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Hotel Innes by HappyCulture

4.0 star property
Baroque hotel with 24-hour front desk and bar/lounge

Photo gallery for Hotel Innes by HappyCulture

Reception
Reception
Front of property
In-room safe, desk, blackout curtains, soundproofing
Marina

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping
The current price is NZ$167
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000
  • Basilica of Saint-Sernin
    ‪8 min walk‬
  • Place du Capitole
    ‪9 min walk‬
  • Capitole de Toulouse
    ‪10 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪21 min drive‬

Room options

View all photos for Classic Twin Room

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

In-room safe, desk, blackout curtains, soundproofing

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, soundproofing

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Toulouse

Hotel Innes by HappyCulture puts you in the heart of Toulouse, within just a 10-minute stroll of Rue d'Alsace-Lorraine and Garonne. Highlights at this Baroque hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Toulouse City-Centre hotel, attractions include Cité de l'Espace and Airbus.

What's nearby

  • Basilica of Saint-Sernin - 8 min walk - 0.7 km
  • Place Wilson - 8 min walk - 0.7 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Capitole de Toulouse - 10 min walk - 0.8 km
  • Zenith de Toulouse - 7 min drive - 5.0 km

Getting around

  • Jeanne d'Arc Metro Station - 3 min walk
  • Toulouse Matabiau Station - 8 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Le Sukhothai - ‬1 min walk
  • ‪O Chicken Cheese - ‬4 min walk
  • ‪Kebab Cafe - ‬5 min walk
  • ‪Les Frères Chapelier - ‬4 min walk
  • ‪Kai Wok - ‬5 min walk

About this property

Hotel Innes by HappyCulture

Baroque hotel with 24-hour front desk and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Innes by HappyCulture. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Baroque Toulouse hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 7 levels
  • Built in 1986
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
Hotel Innes by HappyCulture offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$227
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15 per night)
  • Secured parking on site (EUR 10 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Secured self-parking fee: EUR 10 per night
  • Nearby parking fee: EUR 15 per night (262 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse

Frequently asked questions

What is the cancellation policy at Hotel Innes by HappyCulture?

Hotel Innes by HappyCulture offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Innes by HappyCulture?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Innes by HappyCulture on 27 Apr 2025 start from NZ$153.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Innes by HappyCulture?

Yep, Hotel Innes by HappyCulture has a secured self car park for EUR 10 per night. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Hotel Innes by HappyCulture?

The closest beach to Hotel Innes by HappyCulture is Toulouse Plage (9.6 km).

Does Hotel Innes by HappyCulture serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Innes by HappyCulture?

No, Hotel Innes by HappyCulture does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Innes by HappyCulture?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Innes by HappyCulture Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 404 reviews
Rating 8 - Good. 142 out of 404 reviews
Rating 6 - Okay. 31 out of 404 reviews
Rating 4 - Poor. 6 out of 404 reviews
Rating 2 - Terrible. 1 out of 404 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Toulouse
Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Stayed 1 night in Jan 2025

6/10 Okay

Hugo

Liked: Cleanliness, staff & service
Nice hotel, friendly staff. Breakfast buffet rather basic. Not the nicest neighbourhood in town, but walking distance to train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
A very convenient location for accessing the amazing La Citè and also the city centre areas like la Bastide. Lovely view of the castle easy access to local restaurants of a mixed quality. Very compact room but well laid out for functionality. Spotlessly clean and very comfortable beds. The spiral staircase may be an issue for some travelers however.
Stayed 4 nights in Oct 2024

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wee hotel
Friendly hotel, lovely helpful staff. Very central and close to all amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Laurenço (not sure of spelling) was at the front desk on arrival and was very accommodating. He was able to hold our luggage until check in and check out in order to allow us to sightsee. The breakfast provided was nice and adequate. The nicely appointed room met our needs. The location was within walking distance to stores and restaurants.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 nights in Tolouse - great staff - breakfast uninspirig but fairly typical for a french hotel. walkable and in good condition - would choose again
Stayed 3 nights in Sep 2024

10/10 Excellent

Sofia I R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great except for the uncomfortable pillows.
Stayed 1 night in Aug 2024

8/10 Good

Debby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugby away days
Toulouse is an annual trip for us to watch the rugby. Have stayed at many hotels over the years and this is one of the good ones. On a quiet street but very close to the centre & only a 5 min walk to shops bars and restaurants. It's clean and comfortable and good value for money. We booked room only so can't comment on food options
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay in the heart of the city with parking. The only issue we had was that we were assigned to a room on the 7th floor but the elevator only went up to the 6th. We had to carry our bags up a narrow, steep staircase.
Stayed 1 night in Jun 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, in a quiet area
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Reche, Ypsilanti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are updated, spacious (for a European city), and clean. The bed was comfortable and there were no issues.
Stayed 5 nights in Apr 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
Stayed 2 nights in Apr 2024

8/10 Good

grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Nice hotel situated in the city centre, walking distance to and from the airport bus which takes 15 / 20 min to and from the airport. Lots of bars, shops and restaurants around. Staff were friendly, room was clean and comfortable. Breakfast was very good! Hotel provided unlimited bottled water, coffee and tea amenities in the reception. In general we had a lovely stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in an excellent location, close walkable distance to the heart of everything. Safe gated parking area. As others have mentioned, the rooms are on the small side, but it was clean and comfortable and the free coffee and water in the lobby is a lovely touch. Breakfast was tasty. Would recommend this hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Maria, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Dec 2023