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City Express by Marriott Tepotzotlan

3.5 star property
Comfortable hotel near National Museum of the Viceroyalty

Choose dates to view prices

Photo gallery for City Express by Marriott Tepotzotlan

Front of property - evening/night
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily full breakfast
Lobby lounge
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlán, MEX, 54600
  • Popular LocationXochitla Ecological Park8 min walk
  • Popular LocationTemple of San Francisco Javier3 min drive
  • Popular LocationNational Museum of the Viceroyalty3 min drive
  • AirportMexico City (MEX-Mexico City Intl.)69 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Mansion Tepotzotlan
Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (92)
The price is NZ$183
for 1 night
includes taxes & fees
20 Jul - 21 Jul
Mansion Tepotzotlan

About the area

Tepotzotlán

At City Express by Marriott Tepotzotlan, you'll be 2.3 km (1.4 mi) from National Museum of the Viceroyalty and 15.5 km (9.6 mi) from Premium Outlet Punta Norte. Highlights at this hotel include a complimentary breakfast, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a free manager's reception, a conference centre and coffee/tea in a common area. There's also free RV/bus/truck parking, along with the convenience of an area shuttle. .With a stay at this 3.5-property class Tepotzotlán hotel, you'll be 24.8 km (15.4 mi) from Mundo E Shopping Center and 31.2 km (19.4 mi) from Arcos Del Sitio.

What's nearby

  • Xochitla Ecological Park - 8 min walk
  • Temple of San Francisco Javier - 3 min drive
  • National Museum of the Viceroyalty - 3 min drive
  • San Marcos Power Center - 5 min drive
  • Premium Outlet Punta Norte - 12 min drive

Getting around

  • Tultitlan Cuautitlan Station - 25 min drive
  • Benito Juarez International Airport (MEX) - 70 min drive

Restaurants

  • ‪Toks - ‬8 min walk
  • ‪Tacos "El Parrillero - ‬17 min walk
  • ‪Jardín Espíritu Santo - ‬20 min walk
  • ‪La Cochiñera - ‬2 min drive
  • ‪Burger King - ‬1 min walk

About this property

City Express by Marriott Tepotzotlan

Comfortable hotel near National Museum of the Viceroyalty
Public spaces have free WiFi. A business centre and 4 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A free area shuttle within 10 km is available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly City Express by Marriott Tepotzotlan. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tepotzotlán hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • Built in 2007
  • Full breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
City Express by Marriott Tepotzotlan offers 109 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Tepotzotlán hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Area shuttle
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 4 floors
  • Building
  • Built in 2007
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Tepotzotlan
City Hotel Tepotzotlan Express
City Express Tepotzotlan Hotel

Frequently asked questions

What is the cancellation policy at City Express by Marriott Tepotzotlan?

City Express by Marriott Tepotzotlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Express by Marriott Tepotzotlan?

As of 6 Jul 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Tepotzotlan on 13 Jul 2024 start from NZ$135.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Express by Marriott Tepotzotlan?

Yep, City Express by Marriott Tepotzotlan has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 4 spaces per unit).

Does City Express by Marriott Tepotzotlan serve breakfast?

You bet, free full brekkie is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at City Express by Marriott Tepotzotlan?

No, City Express by Marriott Tepotzotlan does not offer an airport shuttle service.

What time are check-in & check-out at City Express by Marriott Tepotzotlan?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at City Express by Marriott Tepotzotlan?

No, only service animals are allowed.

City Express by Marriott Tepotzotlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 560 reviews" "
Rating 8 - Good. 176 out of 560 reviews" "
Rating 6 - Okay. 75 out of 560 reviews" "
Rating 4 - Poor. 14 out of 560 reviews" "
Rating 2 - Terrible. 19 out of 560 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
La ubicación del hotel es excelente. Vivimos en el sur de la ciudad y quedar en Tepozotlan nos ayudamos evitar el trafico de la mañana. Tuvimos un problema con el agua. No habia nada de agua caliente para bañarse.
Stayed 1 night in Feb 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Blankets and sheets need updates. The breakfast was not that great. The price was good and the service was friendly and the hotel was clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable y limpio lugar
Stayed 11 nights in Jun 2023

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect thanks
Stayed 3 nights in Apr 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel, needs maintenance, rooms are very dark… decided to not even spend the night there…
Stayed 1 night in Apr 2023

10/10 Excellent

danny

Stayed 1 night in Jan 2023

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good, not great.
Slept well with the blackout rolling shades. Comfortable beds. The bathroom didn’t have an exhaust fan so leaving the door open was a must while showering. The shower curtain was too short which lead to a soaked floor every time I showered. I had to use 2 towels to soak up all the water after the shower. I had to get clean towels every day, something I absolute hate doing. Not a very eco friendly situation :( The staff was super friendly except for 2 ppl, tall young door guy and Zaira at the front desk. I had to visit the front desk about 4-5 times to reactivate my key. I had the displeasure of dealing with Zaira for this particular reason. She was extremely rude and told me the reason my key was no longer working was bc I had to pay my laundry bill. I asked her “ so what’s the excuse for having this issues 3-4 times prior to sending my my laundry out?” Needless to say, I had no response from her.
Stayed 10 nights in Aug 2022

10/10 Excellent

Ana Laura Amero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like any other hotel
Stayed 1 night in Aug 2022

8/10 Good

Francisco

Stayed 1 night in Aug 2022

10/10 Excellent

Iliana Abigail

Stayed 1 night in Jun 2022

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enogh restaurants or shopping malls around the area
Stayed 3 nights in Jun 2022

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in May 2022

10/10 Excellent

Celia

Stayed 1 night in May 2022

4/10 Poor

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The breakfast was excellent. Our problem was that the toilet was leaked all the way to the carpet. They did moved us to a different room. But on the other room when we arrived the light didn’t work but with a few clicks we manage to make it work. the shower knob was lose and fell and the sink drain was not working and we had to constantly pull the drain stopper. Because the hotel is near the toll gate and the main highway there’s a lot of noise from the semi trucks. The staff es friendly and they always help us. Around the hotel there’s nothing to eat except the nextdoor Burger King(BTW don’t try the Mexican version of vegan whopper) but for a $2.50 Uber drive you can be at the Tepoz down town and eat anything.
Stayed 2 nights in Apr 2022

10/10 Excellent

Edgar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hotel is good, I slept fine. Breakfast area was not clean.
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
A long walk to town
After a long bus ride I was a little disappointed that they would not let me check in at 1:30 until I told them that I was only 1 and a half hours early. Most other hotels have been able to accommodate my early arrival. I should have chosen a hotel closer to town as it was a long walk over the autopista.
Stayed 1 night in Mar 2022

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not close enough to the town that you can walk there unless you like walking a long distance in some harrowing traffic. The continental breakfast is decent but I wouldn't get your hopes up too high. The pastries are the best part. The parking lot is convenient for getting picked up and dropped off with a secure access gate. I just wish it was closer to the town itself.
Stayed 5 nights in Mar 2022

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest stop wonder!!
A little tricky to get to the hotel, but extremely friendly and easy to check in.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

armando

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación
Stayed 4 nights in Oct 2021

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Carlos Efren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción
Muy agradable estancia, con muy buena atención y muy amables. Las camas y almohadas están un poco duras.
Stayed 1 night in Jun 2021