4/10 Poor
Kevin
Business traveller
15 Aug 2024
Disliked: Cleanliness
Terrible WiFi and phone signal for business
Though the place was in good surroundings I am once again annoyed that the mis selling of WiFi availability is used on the hotel page.
I was told the WiFi is available under the stairs and had been updated? There was a table and chair under there? This hotel is quite large the hub I saw was very old and even my house has one 10 times stronger it is just not acceptable 3 nights work has stacked up because of it. I counted six separate people complaining about this. The receptionist who never cracked a smile in three days I was there was holding so many excuses for the WiFi I lost count!
The other complaint was my pillows smelled of other people? I asked for those 4 to be changed and the replacements where even worse as was the towels smelling of a mix of must and food aroma? I ended up using a cushion to sleep on. The phone signal is poor so if you are in business forget it!
Kevin
Stayed 3 nights in Aug 2024