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Be Tulum Beach & Spa Resort

4.5 star property
Beachfront, with full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Be Tulum Beach & Spa Resort

Exterior
Suite (Jungle)
Outdoor pool, pool loungers
Suite (Aire) | Terrace/patio
On the beach, white sand, sun-loungers, beach towels

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    2 min drive
  • Playa Akun
    20 min drive
  • Tulum Intl. Airport (TQO)
    65 min drive

Room options

View all photos for Suite (Ocean)

Suite (Ocean) | Private pool

Suite (Ocean)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 66.1 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Jungle)

Premier Suite (Jungle)

Premier Suite (Jungle)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 110.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arena)

Suite (Arena)

Suite (Arena)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 49.6 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Jungle)

Suite (Jungle)

Suite (Jungle)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Aire)

Suite (Aire)

Suite (Aire)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 89.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra)

Suite (Tierra)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 56.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beachfront

Suite, Beachfront

Suite, Beachfront

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach
Nomade Tulum
Pool
Breakfast included
Spa
Parking included
4.4 out of 5, Excellent, (570)
The price is NZ$1,074
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Nomade Tulum

About the area

Tulum

A luxury stay in Tulum awaits you at Be Tulum Beach & Spa Resort. Within steps you'll find Tulum Beach and Sian Ka'an Biosphere Reserve within a 15-minute stroll. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Yaan Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The seafood restaurant, Maresias, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning free cooked-to-order breakfast is offered between 7:30 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4.5-property class Zona Hotelera hotel, attractions include Tulum National Park and Gran Cenote.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 2 min drive - 1.9 km
  • SFER IK - 6 min drive - 5.2 km
  • Tulum Mayan Ruins - 17 min drive - 12.1 km
  • Playa Paraiso - 24 min drive - 8.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Be Tulum Beach & Spa Resort

Beachfront, with full-service spa
Be Tulum Beach & Spa Resort offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury Be Tulum Beach & Spa Resort. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Tulum hotel is smoke free.

  • 64 guestrooms or units
  • 3 levels
  • 14 buildings
  • 3 dining venues
  • Built in 2009
  • Cooked-to-order breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Be Tulum Beach & Spa Resort offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower, dressing gowns and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Yaan Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fuegos- Beach Grill
  • Maresias
  • Ocumare

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Be Tulum Beach & Spa Resort

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 600 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Frequently asked questions

What is the cancellation policy at Be Tulum Beach & Spa Resort?

Be Tulum Beach & Spa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Be Tulum Beach & Spa Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Be Tulum Beach & Spa Resort on 1 Dec 2024 start from NZ$672.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Be Tulum Beach & Spa Resort?

Yep, Be Tulum Beach & Spa Resort has a free self car park. Onsite parking is limited.

Are there any beaches close to Be Tulum Beach & Spa Resort?

Yep, Be Tulum Beach & Spa Resort is a short 1-minute walk from Tulum Beach. Fun beach activities include snorkelling.

Is there a spa on site at Be Tulum Beach & Spa Resort?

Yep, Yaan Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Be Tulum Beach & Spa Resort have a pool?

Be Tulum Beach & Spa Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Be Tulum Beach & Spa Resort?

Be Tulum Beach & Spa Resort features a full-service spa, an outdoor pool and 3 restaurants.

What makes Be Tulum Beach & Spa Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Be Tulum Beach & Spa Resort.

Does Be Tulum Beach & Spa Resort serve breakfast?

Yep, free cooked-to-order breakfast is on offer daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Be Tulum Beach & Spa Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Be Tulum Beach & Spa Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Be Tulum Beach & Spa Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Be Tulum Beach & Spa Resort?

No, pets and service animals are not allowed.

Be Tulum Beach & Spa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 394 reviews" "
Rating 8 - Good. 56 out of 394 reviews" "
Rating 6 - Okay. 22 out of 394 reviews" "
Rating 4 - Poor. 9 out of 394 reviews" "
Rating 2 - Terrible. 17 out of 394 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Joaquin

Travelled with partner
Disliked: Staff & service, amenities
Overrated overpriced. No service culture whatsoever. This hotel operates as if they are doing you a favor for allowing you to stay there. Don’t recommend wouldn’t come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nyshifah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mario

Travelled with group
Liked: Staff & service
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

rahul

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer Flores

Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come back yearly and it’s always a great experience. Concierge is the best, all the staff is great
Stayed 5 nights in Jun 2024

2/10 Terrible

Kenneth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No recognition of status. Advertised Expedia discount not honored. Room without proper running water for showers. No hot water for most of trip. Non-chalant staff. Unique property but service and infrastructure issues overshadowed everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

didiana, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property, delicious food, and amazing staff!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
Stayed 4 nights in Jul 2024

2/10 Terrible

Julian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. We paid for a luxury and exclusive experience. When we arrived, the staff received us very disrespectfully. Then, the room we paid for was not available and they gave a room that was under the price we paid for. Then, because of a natural disaster, the told us we had to leave with no compensation. The way they handled the logistics and care of their guests was unacceptable. They disrespected us and did not look out for our safety.
Stayed 4 nights in Jul 2024

4/10 Poor

Yezidel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Services weren’t the best, I would not be returning to BeTulum
Stayed 4 nights in Jul 2024

6/10 Okay

Olta

Stayed 3 nights in Jun 2024

10/10 Excellent

Hande

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BE Tulum was on my list for a long time. It was all I have expected. Only things that were missing: Iron - Iron board No kettle or coffee machine. This was a big missing part. Also slippers can be given as floor is all natural. I think this could have been complimentary.
Stayed 3 nights in Jun 2024

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Very clean. Great beach access. Nice rooms
Stayed 4 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Yana

Stayed 2 nights in May 2024

10/10 Excellent

Lyndsy Evenden

Travelled with group
Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now. Concierge service was great (ours was July and she took care of everything). Food was great too, and the atmosphere magical. Highly recommend!
Stayed 6 nights in Apr 2024

4/10 Poor

Emanuela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
— housekeeping is terrible — communication with front desk is terrible — concierge is terrible — staff is cordial but given the above they do what they can with the little they are given — no room service — everything is a rip off considering the level
Stayed 4 nights in Apr 2024

8/10 Good

Dattaprasad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok, no upgrade
Stayed 4 nights in Apr 2024

8/10 Good

Doron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna, Potomac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Friendly Clean Amazing architecture
Stayed 5 nights in Mar 2024

6/10 Okay

Mirco

Stayed 4 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024