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Pipa Lagoa Hotel

3.5 star property
Family-friendly hotel with 3 outdoor pools and free breakfast

Photo gallery for Pipa Lagoa Hotel

3 outdoor pools
Banquet hall
32-inch Smart TV with cable channels
View from room
Suíte Premium Praia do Madeiro

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast included
  • Housekeeping
The current price is NZ$152
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
Rodovia RN 003 trecho Tibau do Sul, Tibau do Sul, RN, 59178-000
  • Madeiro Beach
    ‪11 min drive‬
  • Dolphins Bay Beach
    ‪12 min drive‬
  • Pipa Beach
    ‪28 min drive‬

Room options

View all photos for Chalé Família Luxo Vista Piscina/Lagoa

Chalé Família Luxo Vista Piscina/Lagoa

Chalé Família Luxo Vista Piscina/Lagoa

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
2 bathrooms
Hairdryer
Separate bath and shower
  • Lagoon view
  • 103 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartamento Luxo Vista Piscina e Lagoa

View from room

Apartamento Luxo Vista Piscina e Lagoa

Highlights

Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • Lagoon view
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Bangalô Família

Terrace/patio

Bangalô Família

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
2 bathrooms
Microwave
  • 127 sq m
  • Sleeps 5
  • 2 Double Beds OR 4 Single Beds

View all photos for Suíte Super Luxo Família

Suíte Super Luxo Família

Suíte Super Luxo Família

Highlights

Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Minibar
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Suíte Premium Lagoa de Guaraíras

Suíte Premium Lagoa de Guaraíras

Suíte Premium Lagoa de Guaraíras

Highlights

Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Minibar
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Premium Praia do Madeiro

Suíte Premium Praia do Madeiro | Bathroom

Suíte Premium Praia do Madeiro

Highlights

Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Minibar
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalé Família Luxo Vista Piscina/Lagoa

Chalé Família Luxo Vista Piscina/Lagoa

Chalé Família Luxo Vista Piscina/Lagoa

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
2 bathrooms
  • Lagoon view
  • 103 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suíte Premium Praia do Amor

Suíte Premium Praia do Amor | Private spa tub

Suíte Premium Praia do Amor

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Premium Pipa Lagoa

Suite Premium Pipa Lagoa | Balcony

Suite Premium Pipa Lagoa

Highlights

Private pool
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 87 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Luxo Vista Jardim

In-room safe, blackout curtains, free WiFi, bed sheets

Apartamento Luxo Vista Jardim

Highlights

Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 49 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Chalé Família Luxo Vista Jardim

Chalé Família Luxo Vista Jardim

Chalé Família Luxo Vista Jardim

Highlights

Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Hairdryer
2 bathrooms
Microwave
  • 103 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Chalet Deluxe With Pool View

In-room safe, blackout curtains, free WiFi, bed sheets

Chalet Deluxe With Pool View

  • Sleeps 4
  • 4 Single Beds OR 2 Double Beds

View all photos for Suite Premium

In-room safe, blackout curtains, free WiFi, bed sheets

Suite Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Suite

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Chalet Deluxe With Garden View

In-room safe, blackout curtains, free WiFi, bed sheets

Chalet Deluxe With Garden View

  • Sleeps 4
  • 4 Single Beds OR 2 Double Beds

View all photos for Suite Superior

In-room safe, blackout curtains, free WiFi, bed sheets

Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Garden View

In-room safe, blackout curtains, free WiFi, bed sheets

Room Deluxe With Garden View

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Room Deluxe With Pool View

In-room safe, blackout curtains, free WiFi, bed sheets

Room Deluxe With Pool View

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Bungalow

In-room safe, blackout curtains, free WiFi, bed sheets

Bungalow

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite Master

In-room safe, blackout curtains, free WiFi, bed sheets

Suite Master

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Superior

In-room safe, blackout curtains, free WiFi, bed sheets

Suite Superior

  • Sleeps 2
  • 1 King Bed

Chalet Premium With Pool View

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Chalet Premium With Pool View

In-room safe, blackout curtains, free WiFi, bed sheets

Chalet Premium With Pool View

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Tibau do Sul

A family-friendly stay in Tibau do Sul awaits you at Pipa Lagoa Hotel. You'll be 5.5 km (3.4 mi) from Madeiro Beach and 6 km (3.7 mi) from Dolphins Bay Beach. Highlights at this hotel include 3 outdoor swimming pools, 2 poolside bars and a restaurant. .The restaurant, Lagoa Lounge Resto Bar, serves international cuisine and is open for breakfast, lunch and dinner. Poolside Bar is the hotel's own bar. Enjoy the gym and kids' swimming pool as well as access to a playground. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3.5-property class Tibau do Sul hotel include Pipa Ecological Sanctuary and Sibauma Beach.

What's nearby

  • Pipa Ecological Sanctuary - 7 min drive - 6.8 km
  • Madeiro Beach - 11 min drive - 5.6 km
  • Dolphins Bay Beach - 12 min drive - 6.1 km
  • Pipa Beach - 28 min drive - 8.9 km
  • Love Beach - 29 min drive - 10.2 km

Getting around

  • São José de Mipibu Station - 35 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 130 min drive

Restaurants

  • ‪Restaurante Cavalo de Fogo - ‬3 min drive
  • ‪Marinas Sunset Lounge - ‬2 min drive
  • ‪Ponta do Pirambu - ‬3 min drive
  • ‪Restaurante - ‬13 min walk
  • ‪Ponta do Pirambu Restaurante - ‬3 min drive

About this property

Pipa Lagoa Hotel

Family-friendly hotel with 3 outdoor pools and free breakfast
As a guest of Pipa Lagoa Hotel, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Pipa Lagoa Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 floor
  • 80 guestrooms or units
  • 2 bars by the pool
  • Built in 2009
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Pipa Lagoa Hotel offers 80 air-conditioned accommodations with a safe and a hairdryer. 32-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, Portuguese, Spanish

Similar properties

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  • Pool
  • Breakfast included
  • Spa
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4.8 out of 5, Exceptional, 143 reviews
The price is NZ$241
includes taxes & fees
5 May - 6 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lagoa Lounge Resto Bar
  • Poolside Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • Stereo
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 250 per person (one-way)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9 AM to 7:00 PM
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Girassóis Lagoa
Pipa Lagoa Resort Tibau do Sul
Girassóis Lagoa Resort Tibau do Sul
Girassois Lagoa Resort Tibau Do Sul, Brazil
Girassóis Lagoa Tibau do Sul
Lagoa Resort
Pipa Lagoa Tibau do Sul
Pipa Lagoa
Girassois Lagoa Resort Tibau Do Sul Brazil
Pipa Lagoa Hotel Tibau do Sul
Pipa Lagoa Resort Tibau Do Sul Brazil
Pipa Lagoa Resort
Girassóis Lagoa Resort
Pipa Lagoa Hotel Hotel
Pipa Lagoa Hotel Tibau do Sul
Pipa Lagoa Hotel Hotel Tibau do Sul

Frequently asked questions

What is the cancellation policy at Pipa Lagoa Hotel?

Pipa Lagoa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pipa Lagoa Hotel?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Pipa Lagoa Hotel on 30 Apr 2025 start from NZ$137.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pipa Lagoa Hotel?

Yep, Pipa Lagoa Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Pipa Lagoa Hotel?

Yep, Pipa Lagoa Hotel is a short 2-minute walk from Guarairas Beach.

Does Pipa Lagoa Hotel have a pool?

Pipa Lagoa Hotel has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars. The pool is open 9 AM to 7:00 PM.

Is Pipa Lagoa Hotel family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Pipa Lagoa Hotel is a hit with families.

Does Pipa Lagoa Hotel serve breakfast?

You bet, free buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Pipa Lagoa Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pipa Lagoa Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pipa Lagoa Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pipa Lagoa Hotel?

No, pets are not allowed.

Pipa Lagoa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 181 out of 341 reviews
Rating 8 - Good. 102 out of 341 reviews
Rating 6 - Okay. 33 out of 341 reviews
Rating 4 - Poor. 13 out of 341 reviews
Rating 2 - Terrible. 12 out of 341 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Audrey

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Clinton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2024

8/10 Good

Thales, Al Khobar

Stayed 2 nights in Jul 2023

2/10 Terrible

Eliane

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I went to this hotel because the website said they had spa and sauna. And I paid the price for these services. What a surprise when I got there, the spa and sauna were under construction but nothing was said on their website. They asked if I wanted to go to another hotel in the middle of a public holiday, of course I could not go to another hotel and had to stay there. They said I was wrong, that their website advised they were under construction. I opened the website in front of them and it did not say anything. They did not apologize. I went to the bedroom and had requested 2 twins beds and it was confirmed by email. When I opened the bedroom door, it had a queen bed. I decided to have lunch while they sorted the room out since the restaurant would be closing in 45 min. Later went to have a shower to relax but it was not working properly. Breakfast is from 7:30am to 10 am but you have to choose between 3 shifts in order to have your breakfast. If you choose to have your breakfast at 8:30am you cannot go earlier. I went there with the intention of relaxing for a few days and ended up being upset. It was a nightmare. Besides the astronomical prices at the hotel and Pipa. I do not recommend this hotel.
Stayed 4 nights in Sep 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Excellent
Stayed 1 night in Oct 2020

8/10 Good

Alvaro , Chile

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful view great location

Great view to the lagoon, nice pool and gardens. Is a must to have a car because is 6 km. From pipa beach. Rooms are spacious but additional beds aren't comfortable.

8/10 Good

Skar, usa

Liked: Cleanliness, property conditions & facilities

Could be better.

I stayed for 10 days during the world cup. The Hotel is Far, Far away from everything, if you are planning to travel to Brasil and want to stayed in this hotel, I suggest to rent a car otherwise you will be lock in your Hotel or will end up paying high for taxis. Most people that I met was complaining about the distance with Natal, the roads are narrow, and lots of bumps, confusing if you do not know the area. The place is nice, people friendly, breakfast lovely, pool wonderful, I do not recommend it for kids, it is more for couples. 15 minutes from Pipa Beach. TERRIBLE TRAFFIC IN NATAL. Remember if you rent a car they are shift cars no automatics. After all the place is nice, can be improved on the services but after all you can't have everything the way you want in another country. JUST ENJOY THE BEAUTY OF TIBAU!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest

Awesome place to rest and relax. Close to Playa Pipa where you can find many restaurants and bars

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great resort right on the beach.

great resort. the staff is extremely friendly and customer service focused. I highly recommend this resort.

10/10 Excellent

Salomon, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pipa

Excellent. Very clean. Beautiful views. Very close to pipa which is a fantastic little town and its beaches.

10/10 Excellent

Nancy, Chadds Ford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect as a base for our World Cup trip

We loved this resort, visiting the restaurant again and again even after we moved per previous plans to another one nearby. The outdoor restaurant overlooking the sea and the pool made an excellent setting for World Cup viewing in between our live games. Be aware that the road in to this resort is long and slow

10/10 Excellent

Araceli, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning. Stayed during World Cup

I am absolutely impressed by this resort. It's located about an hour away from a big city (Natal) in a beach town. Everyone is so friendly and nice and you can sightsee different beach towns nearby without too many tourists. You're mostly among locals. I fell in love with the area and the hassle free sightseeing I got. The resort itself is stunning beautiful with full amenities. We stayed 3 days in a one bedroom two story apartment that had a huge balcony a sofa bed, kitchenette and two full bathrooms. (Which came in handy since we were traveling with my dad) he pretty much had his own personal space and we had ours. We left for 1 night to go to another city and when we came back (i made two separate reservations for the same price) I was upgraded to a house in the same style located in the back of the resort. It was huge! And super elegant! With 2bedrooms and a huge dining room, living room and kitchen. My dad his own room ;) The resort was well kept and beautiful with lots of vegetation and high walls. I felt very safe. Breakfast was yummy. Bar and pool very fancy. And area for kids to play. Only downfall is wifi is only in common areas.

2/10 Terrible

Stay away from Hotel Girassois Lagoa, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deathly Ill - Still wouldn't refund my money...

Was in Brazil for the World cup. Spent 3-days in a Brazilian hospital getting IV's because I was deathly ill. I had to end my trip 10 days early to get back to the states to get medical care. Apparently this was not a good enough excuse. Hotel Girassois Lagoa Resort refused to not charge me for nights I had booked and could not make. Stay far away from this place.

10/10 Excellent

Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Thiago

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Filipe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Alan chaves

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Péssimo restaurante do hotel

Quarto grande e confortável. O hotel é espaçoso e piscina muito boa com muito espaço Kids . O ponto muito negativo é bar da piscina fechar muito cedo , piscina infantil apagar as luzes muito cedo e restaurante comida de custo benefício péssimo. Não recomendo comer lá.
Stayed 2 nights in Jan 2025

10/10 Excellent

JOSE ROBERTO

Stayed 4 nights in Jan 2025

2/10 Terrible

Vlademir

Completa insatisfação

Fiquei muito revoltado em ter que pagar 100,00 por uma toalha de piscina que minha esposa deixou na em cima da mesa (da piscina), e que esquecemos de pegar e devolver. Com certeza ela foi recolhida pelo staff do hotel e não extraviada. Por isso minha indignação, pois vi vários hóspedes passando pelo mesmo problema. O procedimento é tão estranho que os 100,00 tiveram que ser passado numa maquininha diferente da que foi pago todo o consumo do hotel. Muito esquisito!
Stayed 2 nights in Jan 2025

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito ruim e com preços exorbitantes

Hotel com serviço muito ruim, comida de pessima qualidade e tudo muito caro, com preços exorbitantes. Café da manhã muito fraco. Tinha uma aranha caranguejeira enorme dentro do meu quarto com minha bebê(tenho fotos). Um perigo!! O hotel é muito inflexível e cobra extra de tudo. Minha filha ficou doente 3 dias antes do meu check-in e solicitamos a isenção da multa de cancelamento, o que foi rejeitado pelo hotel. Achei muita falta de sensibilidade do hotel. Não sabem fidelizar o cliente. Fuja desse hotel pra não ter dor de cabeça. Tem outros muito melhores em pipa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amasis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

rhanda

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Muito a melhorar nos quartos

Gostei muito da estrutura do hotel num geral. Mas acho que deveriam ter quartos pra famílias maiores. A limpeza do meu quarto e qualidade dos travesseiros e cortinas deixou muito a desejar. Acordava com a claridade na minha cara pq o lugar tinham muitos vidros e os black outs caíam a toda hora do lugar. Acho que a parte esportiva tbm poderia melhorar. Eles tem espaço pra fazer uma quadra de beach tennis ou campinho pras crianças.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Decadente

Infraestrutura muito boa para crianças, mas o quartos precisam de uma remodelação e reforma urgentes. O banheiro estava com as cubas trincadas, paredes sujas, chuveiro gotejando, ausência de shampoo e condicionador, e por fim, a lixeira era amassada e enferrujada.
Stayed 2 nights in Jan 2025