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Mama Shelter Toulouse

4.0 star property
Hotel with bars, a quick walk to Place du Capitole

Photo gallery for Mama Shelter Toulouse

Restaurant
2 bars/lounges
Gift shop
Outdoor dining
Gift shop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • Laundry
The current price is NZ$190
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000
  • Place Wilson
    ‪3 min walk‬
  • Victor Hugo Market
    ‪4 min walk‬
  • Garonne
    ‪5 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Medium Mama)

In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed (Medium Mama)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Queen Bed (Large Mama)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Plaza Hotel Capitole Toulouse

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is NZ$185
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Plaza Hotel Capitole Toulouse

About the area

Toulouse

Mama Shelter Toulouse puts you in the heart of Toulouse, within just a 10-minute stroll of Place du Capitole and Saint Etienne Cathedrale. Highlights at this hotel include 2 bars/lounges, a restaurant and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include multilingual staff, luggage storage and a front desk safe. Each morning buffet breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 4-property class Toulouse City-Centre hotel include Museum of the Augustins and Basilica of Saint-Sernin.

What's nearby

  • Capitole de Toulouse - 7 min walk
  • Place du Capitole - 7 min walk
  • Saint Etienne Cathedrale - 8 min walk
  • Basilica of Saint-Sernin - 11 min walk
  • Cité de l'Espace - 8 min drive

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪Les Américains - ‬2 min walk
  • ‪La Grand' Pizzeria - ‬1 min walk
  • ‪Mama Restaurant Toulouse - ‬1 min walk
  • ‪Purple - ‬1 min walk
  • ‪The Frog & Rosbif - ‬2 min walk

About this property

Mama Shelter Toulouse

Hotel with bars, a quick walk to Place du Capitole
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Mama Shelter Toulouse.

This 4-star Toulouse hotel is smoke free.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
Mama Shelter Toulouse offers 120 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 5 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
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Toulouse Mama Shelter Toulouse Hotel
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Hotel Mama Shelter Toulouse
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Mama Shelter Hotel
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Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
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Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

What is the cancellation policy at Mama Shelter Toulouse?

Mama Shelter Toulouse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mama Shelter Toulouse?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on 2 Mar 2025 start from NZ$177.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mama Shelter Toulouse?

The closest beach to Mama Shelter Toulouse is Toulouse Plage (9.5 km).

Does Mama Shelter Toulouse serve breakfast?

Yeah, buffet brekkie is available daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Mama Shelter Toulouse?

No, Mama Shelter Toulouse does not offer an airport shuttle service.

Is there a bar or restaurant at Mama Shelter Toulouse?

Yep, you can grab a meal at Mama Shelter Toulouse's onsite restaurant.

What time are check-in & check-out at Mama Shelter Toulouse?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mama Shelter Toulouse?

Furry friends are welcome at Mama Shelter Toulouse, with food and water bowls on offer. Just so you know, there's a limit of 5 pets.

Mama Shelter Toulouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 429 reviews
Rating 8 - Good. 78 out of 429 reviews
Rating 6 - Okay. 32 out of 429 reviews
Rating 4 - Poor. 10 out of 429 reviews
Rating 2 - Terrible. 4 out of 429 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Stayed 1 night in Oct 2024

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Toulouse
Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
Stayed 3 nights in Oct 2024

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thaitung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Brigitte

Liked: Cleanliness
Just about average
It’s terrible that they charge you 50 euros per night for room even though I paid bill already .., it did go back into account in departure. But they should take money before just t as me card details . I e we not use them again
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No amenities available - bad for travel
There si no shampoo. or any other 4* quality amenities. The excuse was that they are trying to be more ecological - but that would be solved by bottles fixed to the wall to reduce one use plastics. It was a stress to arrive from NYC and have nothing in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay in a long time
Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. I always use it when I am in Toulouse.
Stayed 8 nights in Oct 2023

10/10 Excellent

Mary, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided.
Stayed 2 nights in Oct 2023

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
Stayed 1 night in Oct 2023

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Bianca

Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Cool place to stay. Lovely breakfast spread and cool rooftop bar. We stayed in the XL room which I recommend. Staff was lovely and very helpful. Ask for a quiet room. I think the lower rooms may be a bit noisy as it's on a main street close to clubs.
Stayed 2 nights in Sep 2023

8/10 Good

Sinead

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, food and drinks a bit pricey though. Overall, great place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ofelia, CULVER CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Philip, Hillsboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unusual, funky, and fun hotel. The staff were all super friendly and helpful, the rooms were sufficiently big (although somewhat weird!), and you couldn't ask for a better location if you're exploring the historic center of town. I'd happily stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023