6/10 Okay
David
18 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities
I travelled to Taunton by train to watch cricket and do some walking. The property is conveniently positioned for both, comfortable, clean and well fitted out.
The town centre is just a short walk away.
However confirmation of the lock box code for access was not provided 24 hours prior as promised and I had to chase, which was a bit stressful.
On my return I was advised the security deposit will not be returned due to a burn mark from the iron on the carpet.
I was staying on my own to watch cricket for 3 days and walk on the other. So I had no absolutely no need for an iron and it never left the wardrobe!
I advised the owners of this but they are refusing to respond and I am being forced to consider legal action to recover my money. Not good.
Be aware!
David
Stayed 4 nights in Sep 2024