10/10 Excellent
Antoine
11 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just for one night
The gentleman who helped us check in I believe he works at night was very nice and helpful. He even told us about the shuttle to the cruise port for free. The room was clean and everything we needed was there. I left my AirPod behind. I called and they held it from me until I came back from the cruise. But when I came back the receptionist wasn’t as nice I explained to her what happened. She helped the other customers then walked away, I thought she went to lost and find like she told me she would. But she didn’t I sat and waited for 20 minutes for to have never have looked. I went back to the counter and told her I had a plane to catch and could she call someone to see where they put it. She seemed irritated by me. She made the call and the person on the phone told her where it was located. And the tv was a blue tint. We didn’t complain because it was late and it was only for one night. I told the receptionist in the morning and she contacted maintenance. But my overall experience was good. I would for sure come back.
Antoine
Stayed 1 night in Oct 2024