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One Tapachula

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for One Tapachula

In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)
Interior
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping
The current price is NZ$154
includes taxes & fees
22 Mar - 23 Mar

Explore the area

Map
9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795
  • Plaza Galerias
    ‪2 min walk‬
  • Plaza Paseo Las Hortensias
    ‪13 min walk‬
  • Casino Vegas Tapachula
    ‪5 min drive‬
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • Sleeps 4
  • 2 Single Beds

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very good, (743)
The price is NZ$181
for 1 room
includes taxes & fees
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About the area

Tapachula

One Tapachula places you steps from Plaza Galerias and within a 15-minute stroll of Plaza Paseo Las Hortensias. Highlights at this eco-friendly hotel include free breakfast (local cuisine) and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Places within a 30-minute walk of this 3-property class Tapachula hotel include Casino Vegas Tapachula and Centro Comercial AlaÏa Tapachula.

What's nearby

  • Plaza Cristal Shopping Center - 4 min drive - 3.4 km
  • Casino Vegas Tapachula - 5 min drive - 4.2 km
  • Bicentennial Park - 5 min drive - 4.7 km
  • Miguel Hidalgo Central Park - 6 min drive - 5.2 km
  • Izapa Ruins - 6 min drive - 4.8 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Toks - ‬9 min walk
  • ‪Nutrisa - ‬12 min walk
  • ‪Tacotorro - ‬6 min walk
  • ‪Sensei Restaurant - ‬12 min walk

About this property

One Tapachula

Eco-certified hotel with free breakfast and 24-hour front desk
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tapachula also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Tapachula hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Built in 2019
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
One Tapachula offers 126 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Tapachula hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tapachula Hotel
One Tapachula Tapachula
One Tapachula Hotel Tapachula

Frequently asked questions

What is the cancellation policy at One Tapachula?

One Tapachula offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Tapachula?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at One Tapachula on 22 Mar 2025 start from NZ$153.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Tapachula?

Yep, One Tapachula has a free self car park.

Are there any beaches close to One Tapachula?

The closest beach to One Tapachula is Ocós San Marcos Beaches (40.9 km).

Does One Tapachula serve breakfast?

Sure does, free local cuisine breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at One Tapachula?

No, One Tapachula does not offer an airport shuttle service.

What time are check-in & check-out at One Tapachula?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Tapachula?

No, only service animals are allowed.

One Tapachula Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 302 reviews
Rating 8 - Good. 69 out of 302 reviews
Rating 6 - Okay. 21 out of 302 reviews
Rating 4 - Poor. 5 out of 302 reviews
Rating 2 - Terrible. 10 out of 302 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Carlos

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar seguro y serca de todo
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JAVIER, Guatemala
Parking and breakfast are verygood. It is good to know it has dinner service.
Stayed 1 night in Nov 2024

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good price for a really comfort and clean space to rest.
Stayed 2 nights in Oct 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend!! I was looking for a safe and clean hotel and found One Tapachula. If you’re unsure of where to stay this is your option!! :)
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2024

10/10 Excellent

Jackalia

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything and the lady that work at the front desk was very kind and helpful
Stayed 2 nights in Jul 2024

2/10 Terrible

Elizabeth

I never check in. The hotel dont have an elevator, no AC
Stayed 1 night in Mar 2024

10/10 Excellent

Maynor

Stayed 1 night in Dec 2023

6/10 Okay

Gabriela

Travelled with partner
Liked: Amenities
Small place pricy for the quality overall
Stayed 3 nights in Aug 2023

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tank’s
Stayed 2 nights in Sep 2023

2/10 Terrible

Shakhboz

Stayed 1 night in Sep 2023

8/10 Good

flor

Travelled with family
Liked: Cleanliness, staff & service
I don't like the breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent,good customer Service
Stayed 1 night in Aug 2023

8/10 Good

oybek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property several times & I don’t have anything to complain about. I like the 24 hour security in the parking lot. The staff is very pleasant and the bed very comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Santiago Gonzalez, Apple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel, I will stay there next time.
Stayed 1 night in Jun 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel; But Dangerous WiFi Requirement
It is a nice hotel with a good buffet breakfast. However, to sign up for Wi-Fi, you must give the hotel access to all of your contacts' information. Not good! Most hotels just have Wi-Fi and a password. Secondly, the bathrooms are tiny, not much they can do about it now; but they are uncomfortably small.
Stayed 1 night in May 2023

10/10 Excellent

Carlos

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 5 nights in Apr 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern
Very nice and modern, just in front of a shopping center
Stayed 1 night in Apr 2023

10/10 Excellent

OLAF, weston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2023

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing, specially one employee in particular Kimberli, she deserves a raise for going above and beyond!! Definitely will be going back
Stayed 1 night in Mar 2023

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service has made amazing everyone is so polite and helpful. Always ready to help.! we will definitely be staying here again
Stayed 1 night in Mar 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities