Tibbett's Turn accommodation

We had a fantastic visit to Cayman Brac and Paradise Found beach home. During our stay Hurricane Raphael hit the island. Randall and Jeffrey were very helpful with getting us situated before and during the hurricane. We stayed at the house during the storm and the house held up great. The house was very clean and well maintained. The private beach was fantastic. We did not see a single person on the beach the whole week we were there. The pool is fantastic and a nice way to cool off on a warm day. The beach at the house is rocky so getting into the water during rough surf was not advised. We were able to snorkel from the beach house during a time with low surf which was nice. There are numerous snorkel areas with easy access to the water just a few miles down the street. The snorkeling on the island was very good. We ate dinner at most of the restaurants on the island and had very good food and service. We have traveled to numerous islands and Cayman Brac is now one of our favorites and we plan to return.

This villa is by far our favorite stay in the Brac. We felt a world away from our busy lives in the states, and from the easy bustle of the Brac. The home is beautiful and remote, and a lot of thought and intention went into making it a five star accommodation. When not exploring the peaceful island, we lazed around the pool or just gazed at the mesmerizing, ever changing sea a skyscape. This will be our annual home away from home!

After confirming availability & booking this place for 3 nights, I received a message from the host stating the property wasn't available but luckily, she had another room, located on the same property, that was bigger, more spacious and we would still have all the same amenities. She made it sound like we were getting an upgrade. We were horrified when we arrived. The luxury villa shown in the photos turned out to be a run-down, dilapidated cabin. The porch was falling apart, the paint was peeling, all the window screens were torn and the place was full of mosquitos. The dated kitchen had a boarded up door, behind which was a room filled with junk. A pet door flap was built into the wall next to it and animals were coming in & out. There was a strong smell of cat urine throughout the house. The bathroom lacked the luxury tile and ambient lighting that was described. Instead it was located in a wood panelled closet. The door didn't even close, there was no toiletries as promised. No A/C. No Wifi password. We left the property within an hour and promptly messaged to host to request a refund. She did not respond until the following day, then refused to refund my $985 USD as she claimed I did not notify her within the required 12 hr, which is a total lie and can be verified by the timestamps on the messages.