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Excelaris Grand Resort Conventions & Spa

3.5 star property
Comfortable spa hotel near Tequesquitengo Lake

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Photo gallery for Excelaris Grand Resort Conventions & Spa

Outdoor pool
Family Room | Terrace/patio
Exterior
Family Master Suite , 6 pax
Daily local cuisine breakfast (MXN 290 per person)
Reviews
8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Spa
    SpaSpa
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas, Jojutla, MOR, 08 10 2071
  • Popular LocationGlorieta de las Alas1 min walk
  • Popular LocationTequesquitengo Lake11 min walk
  • Popular LocationJardines de México11 min drive
  • AirportMexico City (MEX-Mexico City Intl.)120 min drive

Room options

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Air conditioning
Mini-fridge
LED TV
Rainfall showerhead
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Mini-fridge
LED TV
Rainfall showerhead
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Air conditioning
Mini-fridge
LED TV
Hydromassage showerhead
Hairdryer
Private bathroom
Jetted bath
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Master Suite , 6 pax

Family Master Suite , 6 pax

Family Master Suite , 6 pax

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
LED TV
Private bathroom
Hairdryer
Located on the ground floor
In-room safe
  • Sleeps 5
  • 3 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Mini-fridge
LED TV
Rainfall showerhead
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Similar properties

Pool
Hotel Master Club
Pool
Spa
Kids pool
Parking included
3.7 out of 5, Good, (85)
The price is NZ$283
for 1 night
includes taxes & fees
14 Jul - 15 Jul
Hotel Master Club

About the area

Tequesquitengo

Excelaris Grand Resort Conventions & Spa places you steps from Glorieta de las Alas and within a 15-minute stroll of Tequesquitengo Lake. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Las Uvas, serves Regional cuisine and is open for breakfast, lunch and dinner. Los Rincones is the hotel's own bar. Enjoy the gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Local cuisine breakfast is available daily between 8:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3.5-property class Tequesquitengo hotel include Jardines de México and Water Park El Rollo.

What's nearby

  • Glorieta de las Alas - 1 min walk
  • Tequesquitengo Lake - 11 min walk
  • Jardines de México - 11 min drive
  • Aquasplash Water Park - 14 min drive
  • Water Park El Rollo - 16 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 121 min drive

Restaurants

  • ‪Playa Vikingo - ‬6 min drive
  • ‪Restaurante Don Cangrejo - ‬3 min drive
  • ‪El Moroco Restaurante - ‬5 min drive
  • ‪Bar Camello - ‬7 min walk
  • ‪Teques la Palapa - ‬8 min walk

About this property

Excelaris Grand Resort Conventions & Spa

Comfortable spa hotel near Tequesquitengo Lake
Excelaris Grand Resort Conventions & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, gift shops/newsstands, and tour/ticket assistance are also featured at Excelaris Grand Resort Conventions & Spa. Self parking is free.

This 3.5-star Tequesquitengo hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Excelaris Grand Resort Conventions & Spa offers 50 air-conditioned accommodations with a safe and a hairdryer. 60-inch LED televisions come with cable channels. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 500 metres
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to noon for a fee: MXN 290 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Uvas
  • Los Rincones

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Spa open select days
  • Spa tub

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 60-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 250.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 290 per person
  • Pet fee: MXN 500 per pet, per night
  • Crib (infant bed) fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

Property is also known as

Excelaris Grand Resort Conventions Tequesquitengo
Excelaris Grand Resort Conventions
Excelaris Grand Conventions Tequesquitengo
Excelaris Grand Conventions
Excelaris Conventions & Spa
Excelaris Grand Resort Conventions Spa
Excelaris Grand Resort Conventions & Spa Hotel
Excelaris Grand Resort Conventions & Spa Jojutla
Excelaris Grand Resort Conventions & Spa Hotel Jojutla

Frequently asked questions

Is parking available at Excelaris Grand Resort Conventions & Spa?

Yep, Excelaris Grand Resort Conventions & Spa has a free self car park.

How much does it cost to stay at Excelaris Grand Resort Conventions & Spa?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Excelaris Grand Resort Conventions & Spa on 1 Jul 2024 start from NZ$157.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Excelaris Grand Resort Conventions & Spa?

Yep, there is an onsite spa at Excelaris Grand Resort Conventions & Spa.

Does Excelaris Grand Resort Conventions & Spa have a pool?

Excelaris Grand Resort Conventions & Spa has an outdoor pool and a kids' pool.

Is Excelaris Grand Resort Conventions & Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as cots/infant beds in the guestrooms, it's no surprise that Excelaris Grand Resort Conventions & Spa is a hit with families.

Does Excelaris Grand Resort Conventions & Spa serve breakfast?

Sure does, local cuisine brekkie is available daily from 8:00 AM to noon.

Is there a free airport shuttle available at Excelaris Grand Resort Conventions & Spa?

No, Excelaris Grand Resort Conventions & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Excelaris Grand Resort Conventions & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Excelaris Grand Resort Conventions & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Excelaris Grand Resort Conventions & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 177 reviews" "
Rating 8 - Good. 45 out of 177 reviews" "
Rating 6 - Okay. 18 out of 177 reviews" "
Rating 4 - Poor. 11 out of 177 reviews" "
Rating 2 - Terrible. 8 out of 177 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

erika

Liked: Cleanliness, staff & service
Hotel Limpio y Basico
El hotel esta bien para pasar 1 o 2 nochea...basico, limpio, ciartos auper amplios...las inatala ionea de la alberca se ven lindas aunq no las utilize Los colchones de la cama (hab 210) uno en particular muy desgastado...el baño limpio pero ya se le ven sus años...
Stayed 1 night in Feb 2024

10/10 Excellent

luis arturo

Stayed 2 nights in Oct 2023

10/10 Excellent

Mario Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Lili

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pésima experiencia. No nos dejaron dejar nuestro equipaje en resguardo un par de horas después de hacer check-out, aunque les explicamos que nuestro coche estaba descompuesto y que teníamos que ir por él, por lo que tuvimos que caminar un par de kms cargando el equipaje. En la habitación las camaristas, en un lapso de media hora, abrieron tres veces la puerta sin tocar.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe.
Stayed 5 nights in Jul 2023

8/10 Good

Mireya

Liked: Cleanliness, staff & service
Good but installations needs to be renovated
The costumer service was absolutely great. Their included breakfast is also very good as well as the views from some rooms. However, the gym area needs to be renovate as well as the internet and water service. We didn’t have internet and hot water for half of our stay and they didn’t anything to compensate the issues.
Stayed 2 nights in Jan 2022

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking garden. Could be a much better hotel
Not a wheelchair-friendly hotel. Some maintenance issues. Garden is the best feature. Excellent service. I had three perception that there could be more security
Beautiful swimming pool although not heated
Stayed 1 night in Nov 2021

8/10 Good

youxian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene vista al lago
El hotel está bonito y por suerte nos toco la habitación con vista al lago
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We liked the spacious room and the pool with a bar. The breakfast was generous. The rooms are not that refined overall.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Brian, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a Stay
In a very interesting region of Mexico this is an excellent, well kept hotel. Very clean, manicured grounds, good restaurant, good security, outstanding staff and a perfect location to large Lake Tequesquitengo. Well worth a stay. Brian Clark, San Diego
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
attending a wedding in Teques
This is a nice hotel. The service was great, the staff was helpful. We enjoyed the buffet fair style breakfast that was included. We attended a wedding, and the hotel was good place to get prepared for it and relax after it. It is in walk distance from restaurants with regular quality.
Stayed 3 nights in Dec 2018

2/10 Terrible

Dan, Mexico city

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has nothing to do with the stars that it says that it has, We arrived late that night after a wedding and the door wasn’t opening, because it’s seams to be damaged. The bed was very uncomfortable the same as the pillows and the linens with the worst quality. And all of the bedroom too old.
Stayed 1 night in Oct 2018

2/10 Terrible

Pamela, Mexico

Disliked: Staff & service
Terrible experience, the staff wasn't helpful at all
Stayed 1 night in Jul 2018

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Pool was dirty, room was dirty, no soap, no internet was having trouble getting wi-fi food was horrible. One of my guest got stomack sick my food was horrible. I order a sirloin but i don't know what it was taste very funny and the meat was very hard to chew. NOT GOOD
Stayed 1 night in Apr 2018

4/10 Poor

Fernando, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price it's overrated
The price that you pay its overrated, because the service, the food, the room, I espected more for what I pay.

4/10 Poor

Juan Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mal valué for money
Demasiado caro para lo que ofrece el valor por el dinero es muy muy bajo. Mal servicio, la gente está poco preparada, muy inflexible, la opción de destino incluida es una sola opción y la gente no te resuelve. La gente te dice que NO a todo, por casi 4,000 pesos por noche (200 usd) no tiene sentido….no regresaría.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet Friendly?
El hotel es muy bonito y cómodo y opino que es una excelente opción. Respecto al tema "Pet friendly", lo considero restrictivo, ya que solo pueden permanecer en la habitación, no puedes estar con ellos en áreas verdes, o cercanías a la piscina. Por eso considero que no es del todo Pet Friendly, ya que si llevas contigo a tu mascota, es porque es parte de tu familia, quieres estar con el disfrutando del espacio abierto, al lado tuyo. Tenemos la obligación como dueños de cuidar su aseo y controlar su comportamiento, si no estamos dispuestos a asumir esa responsabilidad, entonces es mejor que los dejemos en casa. En estas épocas es rara la familia que no tiene consigo un perro que no forme parte de la familia, por tal motivo sus políticas deben ser más abiertas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy recomendado.
Stayed 1 night in Jan 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Guillermo mauricio alan de rosenzweig de

Liked: Cleanliness, staff & service, amenities
Extraordinaria atención
Stayed 1 night in Dec 2023

4/10 Poor

Sofía Viridiana

Travelled with family
Liked: Cleanliness, staff & service
Falta una plancha de ropa en la habitación y si no por lo menos que no sean despotas cuando la solicitas, falta caja fuerte y en la habitación no servicio wifi y si se necesita por qué la recepción de teléfono es muy mala.
Stayed 1 night in Nov 2023

10/10 Excellent

Gina

Stayed 1 night in Nov 2023

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal fue muy amable y servicial. Lo único que no me gusto fue que el último día que estuve, muy temprano por la mañana nos despertaron con unos ruidos constantes de unos arreglos que estaban haciendo parecer ser en el techo y en alguno de los cuartos lo cual fue incómodo porque queríamos descansar hasta más tarde.
Stayed 3 nights in Nov 2023