Ratings based on 993 Verified Reviews
Real reviews from guests who’ve stayed
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Pretty decent
Posted 5 Oct. 2024 on HotelsHotel was prettt nice overall. Could use some updates. Our room smelled very damp and moldy and the tv wasn’t connect to the internet so we couldn’t use it. Pool area definitely needs some TLC. But overall it’s a decent hotel. Very close to Busch Gardens
Comment from Hotel Management
6 Oct. 2024 by Manager, Hotel Management
Hello Sabrina,We appreciate your feedback and are glad you found our hotel decent overall. For any concerns with the room, TV, or pool area, feel free to reach out to our management directly so they can address them appropriately. We hope you enjoyed your proximity to Busch Gardens during your stay with us.
by A verified traveller
Posted 5 Oct. 2024 on Hotels
Comment from Hotel Management
6 Oct. 2024 by Manager, Hotel Management
Hello Tajar,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveller
Posted 4 Oct. 2024 on Expedia
Comment from Hotel Management
4 Oct. 2024 by Manager, Hotel Management
Hello Ryan,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
by A verified traveller
Posted 3 Oct. 2024 on Expedia
Comment from Hotel Management
4 Oct. 2024 by Manager, Hotel Management
Hello Shawn,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us in our continuous efforts to improve our services.
by A verified traveller
Posted 3 Oct. 2024 on Expedia
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Comment from Hotel Management
4 Oct. 2024 by Manager, Hotel Management
Hello Blanca,Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back in the future to provide you with a better experience.
by A verified traveller
Posted 3 Oct. 2024 on Expedia
Comment from Hotel Management
5 Oct. 2024 by Manager, Hotel Management
Hello Karolyn,We are electrified to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.
by A verified traveller
Posted 2 Oct. 2024 on Hotels
Comment from Hotel Management
5 Oct. 2024 by Manager, Hotel Management
Hello Kayla,We appreciate you choosing to stay with us and we hope you had a pleasant experience during your visit. If there are any areas you feel we could improve on, please don't hesitate to reach out to us directly. We value your input and are always looking for ways to enhance our guests' stay.
by A verified traveller from Orlando
Posted 29 Sep. 2024 on Expedia
The staff and personnel were very polite and extremely helpful. The property is old and needs paint and updating.
Comment from Hotel Management
1 Oct. 2024 by Manager, Hotel Management
Hello Maria, We appreciate your kind words regarding our team's service. Feedback on our property is valuable, and we will consider your comments for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveller
Posted 27 Sep. 2024 on Hotels
Lovely staff very helpful clean rooms
Comment from Hotel Management
28 Sep. 2024 by Manager, Hotel Management
Hello Glyn,We are delighted to hear that our staff and clean rooms left a positive impression on your stay. Your kind words are greatly appreciated as we always strive to provide exceptional service to all of our guests. Thank you for choosing our hotel, and we hope to welcome you back soon for another enjoyable experience.
by A verified traveller
Posted 27 Sep. 2024 on Expedia
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Comment from Hotel Management
28 Sep. 2024 by Manager, Hotel Management
Hello William,Thank you for sharing your feedback with us. We appreciate your insights and will use them to continue improving our services. Please feel free to reach out to our management team directly to discuss your experience further.