One Tijuana Otay

3.0 star property
Eco-certified hotel connected to a shopping centre in Tijuana with free breakfast

Photo gallery for One Tijuana Otay

Reception
Superior Room, 1 Queen Bed
Lobby
Interior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
The current price is NZ$180
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Alameda Otay
    ‪6 min walk‬
  • U.S. Consulate General Tijuana
    ‪14 min walk‬
  • San Ysidro Border Crossing
    ‪8 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

Superior Room, 2 Single Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Digital channels
In-room safe
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Digital channels
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Tijuana

You'll be connected to a shopping centre at One Tijuana Otay, and within just a 10-minute stroll of Autonomous University of Baja California and Caliente Casino. Highlights at this eco-friendly hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Mesa de Otay hotel include San Ysidro Border Crossing and U.S. Consulate General Tijuana.

What's nearby

  • Alameda Otay - 6 min walk - 0.6 km
  • U.S. Consulate General Tijuana - 14 min walk - 1.2 km
  • El Trompo Interactive Museum Tijuana - 6 min drive - 6.3 km
  • Estadio Caliente - 7 min drive - 6.7 km
  • San Ysidro Border Crossing - 8 min drive - 9.7 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

Eco-certified hotel connected to a shopping centre in Tijuana with free breakfast
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

What is the cancellation policy at One Tijuana Otay?

One Tijuana Otay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Tijuana Otay?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at One Tijuana Otay on 16 Mar 2025 start from NZ$179.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Tijuana Otay?

Yep, One Tijuana Otay has a self car park for MXN 100 per day.

Are there any beaches close to One Tijuana Otay?

The closest beach to One Tijuana Otay is Imperial Beach (17.3 km).

Does One Tijuana Otay serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at One Tijuana Otay?

No, One Tijuana Otay does not offer an airport shuttle service.

What time are check-in & check-out at One Tijuana Otay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Tijuana Otay?

No, pets and service animals are not allowed.

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1006 reviews
Rating 8 - Good. 210 out of 1006 reviews
Rating 6 - Okay. 100 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 63 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eliezer, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Dec 2024

2/10 Terrible

Azalea

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Discrimination to be served when the disabled is traveling with service animals. Disabled public, You are not welcome at this “One Hotel” with your support.
Stayed 1 night in Dec 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Staff is friendly and accommodating.
Stayed 1 night in Nov 2024

8/10 Good

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Stayed 1 night in Nov 2024

10/10 Excellent

Guadalupe, Chino Hills

Stayed 1 night in Sep 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great area , clean but to small
Stayed 1 night in Nov 2024

8/10 Good

Karina

Stayed 2 nights in Nov 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor Mata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Nov 2024

2/10 Terrible

Nataly

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was horrible smelt bad and hair in the shower
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice plaza with lots of activity and dining options for every taste!!!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Laura A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nomás, ojalá que tenga más espacio Para estacionarse uno
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very comfortable and perfectly placed condo. Breakfast was delicous
Stayed 1 night in Nov 2024

8/10 Good

Hector Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT EASY TO ARRIVE
great location, not easy to get into the comercial center
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Nov 2024

6/10 Okay

Lilian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just ok
Hotel was ok. Service not the best, validation for parking was always a problem till I check out. Not recommended if you’re a light sleeper, very loud music coming from a place in front of our room that runs until very late (3am and still going). New place, very clean. Bed a little on the hard side but we sleep ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Osvaldo

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great the days that i was there wirh my family and didnt need to leave the plaza cuz theres a lot of restaurants and places to shop at
Stayed 3 nights in Oct 2024

4/10 Poor

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities
The rooms are clean but very small, nothing larger than a Queen size bed, very uncomfortable bathroom, hallway carpet with ripples and no where close to park.would not stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

Jeanette, San Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like that the property is in the Alameda Otay Plaza which is safe and secure. All you need is within walking distance.
Stayed 1 night in Nov 2024