Kimpton Shinjuku Tokyo, an IHG Hotel

5.0 star property
Art Deco Tokyo hotel in Shinjuku with a 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kimpton Shinjuku Tokyo, an IHG Hotel

Exterior
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
Banquet hall
Rooftop bar, al fresco dining, open daily

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is NZ$723
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
3 CHOME-4-7 NISHISHINJUKU, Tokyo, 160-0023
  • Tokyo Metropolitan Government Building
    3 min walk
  • Shinjuku Central Park
    4 min walk
  • Tokyo Opera City Concert Hall
    9 min walk
  • Tokyo (HND-Haneda)
    40 min drive

Room options

Room, 1 King Bed (Essential, High Floor, Walk-in Shower)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Essential, High Floor)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed (Essential, High Floor)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (High Floor Additional Living Area)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 King Bed (Essential, Walk-in Shower)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Essential, Walk-in Shower)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Designer toiletries
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Studio Suite, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Studio Suite, 2 Single Beds (Additional Living Area)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 54 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Studio Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Top Floor)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Room (Essential)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Designer toiletries
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 2 Single Beds (Essential)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed (Essential)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Tokyo

A luxury stay in Tokyo awaits you at Kimpton Shinjuku Tokyo, an IHG Hotel. Within a 30-minute stroll, you'll find Meiji Jingu Shrine and Shinjuku Gyoen National Garden. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, The Jones Cafe | Bar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. 86 is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy access to bike hire and yoga classes. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 5-property class Shinjuku hotel, you'll be 2.7 km (1.7 mi) from National Stadium and 3.6 km (2.2 mi) from Shibuya Crossing.

What's nearby

  • Tokyo Metropolitan Government Building - 3 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • National Stadium - 4 min drive
  • Meiji Jingu Shrine - 4 min drive
  • Shibuya Crossing - 5 min drive

Getting around

  • Tochomae Station - 8 min walk
  • Hatsudai Station - 11 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • ‪ニューヨーク グリル - ‬4 min walk
  • ‪太陽のトマト麺 - ‬2 min walk
  • ‪釣船茶屋ざうお - ‬2 min walk
  • ‪カフェ・ベローチェ 代々木三丁目店 - ‬2 min walk
  • ‪カプリチョーザ - ‬3 min walk

About this property

Kimpton Shinjuku Tokyo, an IHG Hotel

Art Deco Tokyo hotel in Shinjuku with a 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Kimpton Shinjuku Tokyo, an IHG Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 17 levels
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Kimpton Shinjuku Tokyo, an IHG Hotel offers 130 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Tokyo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,325 for adults and JPY 6,325 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 86
  • District
  • The Jones Cafe | Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6325 for adults and from JPY 6325 for children
  • Self-parking fee: JPY 4000 per day (in/out privileges)
  • Rollaway bed fee: JPY 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Shinjuku Tokyo
Kimpton Shinjuku Tokyo, An Ihg
Kimpton Shinjuku Tokyo, an IHG Hotel Hotel
Kimpton Shinjuku Tokyo, an IHG Hotel Tokyo
Kimpton Shinjuku Tokyo, an IHG Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Kimpton Shinjuku Tokyo, an IHG Hotel?

Kimpton Shinjuku Tokyo, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Shinjuku Tokyo, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Kimpton Shinjuku Tokyo, an IHG Hotel on 4 Dec 2024 start from NZ$722.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Shinjuku Tokyo, an IHG Hotel?

Yep, Kimpton Shinjuku Tokyo, an IHG Hotel has a self car park with in/out privileges for JPY 4000 per day. Onsite parking is limited.

Are there any beaches close to Kimpton Shinjuku Tokyo, an IHG Hotel?

The closest beach to Kimpton Shinjuku Tokyo, an IHG Hotel is Odaiba Beach Park (9.8 km).

What makes Kimpton Shinjuku Tokyo, an IHG Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Kimpton Shinjuku Tokyo, an IHG Hotel.

Does Kimpton Shinjuku Tokyo, an IHG Hotel serve breakfast?

Yep, full breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Kimpton Shinjuku Tokyo, an IHG Hotel?

No, Kimpton Shinjuku Tokyo, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Shinjuku Tokyo, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Shinjuku Tokyo, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Shinjuku Tokyo, an IHG Hotel?

Furry friends are welcome at Kimpton Shinjuku Tokyo, an IHG Hotel, with food and water bowls on offer.

Kimpton Shinjuku Tokyo, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 321 out of 393 reviews" "
Rating 8 - Good. 45 out of 393 reviews" "
Rating 6 - Okay. 18 out of 393 reviews" "
Rating 4 - Poor. 8 out of 393 reviews" "
Rating 2 - Terrible. 1 out of 393 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonita Elissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience!
Stayed 5 nights in Jul 2024

10/10 Excellent

Berge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and safe area, very quiet as well. The staff was amazing, exactly what you'd expect from a 5-star hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool
We had the most wonderful stay at Kimpton . All the staff were super friendly and helpful . The hotel has an evening social hour where the hotel manger , Maxim made everyone welcome. The breakfast was excellent . There is also complementary drinks and energy bars until 10 am on the first floor . The location is great - close enough to Shinjuku station but somehow perfectly away from all the traffic and excessive noise . We hope to come back to Kimpton!
Stayed 6 nights in Jul 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel even better employees
Great location (although first impressions were different). All the staff were super helpful especially Alessandro who went above and beyond to help us when the bullet train was out of service unexpectedly and we were not able to get to Kyoto.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sabrina

Stayed 2 nights in Jul 2024

10/10 Excellent

Mekki

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 1 night in Jul 2024

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Not ideal location but not terrible either.
Stayed 3 nights in Jul 2024

10/10 Excellent

Thien-Di

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mekki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura and Alex are top notch concierge
Stayed 5 nights in Jul 2024

10/10 Excellent

Thanit, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is sterilized! Never been in a cleaner room. Hotel was modern. Staff were friendly, helpful, knowledgeable and welcoming. The daily social hour was fun. I will stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robby, Guthrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a lively part of Tokyo. At a good distance from Shinjuku station but not too close that you are around the crowds and noise. The staff was helpful and kind. Rooms were comfortable. We appreciated the firmness of the pillows. The ambient light was better than some hotels that have too many small lights that hinders light sleepers. Great location if you want to visit the observation decks at the Tokyo Metropolitan Government Building. Really nice hotel. Splurge for the breakfast at the hotel. Food is wonderful and the staff delightful.
Stayed 4 nights in Jul 2024

8/10 Good

Nicholas

Stayed 3 nights in Jul 2024

10/10 Excellent

Algeni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Good service , clean and a very good area will return to this hotel again !
Stayed 1 night in Jul 2024

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in two hotels this trip, after the 1st hotel, I was regretting having to move to the Kimpton but it was the best move I could have made. The staff goes out of their way to accommodate date you. The hotel is close enough to the subway stations. There are tons of restaurants nearby. A Lawson’s & 7 eleven very close. Most of all if you don’t want to spend $120 on a cab to the airport or deal with the subway system, the airport limousine bus picks up at the Washington hotel which is about a 3 minute walk-BRILLIANT. It also drops off making the Kimpton best easiest hotel to get to without paying for a cab to and from the airport.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is good but the location is not. The room is not total soundproof. Can hear noises from vehicles.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorena, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four had a wonderful stay at this hotel. The staff was so friendly and helpful. Rooms were immaculate and dining options were great. This was a great introduction to Tokyo for us and the.close location to the Shinjuku station was perfect. We love the Kimpton brand and this hotel did not disappoint! Thank you for a lovely stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff provide excellent service and suggestions.
Stayed 3 nights in Jul 2024

10/10 Excellent

rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great!! Tremendous service for checking in and the restaurant has a chef that is a must do experience
Stayed 4 nights in Jun 2024

10/10 Excellent

Thais

Stayed 4 nights in Jul 2024

10/10 Excellent

MEHRDAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, modern, helpful staff!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Preeti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the stay except a small issue which was taken care of. We booked 2 rooms for 2 adults and 2 teenagers (16 and 14) and had paid extra for breakfasts. During check-in, staff told us breakfasts were only for adults and that we would have to pay for kids. I can understand if the rule applies if 1 room is booked for 2 adults and 2 kids. But if I have booked 2 rooms - it should not matter if it is 1 adult and 1 child in the room. I had a screenshot of my reservation that clearly said 'breakfast included' not stating that it was only for adults. The staff accepted that and all 4 of us were able to eat without having to pay an additional charge.
Stayed 4 nights in Jun 2024

8/10 Good

Kristina

Stayed 1 night in Jun 2024

10/10 Excellent

Peisheng

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024