My wife and I stayed in this place as part of a long cross-country drive and this was the worst stay of the entire trip.
The staff of this place - without exception - makes no eye contact, does not greet guests or says hello, and answers all questions monosyllabically. This is true for concierge, room service people, and managers. I entered the elevator with the hotel manager - a woman holding a clip board and barking commands into a walkie-talkie, who was going from floor to floor, knocking on room doors for whatever reason. She did not acknowledge me with a good morning, made no attempt to smile, and barely uttered "what number" to press the elevator button. When we called the front desk to ask for a late checkout, the person who answered unapologetically retorted "Eleven-thirty" without a hint of courtesy (regular check-out is at 11). I was sitting in a lobby with my wife, having a quiet conversation, when the staff got in a group nearby and started having a heated discussion between themselves, completely drowning us out by loud yelling. It felt like we were in a bad movie made to illustrate what a "motel from hell" would look like. It looked like someone threw up in an elevator so the whole evening it was going up and down with a Wet Floor sign next to an unseemly puddle but no one cared to clean it up. It was gone in the morning. Other than that, the place was relatively clean. The room was alright if you care for a wall that is all mirror.
