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The Grosvenor

3.0 star property
Eco-certified hotel with casino and restaurant

Photo gallery for The Grosvenor

Front of property - evening/night
Casino
Suite
Executive Room, Non Smoking
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
The current price is NZ$138
includes taxes & fees
23 Apr - 24 Apr

Explore the area

Map
26 Cains Terrace, Timaru
  • South Canterbury Museum
    ‪6 min walk‬
  • Caroline Bay Beach
    ‪12 min walk‬
  • Timaru Public Hospital
    ‪18 min walk‬
  • Timaru (TIU-Richard Pearse)
    ‪16 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Single Room with 1 Single Bed)

Standard Room, Non Smoking (Single Room with 1 Single Bed)

Standard Room, Non Smoking (Single Room with 1 Single Bed)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking

Executive Room, Non Smoking

Highlights

Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
Desk chair
Iron/ironing board
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking

Superior Room, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 King Bed

Standard King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Timaru

At The Grosvenor, you'll be 0.9 km (0.6 mi) from Caroline Bay Beach and 6.3 km (3.9 mi) from DB Brewery. Highlights at this eco-friendly hotel include a casino, a restaurant and free self-parking. .The restaurant, TGB, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM. .Sights within a 10-minute walk of this 3-property class Timaru Central hotel include Te Ana Maori Rock Art Centre and South Canterbury Museum.

What's nearby

  • South Canterbury Museum - 6 min walk - 0.5 km
  • Trevor Griffiths Rose Garden - 11 min walk - 1.0 km
  • Caroline Bay Beach - 12 min walk - 1.0 km
  • Timaru Public Hospital - 18 min walk - 1.5 km
  • Ashbury Park - 3 min drive - 2.3 km

Getting around

  • Timaru Station - 3 min walk
  • Timaru (TIU-Richard Pearse) - 16 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪Kfc - ‬3 min drive
  • ‪Columbus Coffee - ‬8 min walk
  • ‪Coffee Culture Timaru - ‬6 min walk
  • ‪Arthur St Cafe - ‬6 min walk

About this property

The Grosvenor

Eco-certified hotel with casino and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. Event space at this hotel measures 1787 square feet (166 square metres) and includes conference space. The eco-certified The Grosvenor also features a casino, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Timaru hotel is smoke free.

  • 49 guestrooms or units
  • 1787 sq ft of conference space
  • 166 sq. m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grosvenor offers 49 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Timaru hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Front of property

Harbour View Motel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 93 reviews
The price is NZ$186
includes taxes & fees
10 Apr - 11 Apr
Harbour View Motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; NZD 13 to 24 for adults and NZD 13 to 24 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGB

Things to do

  • 18 slot machines
  • Billiards/pool table
  • Casino (2,422 square foot of space)
  • Gaming table

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,787 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Business centre
  • Casino
  • Dining venue
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

Frequently asked questions

What is the cancellation policy at The Grosvenor?

The Grosvenor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grosvenor?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at The Grosvenor on 23 Apr 2025 start from NZ$138.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grosvenor?

Yep, The Grosvenor has a free self car park.

Are there any beaches close to The Grosvenor?

Yep, The Grosvenor is a short 12-minute walk from Caroline Bay Beach.

Does The Grosvenor serve breakfast?

Yep, full breakfast is served weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at The Grosvenor?

No, The Grosvenor does not offer an airport shuttle service.

Is there a bar or restaurant at The Grosvenor?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Christmas Day and New Year's Day.

What time are check-in & check-out at The Grosvenor?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Grosvenor?

No, only service animals are allowed.

The Grosvenor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 781 reviews
Rating 8 - Good. 332 out of 781 reviews
Rating 6 - Okay. 152 out of 781 reviews
Rating 4 - Poor. 57 out of 781 reviews
Rating 2 - Terrible. 21 out of 781 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nowhere in shower to stand soap, shampoo etc.. The breakfast service was non existent. If the doors to the lift(old manual) didn’t get closed properly it didn’t work.
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay, quiet and the restaurant food is good Very clean and great new rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel tastefully renovated. Easy walking distance to shops, restaurants etc but we dined in and had a magnificent meal.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely (part) restored hotel in very convenient location. Very comfortable roomy room.
Stayed 1 night in Feb 2025

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a renovated upper level which we stayed in. Room was very spacious. Convenient location & easy free parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel room, charming view, friendly and helpful staff. We wished we were staying longer!
Stayed 1 night in Dec 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Quiet room with blackout curtains. Very impressed with meals at restaurant
Stayed 1 night in Dec 2024

8/10 Good

Dawn, Merrimac

Travelled with partner
Room was updated nice bright paint and decor. However, no trash receptacle in the bathroom. Bathroom sink was cool, but drained slow and would have been nicer to have a bigger counter than a large sink. Was a dirty towel hanging on hook when we checked in.
Stayed 1 night in Dec 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service
It was fine for a stop over, not sure I would want to spend more than a day or so there. rather dated in the bathroom, hallways and bedrooms.
Stayed 1 night in Dec 2024

8/10 Good

Frances

Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Can’t believe someone recommended this to me
Arrived just before midnight, late checkin system was as good. Room hadn’t been serviced. Eventually got an onsite guy who spent 15min looking for a clean room. Finally found a single bed rooom. Hotel is very “tired”
Stayed 1 night in Dec 2024

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosvenor Hotel Timaru Review
Nice spacious room, comfortable but feeling a bit dated, very close to the custom steakhouse to stroll down for the best steak in town so I’ll definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

sheik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the nice old antique lift that works perfect 👌
Stayed 1 night in Dec 2024

4/10 Poor

Martin

Travelled with partner
Disliked: Property conditions & facilities
Walls are very thin. On the Fri night we were woken by other guests coming home drunk and then could hear them snoring through the walls which kept my partner awake for hours
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
This hotel is very centrally located, which is handy if you come by coach. It is an older hotel that has been modernised.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Travelled with group
Liked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2024

2/10 Terrible

B

Business traveller
Liked: Staff & service, room comfort
Can't get an invoice for hotels.com
The hotel was great, but booked through hotel.com and being able to access them to get an invoice is near impossible
Stayed 1 night in Nov 2024

8/10 Good

Barbara-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old being do e up hotel
Stayed 1 night in Nov 2024

8/10 Good

Judi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grosvenor has a restaurant / pub onsite that serves Awesome dinners. I had the Roast Beef for dinner and battered banana with ice cream for dessert and they were both delicious! Also close to town which is handy.
Stayed 1 night in Nov 2024

8/10 Good

Lucinda

Business traveller
Liked: Staff & service, amenities
My room was lovely, comfortable and clean however I did hear a lot of noise from my neighbors.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff very helpful and were pleased with our clean room. Very comfy beds
Stayed 1 night in Nov 2024

4/10 Poor

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My friend and I booked 2 twin rooms. Pros: the room and bathroom were clean, the shower pressure was like a waterfall (so great), the staff was super friendly and helpful. There was a kettle and tea/coffee provisions (but no stir sticks or spoons to stir). My room smelled like cigarette smoke, and front desk staff moved me immediately with no hassle. Cons: the rooms were not at all as advertised. While I felt safe and the room was clean, it didn't provide a comfortable atmosphere. They felt like a half-way house for people leaving prison 😂 They were pretty dark with only one small window. The carpet was shag, a bit threadbare, and didn't seem clean (but I'm pretty sure they were, it's just the type of carpet). The decor was...weird. One single bed pushed against the wall of felted wallpaper. There wasn't enough room for a bedside table so the phone was on the floor. While technically there was a tv, there were only 4 stations (why even bother, then?). The walls were really thin - I could hear my neighbour, quite clearly, sneeze in the night and their alarm go off. The shower had a cheap plastic shower curtain that kept blowing onto me no matter how I positioned my body or the showerhead, so I just showered with the curtain open and the showerhead pointed towards the inner wall. I would not stay here again. I wish I could share photos so you could see the actual rooms we were given.
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities
She’s an old girl but comfortable rooms, nice staff and affordable rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated old hotel.
Stayed 1 night in Nov 2024