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Hotel Fénix

3.0 star property
Comfortable hotel with 24-hour business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Fénix

Property amenity
Exterior
Superior Room, 2 Double Beds
Restaurant
Reception
Reviews
8.2

Very good

Popular amenities

  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

1:00 PM

Explore the area

Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
  • Popular LocationMiguel Hidalgo Central Park3 min walk
  • Popular LocationBicentennial Park7 min walk
  • Popular LocationPlaza Cristal Shopping Center2 min drive
  • AirportTapachula, Chiapas (TAP-Tapachula Intl.)26 min drive

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Smart TV
Down duvet
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Down duvets, in-room safe, desk, blackout curtains

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Down duvets, in-room safe, desk, blackout curtains

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Hotel San Francisco
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (645)
The price is NZ$75
for 1 night
includes taxes & fees
16 Jul - 17 Jul
Hotel San Francisco

About the area

Tapachula

Hotel Fénix puts you in the heart of Tapachula, within steps of Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Highlights at this Colonial hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and laundry facilities. .Sights within a 10-minute walk of this 3-property class Tapachula hotel include Bicentennial Park and within 30 minutes you'll find Plaza Cristal Shopping Center.

What's nearby

  • Miguel Hidalgo Central Park - 3 min walk
  • Archaeological Museum of Soconusco - 4 min walk
  • Bicentennial Park - 7 min walk
  • Plaza Cristal Shopping Center - 2 min drive
  • Izapa Ruins - 6 min drive

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

Restaurants

  • ‪La Mexicana - ‬4 min walk
  • ‪Pollo Campero - ‬3 min walk
  • ‪Restaurant Long-Yin - ‬3 min walk
  • ‪Restaurant Confucio - ‬4 min walk
  • ‪Restaurante el Huacal - ‬3 min walk

About this property

Hotel Fénix

Comfortable hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly Hotel Fénix also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Colonial Tapachula hotel.

  • 46 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1953
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Fénix offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. This Tapachula hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Built in 1953
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

What is the cancellation policy at Hotel Fénix?

Hotel Fénix offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Fénix?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Hotel Fénix on 23 Jul 2024 start from NZ$66.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Fénix?

Yep, Hotel Fénix has a free self car park.

Are there any beaches close to Hotel Fénix?

The closest beach to Hotel Fénix is Ocós San Marcos Beaches (44.4 km).

Is there a free airport shuttle available at Hotel Fénix?

No, Hotel Fénix does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Fénix?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Fénix?

Check-in begins at 2:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Fénix?

No, pets are not allowed.

Hotel Fénix Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 119 reviews" "
Rating 8 - Good. 41 out of 119 reviews" "
Rating 6 - Okay. 19 out of 119 reviews" "
Rating 4 - Poor. 6 out of 119 reviews" "
Rating 2 - Terrible. 3 out of 119 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fatehbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good and perfect
Stayed 1 night in Mar 2024

10/10 Excellent

David, RANCHO SANTA MARGARI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Price
Stayed 1 night in Mar 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

leon

Liked: Staff & service, property conditions & facilities
Great service
Stayed 2 nights in Nov 2023

10/10 Excellent

Osdany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience good service
Stayed 7 nights in Oct 2023

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Marcelo

Stayed 1 night in May 2022

6/10 Okay

Clayton

It is centrally located.
Stayed 3 nights in Apr 2022

8/10 Good

Carlos, Guatemala City

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
A/C was very noisy and the bathroom very small.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the stuff members very nice people ..great atmosphere great location on town and overall a nice place .
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Ok Well located. Parking Air Thanks.
Stayed 1 night in Mar 2019

8/10 Good

Ritz, Suva, Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for the price!
I was pleased at the room we got for the price we paid. The arrival experience was good (although the staff spoke only Spanish - google translate helped) and the hotel allowed us to check into our room early (normal check-in at 2 pm - we got to go in around 10 am). Food at the restaurant at the hotel wasn't particularly good, but there are plenty of good options around. Overall, had a good experience. Definitely recommended!
Stayed 6 nights in Apr 2018

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Real deal
clean place, price is according what you receive, people have a good attention
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and good service good location, centric
Stayed 1 night in Nov 2017

6/10 Okay

Wendell , Vancouver, Canada

Liked: Staff & service
Disliked: Cleanliness
Top sheet on the bed very dirty and stinky
What was disgusting was that the top sheet of the bed linens had a very bad odour different persons using it, obviously has not been washed. You will never recommend a hotel which tries to save money recycling linens. It's terrible. We threw it on the floor. The king size bed was too big for the room. Bathroom was very small. No breakfast included for the price. The exterior and the lobby of the hotel was nice and the restaurant served good meals. The location was very good, two blocks from parque central.

8/10 Good

juanma, Guatemala

Liked: Property conditions & facilities, room comfort
Excellent place and commercial zone
Fast attention, the zone are popular. When I need take a breakfast not need walk mere than 100 meters for find a good restaurants.

6/10 Okay

Bill, San Francisco

Liked: Cleanliness, staff & service, room comfort
High ceilings. Close to main park.
Restaurant closed early Dec 24th and remained closed Dec 25th.

10/10 Excellent

Roger, Yankton, SD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel offering a wonderful experience.
We were wonderfully surprised at the quality and comfort of this hotel at an unbelievable rate. The gardens and facility at the hotel was delightful with a decor of warmth and authenticity. The staff, although very limited in speaking English, was helpful, pleasant and very friendly. One evening when we returned to our room a few minutes later a bellhop arrived at our door and offered a sweet snack to occupants. We appreciated the personal care offered by the staff. Associated with the hotel is a wonderful restaurant, Hostal Delrey, with first class food, impeccable service at prices not available in the U.S. The waiter spoke English and provided menu suggestions that were astounding. I am planning to visit Tapachula again for the pleasant location and memorable experience. Hotel Fe'nix will be our lodging selection.
Hotel Fenix Court Yard
Hotel Fenix bungalows
Hotel Fenix garden

8/10 Good

Ellen, Guatemala city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering price and location I would say that it's comfortable and full fill one's needs.

8/10 Good

M&Y, USA

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome
The hotel was not bad and the service is good, but I recomend for all to take a room with AC

8/10 Good

Billy, Panajachel, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Tapachula
Good choice for Tapachula. Stayed only one night but was impressed with the beauty of the grounds and landscaping, the cleanliness of the room, and the attention to detail within it - all for a reasonable price.