2/10 Terrible
Shelby
5 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We have stayed in many Extended Stay properties in various locations - we have always been very impressed with the cleanliness, staff and affordability. This location did NOT embrace this at all. When checking in the 2 ladies at check in could seem to care less about us checking in as they were too busy talking to each other. The room had sticky floors, a dirty bath tub, some sort of either pubic hair or other hair on the 2 towels. My husband showered and went to grab a hair covered towel x 2. I went to the lobby to get new towels and the attendant stated I had to bring the others back. I explained I was not going to touch them as they were covered in some sort of black hair. After my husband dried off with the new towels he took the dirty ones downstairs and the attendant didn't seem to care at all. In addition the sink was clogged. We left the next morning very early - no one was at the check out counter, no one answered the phone. We would NEVER stay at this location again.
Shelby
Stayed 1 night in Nov 2024