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Relaxia Lanzaplaya

3.0 star property
Eco-certified aparthotel with 2 outdoor pools and 24-hour front desk

Photo gallery for Relaxia Lanzaplaya

Breakfast, lunch and dinner served
2 outdoor pools
Lobby sitting area
Terrace/patio
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Pool
  • Laundry
  • Kitchen

Explore the area

Map
Calle México no 2, Puerto del Carmen, Tías, Lanzarote, 35510
  • Puerto del Carmen Beach
    ‪3 min walk‬
  • Gran Casino de Lanzarote
    ‪8 min walk‬
  • La Peñita
    ‪8 min walk‬
  • Arrecife (ACE-Lanzarote)
    ‪16 min drive‬

Room options

View all photos for Double Room (Extra Bed)

1 bedroom, minibar, desk, blackout curtains

Double Room (Extra Bed)

Highlights

Balcony or patio
Heating
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

1 bedroom, minibar, desk, blackout curtains

Double Room

Highlights

Balcony or patio
Heating
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

1 bedroom, minibar, desk, blackout curtains

Double Room Single Use

Highlights

Balcony or patio
Heating
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Studio
  • Sleeps 1
  • 2 Single Beds

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4.3 out of 5, Excellent, (201)
The price is NZ$314
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includes taxes & fees
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About the area

Tías

At Relaxia Lanzaplaya you'll be within just a 5-minute stroll of Puerto del Carmen Beach and within 20 minutes of Pocillos Beach. Highlights at this eco-friendly aparthotel include 2 outdoor swimming pools, and in-room kitchenettes and balconies. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a hairdryer, a phone and a desk. A kitchenette comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Free toiletries and a wardrobe or cupboard are also available. Limited housekeeping is available. .At the aparthotel's own lounge bar or poolside bar, you can enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of free parking nearby. .Within a 20-minute drive of this 3-property class Tías aparthotel, attractions include Playa de Matagorda and Timanfaya National Park.
View more Aparthotels in TíasOpens in a new window

What's nearby

  • Puerto del Carmen Beach - 3 min walk
  • Gran Casino de Lanzarote - 8 min walk
  • Pocillos Beach - 19 min walk
  • Playa Chica - 10 min drive
  • Playa de Matagorda - 14 min drive

Getting around

  • Arrecife (ACE-Lanzarote) - 9 min drive

Restaurants

  • ‪Ruta 66 - ‬5 min walk
  • ‪American Indian Cafe - ‬3 min walk
  • ‪The Galleon 2 - ‬6 min walk
  • ‪Cafe la Ola - ‬8 min walk
  • ‪Cantina Don Rafael - ‬7 min walk

About this property

Relaxia Lanzaplaya

Eco-certified aparthotel with 2 outdoor pools and 24-hour front desk
Some rates at Relaxia Lanzaplaya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Relaxia Lanzaplaya offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified Relaxia Lanzaplaya.

  • 168 guestrooms or units
  • 2 levels
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Relaxia Lanzaplaya offers 168 accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, German, Italian, Slovak, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 168 units
  • 2 floors
  • Banquet hall
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Property is also known as

Apartamentos Relaxia Lanzaplaya Apartment Tias
Apartamentos Relaxia Lanzaplaya Apartment
Apartamentos Relaxia Lanzaplaya Tias
Relaxia Lanzaplaya Apartment Tias
Relaxia Lanzaplaya Tias
Relaxia Lanzaplaya Tías
Relaxia Lanzaplaya Aparthotel
Relaxia Lanzaplaya Aparthotel Tías

Frequently asked questions

What is the cancellation policy at Relaxia Lanzaplaya?

Relaxia Lanzaplaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Relaxia Lanzaplaya?

Yep, Relaxia Lanzaplaya is a short 3-minute walk from Puerto del Carmen Beach. Fun beach activities include snorkelling and scuba diving.

Does Relaxia Lanzaplaya have a pool?

Relaxia Lanzaplaya has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What makes Relaxia Lanzaplaya a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Relaxia Lanzaplaya.

Is there a free airport shuttle available at Relaxia Lanzaplaya?

No, Relaxia Lanzaplaya does not offer an airport shuttle service.

Is there a bar or restaurant at Relaxia Lanzaplaya?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Relaxia Lanzaplaya?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Relaxia Lanzaplaya?

No, only service animals are allowed.

Relaxia Lanzaplaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 106 reviews
Rating 8 - Good. 38 out of 106 reviews
Rating 6 - Okay. 4 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

B

Stayed 6 nights in Mar 2024

10/10 Excellent

Dawn

Stayed 7 nights in May 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are very close to the strip. They are clean and modern.
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to bars and restaurants. The shower drainage was very poor and ended up with a soaking wet floor every time we showered
Stayed 4 nights in Mar 2020

8/10 Good

ElaineP, Denbigh

Liked: Cleanliness, amenities
I liked the apartment and I was lucky to have a decent view though I know others were a little disappointed with their views. I was on my own so the space was an added bonus and it was generous. Balcony, lounge, galley kitchen (with plenty of utensils), a good sized bathroom and a bedroom at the rear where it was quieter and darker. The dining room was clean, bright and the food choice was excellent for breakfast. I didn't eat there at lunch nor dinner time. The pool area was clean and well maintained. The receptionists need a little more in the way of customer service training as they are 'bland' and there is only one serving at any one time and it can become quite hectic there.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT LOCATION, CLOSE TO BEACH AND ALL AMENITIES. APARTMENT WAS SPACIOUS CLEAN AND COMFORTABLE.. FOOD WAS VERY GOOD AND WELL PRESENTED. THE POOL AREA IS IDEAL FOR SUNBATHING.
Stayed 14 nights in Jan 2020

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Tom, Nottingham, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxia Lanzaplaya was a very nice resort. The Location was very good and staff were very nice and helpful. The rooms were very clean. Food were delicious. The facilities were not as good as other very top resorts but with the price we paid it was definitely very good value for money and we were glad that we have made the right choice. Really pleased with our stay at this resort!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter break
Overall lovely holiday just 2 many steps up and down to appartment not good having to carry suitcases up and fown them
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed here as a young couple. Very central location in the new town - approx 1 minute walk onto strip and 4 minutes walk to main beach and only a 20 minute walk into the old town. Hotel very clean, apartment spacious and had cooking facilities & fridge. Free WiFi available and a safe at a small extra charge. Rooms cleaned daily with clean towels left most days (more could be obtained at reception). Breakfast had a wide selection of cooked and continental including freshly cooked omlettes, waffles and pancakes. Pool area quiet with lots of loungers always available including luxury type. On check out could leave baggage in a locked storage area and also use of a free courtesy room to change before leaving hotel. Free tea and coffee facilities also available in reception. Overall if I was visiting lanzarote again I would definitely choose Relaxia lanzaplaya.
Stayed 4 nights in Oct 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Hotel was lovely, our apartment was nice and quiet. Good location for accessing the beach, strip and busses/taxis. Good pool and lounge area. Not a big fan of the buffet, the breakfast was OK but the dinner wasn't very good, plenty of nice restaurants a short walk away. Receptionist was very helpful and friendly
Stayed 7 nights in Sep 2019

10/10 Excellent

Naomi, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff were really nice, room was so clean and the location is brilliant. Enjoyed our stay here alot. Only thing that was a bit frustrating was we requested a late check out online when booking. When we arrived we asked again and were told to ask the day before leaving. We did that and were told to ask the morning of the day we were leaving. We did that and had to wait for a call back, still they weren't sure. But we got it in the end but it would have been nice to know even the day before departure so you can plan your day and night knowing you don't have to leave early in the morning.
Stayed 9 nights in Aug 2019

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great food was alright but overall good visit and we will definitely be back
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Stafford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning excellent! Breakfast hall huge and a little univiting. One more coffee station would help service. More poolside style beds in other areas of property could work
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 10 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all round
This was the best complex I have every stayed in on the island of Lanzarote and i go twice a year my only negative is I never found it earlier . The staff the hotel it's self are 2nd to none. The food is amazing and the apartment it's self and location was fantastic. I would highly highly recommend relexia lanza playa to anyone and I can't wait to return
Stayed 5 nights in Jun 2019