle.

Stayed 7 nights in Aug 2023

10/10 Excellent

Federica

21 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Aug 2023

10/10 Excellent

Fabrizio

4 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Ottimo servizio, personale gentile e preparato

Stayed 5 nights in Jun 2023

8/10 Good

Piero

Travelled with family

3 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2023

4/10 Poor

alessandro, NA

Travelled with family

7 Jun 2022

Liked: Cleanliness

Disliked: Amenities

La struttura vanta un mare incredibile un ottimo servizio spiaggia una zona verde molto ben curata. L’organizzazione è a mio avviso disastrosa. Occorre passare dalla reception praticamente per qualunque cosa. La reception che peraltro è sotto dimensionata per il numero di persone che la struttura può contenere e che quindi è sempre molto affollata. I ristoranti interni non hanno neanche l’autonomia per poter accettare una prenotazione o ricevere un pagamento.

Stayed 5 nights in May 2022

10/10 Excellent

jean francois

7 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On adore ❤️

Vraiment pas déçue. Un soucis de bruit dans la chambre signalé et changement a 23h. Le personnel aux petits soins avec une mention particulière pour Adriano. Un parc botanique fabuleux et piscines sublimes.

Stayed 3 nights in Apr 2022

10/10 Excellent

Annika

26 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long-weekend at VOI Arenella Resort

Vi var där precis veckan innan säsongen sätter igång på riktigt och de höll på att förbereda och öppna upp. Trots det var servicen bra, maten fantastisk god och om man bor här är det få saker man kommer sakna.

Stayed 5 nights in Apr 2022

2/10 Terrible

Verified traveller

Travelled with partner

9 Jul 2021

Disliked: Staff & service

Sconsiglio!

Stayed 1 night in Jul 2021

10/10 Excellent

Claudia

5 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ci voleva!

E' stata una bellissima vacanza. Il resort è ben gestito, spazi meravigliosi, camere eleganti e spaziose e tanto verde. 2 piscine, una spiaggia e la piattaforma sugli scogli (la mia preferita). Anche la cucina abbastanza buona. Non sono fan dell'all inclusive ma essendo una vacanza di gruppo organizzata avevamo opzionato la formula colazione e cena e molti piatti erano davvero buoni.

Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family and small children

5 Jul 2021

Liked: Staff & service

Disliked: Cleanliness

Belloa la spiaggia e lapiattaforma, troppo sporca la camera.

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group

27 Jun 2021

Liked: Cleanliness, staff & service

Ci hanno dato una camera tripla divisa in due locali, tuttavia era presente solo un condizionatore nella sala giorno, la camera matrimoniale era priva di condizionatore.. E le temperature erano di più di 32 gradi! Non va bene per una struttura a 4 stelle! Se mi dai due locali, devi garantire due condizionatori... Siamo in Sicilia e fa caldo! Inoltre ci sono poche informazioni relative alle interruzioni dei servizi (quali trenino per la spiaggia) durante la pausa pranzo!

Stayed 2 nights in Jun 2021

VOI Arenella Resort

Photo gallery for VOI Arenella Resort

Reviews

Very good

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View all photos for Family Premium

Family Premium

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View all photos for Family Premium (3 adulti)

Family Premium (3 adulti)

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View all photos for Tripla Comfort 2 Adulti + 1 Bambino

Tripla Comfort 2 Adulti + 1 Bambino

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View all photos for Premium Double Room

Premium Double Room

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View all photos for Premium Double Room Single Use

Premium Double Room Single Use

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View all photos for Superior Double Room

Superior Double Room

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View all photos for Classic Double Room Single Use, 1 Double Bed

Classic Double Room Single Use, 1 Double Bed

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View all photos for Family Room (4 adults)

Family Room (4 adults)

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View all photos for Classic Triple Room

Classic Triple Room

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View all photos for Superior Triple Room

Superior Triple Room

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View all photos for Superior Triple Room (2 adulti + 1 bambino)

Superior Triple Room (2 adulti + 1 bambino)

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View all photos for Quadrupla Comfort 4 Adulti

Quadrupla Comfort 4 Adulti

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View all photos for Classic Double Room, 1 Double or 2 Single Beds

Classic Double Room, 1 Double or 2 Single Beds

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View all photos for Comfort Double Room

Comfort Double Room

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View all photos for Superior Junior Suite con bambino

Superior Junior Suite con bambino

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View all photos for Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

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View all photos for Comfort Double Room Single Use

Comfort Double Room Single Use

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View all photos for Classic Triple Room (2 adulti + 1 bambino)

Classic Triple Room (2 adulti + 1 bambino)

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View all photos for Family Room (2 adults + 2 children)

Family Room (2 adults + 2 children)

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View all photos for Family Room (3 adults + 1 child)

Family Room (3 adults + 1 child)

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View all photos for Family Premium (2 adulti + 2 bambini)

Family Premium (2 adulti + 2 bambini)

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View all photos for Tripla Comfort 3 Adulti

Tripla Comfort 3 Adulti

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View all photos for Superior Junior Suite

Superior Junior Suite

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View all photos for Classic Quadruple Room

Classic Quadruple Room

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View all photos for Family Premium (3 adulti + 1 bambino)