6/10 Okay
Peter, Near Lingfield
23 Nov 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Grounds and breakfast are fabulous. Bed was very comfortable, shower was good and room was very warm.
I was booked into the Paddocks annex. When I checked in the staff member said it was a minute's walk. It was over 5 minutes of brisk walking in severe gales and rain, with inadequate signage. The room was not soundproofed and one could hear every word of neighbours' conversations. Only 2 hangers were in the wardrobe. The room lighting was bizarre. One ceiling light that could only be operated with the switch by the door. 5 side and standard lamps each of which was plugged into a different socket and had to be individually turned on or off at the socket or on the light itself. There was no means to control the room lighting from the bed. Goodies like crisps, chocs and water were left in the room with no indication whether they were free or if they incur a charge if you use them.
No USB socket for charging your phone and the wi-fi didn't work - presumably too far from the main hotel.
Maybe staying in the main building would be ok, but the annex experience was poor.
Peter
Stayed 1 night in Nov 2024