Ratings based on 50 Verified Reviews

Real reviews from guests who’ve stayed
4.8 out of 5
88% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 20 Jul. 2024 on Orbitz
Everyone at this establishment is very kind and they go above and beyond to make the stay perfect. Their restaurant breakfast was delicious. Definitely looking to stay here again if ever in town.
Comment from Hotel Management
13 Aug. 2024 by Thank you for taking the time to write a review, Hotel Management
Thank you for taking the time to write a review on your experience at Grand Hotel. We are looking forward to welcome you again soon, Best regards. GRAND HOTEL BOUTIQUE TEPATITLAN
5 out of 5
by A verified traveller

Posted 17 Jul. 2024 on Expedia
Comment from Hotel Management
13 Aug. 2024 by Muchas gracias por tomarse el tiempo de evaluar su, Hotel Management
Muchas gracias por tomarse el tiempo de evaluar su estancia en Grand Hotel, esperamos de nuevo su visita!EQUIPO DE GRAND HOTEL BOUTIQUE TEPATITLAN
5 out of 5
by A verified traveller

Posted 3 Jul. 2024 on Expedia
The property is beautiful and the staff was friendly, knowledgeable, and extremely efficient!
Comment from Hotel Management
3 Jul. 2024 by Thank you for taking the time to write a review, Hotel Management
Dear Olga, We are happy you enjoyed your stay with us and are looking forward to welcome you again soon! Thank you to take the time to rate us and write a review. Best regards. GRAND HOTEL BOUTIQUE TEPATITLAN TEAM
5 out of 5
by A verified traveller

Posted 28 Jun. 2024 on Expedia
The property is very pretty, we loved it
Comment from Hotel Management
3 Jul. 2024 by Dear Jacob thank you for taking the time to write , Hotel Management
Dear Jacob, Thank you for the time you took to write your review. We are happy you enjoyed your stay with us and are looking forward to welcome you again soon!Best regards. GRAND HOTEL BOUTIQUE TEPATITLAN TEAM
5 out of 5
by A verified traveller

Posted 29 Jan. 2023 on Expedia
Friendly staff, really clean property, good location, delicious breakfast.
Comment from Hotel Management
3 Feb. 2023 by Thank you for your kind review, Hotel Management
Dear Francisco, We deeply thank you for taking the time to write a review about your experience here at Grand Hotel Boutique Tepatitlan. We are glad you could enjot the breakfast at Café París, and enjoyed the services of the hotel. We are looking forward to welcome you again soon. Best regards. GRAND HOTEL BOUTIQUE TEPATITLAN
2 out of 5
by A verified traveller

Posted 23 Dec. 2022 on Expedia
Great location in a classic building. Pleasant people. Expedia showed photos of rooms of 613 sq ft but they put us in a room of 213 sq ft and refused to switch us unless we paid more. We didn’t. Room was minimalist and very noisy as sounds echoed in the halls and atriums. No windows to the outside. We could hear the restaurant staff two floors above us.
Comment from Hotel Management
28 Dec. 2022 by We are deeply sorry, thanks for sharing this comme, Hotel Management
Mr. Jack, We are deeply that your experience at Grand Hotel Boutique was disappointing. It's the first time something like this happens so make sure we will check on our room sizes shared in expedia so it doesn't happen again. Concerning the windows we shared the pictures and rooms details in expedia so you can see the description previously. As for the noise we try to maintain our spaces as silent as posible but we are deeply sorry you had to experience that. We still will look forward to welcome you again so we can make you live a better experience. Thanks for sharing this comments help us to improve. Wishing you a happy new year. Grand Hotel Boutique Tepatitlan
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 17 Nov. 2022 on Expedia
5 out of 5
by A verified traveller

Bonito Hotel con Excelente Servicio

Posted 27 Sep. 2022 on Hotels
El servicio del hotel es magnifico, muy amable el personal y siempre buscando ayudar y dar recomendaciones al huésped. Definitivamente regreso.
Comment from Hotel Management
4 Nov. 2022 by E, Hotel Management
Estimada LorenaNuestra Misión es estar siempre para Ustedes, facilitar lo que sea necesario para que su experiencia en nuestro Hotel Boutique sea especialNos sentimos agradecidos con su comentario, al saber que estamos cumpliendo nuestra misión.Reciba un cordial saludo de parte de todo el Staff del HotelLos esperamos pronto
5 out of 5
by A verified traveller

Posted 10 Aug. 2022 on Orbitz
The best hotel experience I’ve ever had. You have to get a themed room! The included breakfast is amazing and the staff…..unbelievable. We will always stay here from now on.
Comment from Hotel Management
12 Aug. 2022 by Thank you for your kind review, Hotel Management
Dear Maria, We deeply thank you for taking the time to write this review. We are very glad you enjoyed your stay at Grand Hotel and that you appreciated the breakfast. We are looking forward to welcome you again soon. Kind regards. Grand Hotel Boutique Tepatitlan
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 5 Apr. 2022 on Expedia