4/10 Poor
Leslie
7 Aug 2024
Disliked: Room comfort
Extremely loud traffic and music from 11a to 4a...
This area of Tijuana is like staying on the strip in Vegas - like on the actual street. The unit is directly above (one floor above street level) a very busy street that does not slow down until about 4a and then starts back up at about 11a when businesses open. Every business plays music out on the sidewalks, very loud motorcycles and cars with their music playing very loud is experienced in the apartment as if you were standing on the street. I had to leave and find another place to stay.
When I tried to process a refund for the end of my long trip, I gave a full day's notice that I would be leaving and the property manager said they could not help and kept sending me back to Hotels.com. Hotels.com said they reached out to the property and they denied a refund. I was disappointed at their unwillingness to help when I had 5 nights left on my reservation and their original cancellation policy was 24hrs notice. :( The bathroom also smells really bad - like sewage - and the shower is just as described in other reviews - even though the property manager told me it was fixed before I booked.
This might be a good option if you are just going to party and will be wasted when you come back to sleep. Despite the amenities, it is not conducive to managing or recovering from medical treatment.
Leslie
Stayed 12 nights in Jul 2024