Ratings based on 973 Verified Reviews
Real reviews from guests who’ve stayed
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 30 Jun. 2024 on Hotels
Comment from Hotel Management
2 Jul. 2024 by Kristin , Hotel Management
Hi,thank you for staying with us. I can see that your stay wasnt to you full satisfaction . What did you miss and what can we do better?Please get back to us with your feedback in order to make our service and product even better.Now I wish you a nice day and most welcome back!Best regardsKristin
by A verified traveller
Posted 18 Jun. 2024 on Ebookers
Booked a big bed was given a single bed so not the best nights sleep
by A verified traveller from Los Gatos
Posted 18 Aug. 2023 on Expedia
The rooms were poorly cleaned, and needed maintenance, part of the interior in the room was hanging loose off the walls, a board intended to protect a heater from being touched by children. No on-site parking. Parking in a parking garage across the street is expensive and seemed too small to fit the large mini bus we were driving. I had to walk 4 blocks to park at a aquatic center, parking there was cheap. Beautiful surroundings and a pretty town. I’m breakfast was ok, Lack of separate bread toppings for Gluten Free Bread is likely to cause cross contamination from other customers.
Comment from Hotel Management
31 Aug. 2023 by Kristin , Hotel Management
Hi Jens-Peter,thank yo for your feedback.I am sorry to hear that your experience of the room wasnt to your fully satisfaction and I have asked our houseman to have a look at the issues you explain. Also we have to be more attendant separating gluten free items from the rest of the breakfast.I hope you found a place to park your car even though you had to search some blocks away.I now wish you a nice rest of the week and most welcome back!Best regardsKristin
by A verified traveller
Posted 31 Jul. 2023 on Expedia
Comment from Hotel Management
15 Aug. 2023 by Malin , Hotel Management
Hi Sharon, Thank you for your review! We are glad you enjoyed your stay with us! Welcome back! Best regards, Malin
by A verified traveller
Posted 23 May 2023 on Expedia
Great experience and good value for money. Nice view of Göta älv from window. Felt refreshing and clean with good facilities: breakfast options, swimming pool, gym & sauna, only fault was no kettle in bedroom, however after speaking to staff I found out that could have been accommodated. Staff were friendly and approachable. I highly recommend and would definitely revisit.
by A verified traveller
Posted 26 Mar. 2023 on Expedia
A great and convient place to stay in Trollhättan. The staff were very helpful , pleasant and friendly.
Comment from Hotel Management
28 Mar. 2023 by Kristin, Hotel Management
Hi Susan,thank you so much for getting back to us with your review.We are happy to hear that you had a nice stay .Hope to see you again - most welcome back!Best regardsKristin
by A verified traveller
Posted 21 Feb. 2023 on Hotels
Its ok just they have to work on the parking issues
Comment from Hotel Management
22 Feb. 2023 by Kristin , Hotel Management
Hi Zico,thank you for getting back to us with your feedback.We are glad to hear that you had a good stay with us.Regarding the parking situation we are working on getting an agreement with the owner of the parking house across the street. In the meantime we recommend the parking lots in the streets in the neighborhood. We hope to see you again, most welcome back !Best regardsKristin
by A verified traveller from Glastonbury
Posted 10 Aug. 2022 on Expedia
Nice hotel in the middle of Trollhättan.
Comment from Hotel Management
25 Aug. 2022 by Kristin , Hotel Management
Dear Hans,we are so glad to hear that you enjoyed your stay - thank you for letting us know!We hope you will be back soon - most welcome next time in Trollhättan!Best regardsKristin
by A verified traveller
Posted 5 Aug. 2022 on Hotels
by A verified traveller
Posted 4 Mar. 2022 on Hotels
Comment from Hotel Management
14 Mar. 2022 by Samuel, Hotel Management
Hejsan Laura,
Tack så mycket för er feedback, kul att ni trivdes hos oss på Scandic Swania! Ni är hjärtligen varmt välkomna tillbaka!
Med vänliga hälsningar,
Samuel
Scandic Swania