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CDSHotels Terrasini - Città del Mare

4.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CDSHotels Terrasini - Città del Mare

Seasonal outdoor pool, pool umbrellas, pool loungers
Superior Quadruple Room, Sea View
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
Beach/ocean view

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
Strada Statale 113 Km 301.100, Terrasini, PA, 90049
  • Regional Museum of Palazzo D'Aumale
    11 min drive
  • La Praiola
    19 min drive
  • Magaggiari Beach
    20 min drive
  • Palermo (PMO-Punta Raisi)
    20 min drive

Room options

View all photos for Superior Triple Room, Sea View

Minibar, in-room safe, desk, free cots/infant beds

Superior Triple Room, Sea View

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Bidet
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Bidet
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room, Park View

Minibar, in-room safe, desk, free cots/infant beds

Comfort Triple Room, Park View

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Bidet
  • Park view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Camera Sestupla Comfort, vista parco

Camera Sestupla Comfort, vista parco

Camera Sestupla Comfort, vista parco

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Bidet
  • Park view
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds OR 1 Double Bed and 4 Single Beds

View all photos for Superior Quadruple Room, Sea View

Superior Quadruple Room, Sea View

Superior Quadruple Room, Sea View

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Bidet
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Quadruple Room, Park View

Comfort Quadruple Room, Park View

Comfort Quadruple Room, Park View

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Bidet
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Double Room, Park View

Comfort Double Room, Park View

Comfort Double Room, Park View

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Bidet
  • Park view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Resort La battigia Beach And Spa
On private beach
Pool
Breakfast included
Spa
4.3 out of 5, Excellent, (66)
The price is NZ$215
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Resort La battigia Beach And Spa

About the area

Terrasini

A family-friendly stay in Terrasini awaits you at CDSHotels Terrasini - Città del Mare. You'll be 4.9 km (3 mi) from El Pam Pam and 7.6 km (4.7 mi) from La Praiola. Highlights at this beach hotel include 4 restaurants, 4 bars/lounges and a full-service spa. .A relaxing visit to CDS Beauty & SPA can include hot stone massages, sports massages and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Ristorante Centrale, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the 10 outdoor tennis courts and free kids' club. Business amenities include 12 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 4-property class Terrasini hotel include Regional Museum of Palazzo D'Aumale and Fontana degli Otto Cannoli.

What's nearby

  • Regional Museum of Palazzo D'Aumale - 11 min drive - 7.8 km
  • Magaggiari Beach - 20 min drive - 8.3 km
  • Balestrate Beach - 20 min drive - 10.3 km
  • Spaggia Forgia - 20 min drive - 10.3 km
  • spiaggia Balestrate - 22 min drive - 17.9 km

Getting around

  • Trappeto Station - 11 min drive
  • Palermo (PMO-Punta Raisi) - 20 min drive

Restaurants

  • ‪Brugnano Café - ‬8 min drive
  • ‪Iclub - ‬12 min drive
  • ‪Carlo's Cafe - ‬11 min drive
  • ‪Scià Martin - ‬9 min drive
  • ‪P.r. Bar di Polizzi Pietro e c. SNC - ‬10 min drive

About this property

CDSHotels Terrasini - Città del Mare

Hotel with private beach and full-service spa
Some rates at CDSHotels Terrasini - Città del Mare are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private sandy beach, located just 4.5 kilometres away. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At CDSHotels Terrasini - Città del Mare, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as mini golf and volleyball.

A free manager's reception is offered daily. There are 4 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Terrasini hotel.

  • 803 guestrooms or units
  • 5 levels
  • 19 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 4 coffee shops
  • Conference rooms
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Bar by the pool
CDSHotels Terrasini - Città del Mare offers 803 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. 20-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

CDS Beauty & SPA has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 4 coffee shops/cafes
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Il Siciliano
  • L'Oasi
  • La Capannuccia
  • Ristorante Centrale

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Lifeguards on site
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar near toilet (140 centimetre high)
  • Hand-held showerhead
  • Lift (89 centimetre wide door)
  • Raised toilet seat
  • Roll-in shower (90 centimetre wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 19 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 20 October and 22 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 11 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Città Mare Resort Village Terrasini
Citta Del Mare Hotel Village Sicily, Italy - Terrasini
Città del Mare Hotel Village Terrasini
Citta Del Mare Terrasini
Città del Mare Village
Città del Mare Village Terrasini
Città Mare Hotel Village Terrasini
Città Mare Hotel Village
Città Mare Resort Village
Città Mare Village

Frequently asked questions

What is the cancellation policy at CDSHotels Terrasini - Città del Mare?

CDSHotels Terrasini - Città del Mare offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at CDSHotels Terrasini - Città del Mare?

Yep, CDSHotels Terrasini - Città del Mare has a free self car park.

Are there any beaches close to CDSHotels Terrasini - Città del Mare?

The closest beach to CDSHotels Terrasini - Città del Mare is Magaggiari Beach (6.8 km).

Is there a spa on site at CDSHotels Terrasini - Città del Mare?

Yep, CDS Beauty & SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does CDSHotels Terrasini - Città del Mare have a pool?

CDSHotels Terrasini - Città del Mare has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to October.

Does CDSHotels Terrasini - Città del Mare have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at CDSHotels Terrasini - Città del Mare?

CDSHotels Terrasini - Città del Mare features a full-service spa, 4 restaurants and 4 bars.

What makes CDSHotels Terrasini - Città del Mare a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at CDSHotels Terrasini - Città del Mare.

Is CDSHotels Terrasini - Città del Mare family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that CDSHotels Terrasini - Città del Mare is a hit with families.

Is there a free airport shuttle available at CDSHotels Terrasini - Città del Mare?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at CDSHotels Terrasini - Città del Mare?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at CDSHotels Terrasini - Città del Mare?

Check-in begins at 5:00 PM. Check-out time is 10:00 AM.

Are pets allowed at CDSHotels Terrasini - Città del Mare?

Dogs are welcome at CDSHotels Terrasini - Città del Mare, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

CDSHotels Terrasini - Città del Mare Reviews

Reviews

6.8
Rating 10 - Excellent. 48 out of 269 reviews" "
Rating 8 - Good. 92 out of 269 reviews" "
Rating 6 - Okay. 65 out of 269 reviews" "
Rating 4 - Poor. 36 out of 269 reviews" "
Rating 2 - Terrible. 28 out of 269 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tara

Stayed 12 nights in Jul 2024

2/10 Terrible

luigi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place sucks. No room service. When u call the front desk for something they don’t answer. We had a leak in the room and no one came I had to clean it up myself.
Stayed 10 nights in Jul 2024

6/10 Okay

Gorden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Yvette, Manvel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A lot of the amenities were closed (water slide, gift shop , atm). However, great views but the hotel is dated and nothing walking distance. The staff were really nice.
Stayed 1 night in Mar 2024

4/10 Poor

Farah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
toilet three times was fixed shower water wouldn't drain
Stayed 10 nights in Oct 2023

2/10 Terrible

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

4/10 Poor

Joel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property may have been 4* a couple of decades ago, but it is no longer. Sheets were dirty. Mold in the shower and bathroom grout. Mold on the balcony walls. Silverfish bugs. Terrible cleaning practices. Got food poisoning from buffet fish that was clearly not warm enough after taking a bite. The restaurants have ridiculous hours and the main eating areas are more like high school cafeterias than a 4* dining experience. Even the “specialty” restaurants (if you can get in with the stupid bloody website they use) have this cafeteria vibe. If you miss breakfast (which closes at like 9:30am) you’re screwed for food until lunch, because there is no other facility for food or snacks, unless you’re lucky enough to find a bar with some pretzels, which only happened once in our 5 days there. The drinks are handed out in ridiculously small single-use disposable plastic cups which are generating huge amounts of preventable waste, but to their credit the drinks are full-strength. But hey, we are encouraged by signs everywhere to “think green” by not taking too much food and reusing our towels!! The hypocrisy is unbelievable. The common areas and hallways around the rooms are dirty and haven’t seen a mop in years. The whole resort is dilapidated and in need of a major renovation, but the landscaping is pretty, and the view of the bay is incredible. Not enough to get us to come back though. I could go on but I’ve hit my character limit.
Stayed 5 nights in Aug 2023

2/10 Terrible

Angelo

Travelled with family
Disliked: Staff & service, amenities
I don’t know where to begin. If I could give zero stars I would. The only people who were friendly and looked like they wanted to work at the hotel were the women at check-in. The hotel was “all inclusive” so I guess if you don’t mind eating on a buffet line and in a school cafeteria then this hotel is good for you. The buffet didn’t even offer Italian food. The women who served the “all inclusive” drinks slammed them down at you the drink spilt out of the cup. Espresso was like mud. The resort is huge and on a steep hill so if you are handicap or get tired easily it is not for you. They also had these huge ants all over the property. Can you at least spray the property? The so called beds were horrendous. It was like sleeping on a piece of cardboard with prison sheets. Your entire body felt all the springs. Definitely not for adults who want an authentic Italian experience. Not close to the main town and the beach was not clean. The shuttle that took you to the beach was dirty and hot. I had to end my stay early even though I did not get my money back. Took it as a sunk cost and stayed at a better hotel in Castellammare del Golfo.
Stayed 3 nights in Jun 2023

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service
Great property, family friendly, Lots to do with kids. The rooms are a bit dated and not well maintained but the grounds are beautiful. Food was okay nothing to rave about the breakfast wasnt worth it. The bars, pools, slides, shops and all all were great.
Stayed 2 nights in Jun 2023

8/10 Good

Juri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is remote, with no easy way to get out anywhere except by making reservations for the tours. The access to the beach is from 9 am to 7 pm, and often it was closed earlier. The shuttle to the nearby sandy beach is also only until 6:30 pm. I wish it were possible to bet to the beach earlier, before breakfast, as well as later in the evening to see the sunset and water. The food was very good.
Stayed 6 nights in Jun 2023

8/10 Good

Rose Anne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For me i think you may divide the people in two times and people who leave food on the table have to pay for it i saw a lot of waste while a lot of people are dying with out food and the money you collect give it to them
Stayed 5 nights in Sep 2022

6/10 Okay

Roberto

Travelled with family
Liked: Room comfort
The atmosphere is amazing with a lot of activities all day long. Unfortunately the check- in was a huge disorganization. The food is good but you need to go early to find a table otherwise you end up without eating.Booking at special restaurants is a farce, site does not work also customer service does not exists.Also there should be a means of transportation for traveling from one side to another of the resort especially for elder people.
Stayed 3 nights in Sep 2022

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the water slides , the view of the sea and the bars with free drinks.
Stayed 4 nights in Sep 2021

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Nice trip to Scicly
I arrived late sunday evening and booking in was very easy and hassle free the room was very clean i was in block nina very close to reception some blocks away off reception and down a lot of steps but next day reception jammed from 11 am to 5pm with people checking in and same most days. the food was italain based varied with pork chicken turkey and plenty of different fish but food hall very packed at all meal times no socail distance but all wearing masks the only downfall is very few staff speak english and the amount of young children i did not realise it was basicly a huge kiddies club very loud but still enjoyed stay could do with adults area for a bit of calmness and qiite
Stayed 7 nights in Sep 2020

6/10 Okay

David, Oxfordshire

Liked: Cleanliness
Disliked: Property conditions & facilities
The Potential is Aesome, the Reality isn’t.
It would have been a sight to behold in its prime. It’s a shame that the hotel has become extremely dated and in some areas falling to pieces. We went in October so most of the facility’s weren’t even open anyway, we had professional swimmers in the main pool twice a day every day which ment access was limited and it was the only pool opened. We went exploring around the hotel which was depressing. As a whole our stay was alright but they didn’t have a double bed so we had to push two singles together and actually went out to buy proper bedding ourselves so that we felt comfortable. I think 3/5 is a generous rating as the hotel at most is 2Star establishment as there is no room service and when you go to the bar the bar tender takes 30min breaks at lunch times. The views made the stay acceptable. Won’t be back unless they have a refurbishment.
Stayed 6 nights in Oct 2018

4/10 Poor

Travel, united states

Disliked: Staff & service
Checking in took almost 2 hours. We then drove to our building but the gates are all closed blocking the roads so you have to find a spot and lug your stuff a good distance to your room. This truck was awful with 3 tired kids under the age of 5. The slides were cool but smaller than we expected they were also very far from our room and that took another really long walk- a shuttle system would be nice for the whole property (they only have one for the beach). The view was beautiful at this resort; however, their payment card system is a total scam. If you visit only pay cash and insist on change in cash. The food was expensive and not good. Best part of this place was the pool and view. If you plan on lugging your own food and drinks with you go for it.... otherwise I don’t recommend this property.
Stayed 1 night in Sep 2018

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two words: WATER SLIDE
THIS WATER SLIDE THOUGH!!! What more is there to say?! Just kidding... the hotel was awesome. Food was delicious and reasonably priced every meal is a buffet. The views are incredible. Friendly multilingual staff. The only complaint i have is there needs to be more employees at the front desk. There’s always a huge line of people and takes for ever to be helped. Otherwise a great overall stay!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bruno is the best
Excellent place and Bruno behind the desk is the best . Tell him Janice and joe from Ny and he will give you whatever you need
Stayed 1 night in Sep 2017

4/10 Poor

Giuseppa L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't it once that's enough!
Paid for the newer room with new air conditioner and the air conditioning didn't work, didn't have the air conditioning remote, safe didn't work and had a lot of ants.
Stayed 1 night in Jul 2017

4/10 Poor

Jakob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

8/10 Good

Vincent

Liked: Cleanliness, staff & service, room comfort
In general location was great, it is mostly a family place and tend to be very crowded. Service was not great at first but then a waiter from Boston changed our opinion and made the trip much more enjoyable.
Stayed 2 nights in Jun 2017

8/10 Good

Johann

Liked: Cleanliness, room comfort
resort is very nice
the resort is very nice it has a lot of places were to go all do they were closed like kids area and night life food was good but poor if it was of the maltese it would be the nicest resort in the hole europe but over all is a 3 star resort and is a good price for a small break near buy there are amazing plsces like san vito lo capo and mazara del valo
Stayed 3 nights in Jun 2017

10/10 Excellent

J, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception staff. Dining room a bit of a scramble over breakfast ..a few more staff to replenish and clear would help. Excellent dinners.Spacious parkland with purpose built blocks through out. Good for 'chilling' in the heat!. Certainly need a car to explore the island. Would come back for the rest and relaxation aspects.

2/10 Terrible

jojo, montreal

Disliked: Cleanliness, property conditions & facilities, room comfort
Great view and that's it!
Very old and run down. Mold in showers. Beds uncomfortable

2/10 Terrible

KC, Indiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad Hotel
When researching hotels in the Palermo area, my son saw the water slides and wanted to stay here. I read all of the bad reviews and thought, 'how bad can it be'? We only stayed one night, thank goodness. The hotel is probably the worst that I have ever stayed in. This is an enormous complex with many motel-like buildings with a sad 1980's feel. The exterior is in severe disrepair with broken steps, lights, and tired looking vegetation. We didn't see any groundskeepers other than one who was sweeping cigarette butts in the parking lot. The interior of our room was just as depressing. The size of the room was fine. However, the room has probably never been updated. There weren't any comforting ammenities and the air conditioning barely worked, pumping warm air. We tried to go to the main lobby in the evening to feel better but it was even hotter there! Alas, we retreated back to our room to sleep off the depression in our four, single, stiff beds. We woke the next morning for our kids to ride the water slides, which was the best part of our experience. There were only two attendants manning the slide area...one facing the entire 4-tier slide and one, on another level, facing the sea. Unfortunately, there was no way for the attendant facing the slide to properly control the dangerous behavior of some of the guests who didn't take into consideration the safety of others. Overall, the hotel feels like it is operating at the bare minimum and I cannot recommend it.