The Concourse Tours and Activities

This hotel was really convenient to Town Hall and Central stations, and the light rail on George St, as well as buses from QVB, so it was great for public transport. Staff were polite and very helpful and the rooms was very clean and well appointed.

I found it was very convenient and easy to drive where i needed to go

I chose this hotel for its central location. My major disapointment was the room. It was not what is shown on the web selection. yes it was compact room but it did not represent what i saw on room selection. We did speak to reception desk and questioned if there was a mistakes in the room we received. We pointed out that photos of room that we chose was nothing like it. Regretfully our complaint did not result in satisfactory conclusion. So I did feel cheated as false representation and advertising is just not right. On happier note the location proved terrific, staff was nice and welcoming, room was clean.

Front desk staff were very welcoming, a huge asset to the hotel. Bed was very comfortable, room was clean and tidy. Good to have USB points in the room for charging. A shame that towels aren't checked as one had a huge hole in it and there were not a standard amount of towels, hand towels and wash cloths. Air conditioning was a bit tricky but maintenance were prompt at fixing it.

Beautiful building in a great area