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DoubleTree by Hilton Toluca

4.0 star property
Hotel with free parking, near Galerias Toluca

Photo gallery for DoubleTree by Hilton Toluca

Lobby
Exterior
Indoor pool
Lobby
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
The current price is NZ$181
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
Industria Minera 503, Toluca, MEX, 50010
  • Galerias Toluca
    ‪2 min drive‬
  • The Cosmovitral
    ‪4 min drive‬
  • San Jose de Toluca Cathedral
    ‪5 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Egyptian cotton bed sheets
Bidet
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Egyptian cotton bed sheets
Bidet
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Egyptian cotton bed sheets
Bidet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Egyptian cotton bed sheets
Bidet
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Egyptian cotton bed sheets
Bidet
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Egyptian cotton bed sheets
Bidet
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
Bidet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Radisson Hotel & Convention Center Toluca

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (483)
The price is NZ$94
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Radisson Hotel & Convention Center Toluca

About the area

Toluca

At DoubleTree by Hilton Toluca you'll be 2 km (1.2 mi) from Galerias Toluca and 3.8 km (2.4 mi) from The Cosmovitral. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Restaurante Patio, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 6240 square feet (580 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Toluca hotel include San Jose de Toluca Cathedral and Galerias Metepec Shopping Center.

What's nearby

  • Galerias Toluca - 2 min drive
  • The Cosmovitral - 4 min drive
  • Galerias Metepec Shopping Center - 6 min drive
  • Nemesio Díez Stadium - 7 min drive
  • Plaza Sendero Toluca - 8 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 23 min drive

Restaurants

  • ‪Barbacoa don beto - ‬3 min walk
  • ‪SUSHI KOBE Oficial - ‬7 min walk
  • ‪Barbacoa Don Primo - ‬7 min walk
  • ‪Taquitos de Transito - ‬7 min walk
  • ‪The Italian Coffee Company - ‬11 min walk

About this property

DoubleTree by Hilton Toluca

Hotel with free parking, near Galerias Toluca
DoubleTree by Hilton Toluca offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 6240 square feet (580 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Toluca also features multilingual staff, concierge services, and a fireplace in the lobby. You'll have access to the indoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Toluca hotel.

  • 1 building
  • 145 guestrooms or units
  • 9 levels
  • 6240 sq ft of conference space
  • 580 sq. m of conference space
  • Built in 2005
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Toluca offers 145 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets. Televisions come with premium cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Toluca hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Secured valet parking on site (USD 6 per stay)
  • Wheelchair-accessible van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 13 to 13 for adults and USD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cantina La Reforma Uno
  • Restaurante Patio

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (6,240 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 63
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from February 16 2025 to February 17 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 16 February to 17 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Toluca

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13 to 13 for adults and USD 13 to 13 for children
  • Valet parking fee: USD 6 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 63 (subject to availability)
  • Cots (infant beds) are available for an additional fee
  • Facilities fee: USD 10.46 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Campanario Toluca
Hotel Campanario Toluca
DoubleTree Hilton Toluca Hotel
DoubleTree Hilton Toluca
DoubleTree by Hilton Toluca Hotel
DoubleTree by Hilton Toluca Toluca
DoubleTree by Hilton Toluca Hotel Toluca

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Toluca?

DoubleTree by Hilton Toluca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Toluca?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Toluca on 1 Mar 2025 start from NZ$181.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Toluca?

Yep, DoubleTree by Hilton Toluca has a free self car park. Additionally there is secured valet parking for USD 6 per stay.

Does DoubleTree by Hilton Toluca have a pool?

DoubleTree by Hilton Toluca has an indoor pool. The swimming pool will be unavailable from February 16 2025 to February 17 2025 (dates subject to change).

Is DoubleTree by Hilton Toluca family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Toluca is a hit with families.

Does DoubleTree by Hilton Toluca serve breakfast?

You bet, buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Toluca?

No, DoubleTree by Hilton Toluca does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Toluca?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton Toluca?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Are pets allowed at DoubleTree by Hilton Toluca?

No, pets and service animals are not allowed.

DoubleTree by Hilton Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 322 reviews
Rating 8 - Good. 75 out of 322 reviews
Rating 6 - Okay. 29 out of 322 reviews
Rating 4 - Poor. 14 out of 322 reviews
Rating 2 - Terrible. 20 out of 322 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Elia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front staff was rude
Stayed 1 night in Nov 2024

6/10 Okay

Felipe

Travelled with group
Liked: Staff & service
The inside of the property is in good condition but the outside is terrible. I stayed there because I was going to an event nearby. I was not satisfied overall with this hotel!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Araceli M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Pole, Long Beach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & neat in the inside!
Stayed 3 nights in Aug 2024

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
m
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela, BEDFORD

Dark and gloomy nothing like the pictures
Stayed 2 nights in Jul 2024

8/10 Good

maria, Chula Vista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toluca is not very safe
Stayed 2 nights in May 2024

10/10 Excellent

esbeide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

esbeide

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the address is wrong I had to pay a taxi to take me to the hotel besides that we loved the stay here
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Super Clean, Well kept. Will be rebooking in the future!
Stayed 1 night in Jan 2024

6/10 Okay

Majid

Business traveller
We stayed just one night. I had much more expecation. The room was old and less comfortable. The service and checking was not comfortable and friendly. Breakfast was fine.
Stayed 1 night in Dec 2023

2/10 Terrible

Dominique

Business traveller
Liked: Property conditions & facilities
They put me in a terrible room because I booked on Expedia. I asked for change and they took one hour to proceed. Also I had to shorten my stay due a customer request. I had originallly a 3 nights reservation and they refuse to reimburse me for one night . I will never return in that place. The service at the Lobby is terrible . In two days I was there I asked to meet a manager and they never showed up .
Stayed 3 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice hotel..unfortunately in an industrial area away from much of anything. Misleading as to airpot transfer, they do not provide one to mexico city airpot as a matter of fact not even to the localvairport as their transport seems to aways be in the shop...rooms are very clean and nice beds, no in room refrigerator , very bland...on ascale of 1 to ten i would rate it a 6. Food was good not great always served luke warm had to send back every time. Bar was beautiful but didnt have many selections....i would not return mostly due to location....
Stayed 3 nights in May 2023

8/10 Good

IRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we made the reservation with Expedia it said the breakfast was included and once we were there it wasn't.
Stayed 3 nights in Apr 2023

6/10 Okay

Armando

Stayed 1 night in Apr 2023

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Los espacios son muy amplios e iluminados. La habitación es cómoda. El hotel es bonito. La alberca a pesar de que se suponía que era climatizada, estaba muy fría, imposible entrar. Llamamos a recepción, fueron a ajustarla pero esperamos mas de una hora y nunca se calentó. me gustaría que hubiese minibar en la habitación, o al menos un refrigerador.
Stayed 1 night in Apr 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Nick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant for both breakfast and dinner was fantastic. Best steaks we have had in a while.

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the structure of the building. Also the waiters at the buffet. Didn't like that I was not explained correctly with the hours of the buffet.

6/10 Okay

Marcial

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi habitación no estuvo lista cuando llegue..3 horas después...el hotel está limpio..no había secadora de pelo...experiencia regular ..

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2022

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very friendly personnel, quiet
Stayed 1 night in Aug 2022

10/10 Excellent

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022