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Encantada Tulum

4.0 star property
On a private sand beach, near Tulum Beach

Photo gallery for Encantada Tulum

Private beach, sun-loungers, beach umbrellas, beach towels
Point of interest
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Point of interest
Partial Ocean View

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • On private beach
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Spa
The current price is NZ$1,361
includes taxes & fees
11 Mar - 12 Mar

Explore the area

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Akun
    ‪20 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Beach Front Lower

Beach Front Lower

Beach Front Lower

Highlights

Furnished balcony
Air conditioning
Fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Upper

Premium bedding, down duvets, in-room safe, free WiFi

Beach Front Upper

Highlights

Furnished balcony
Air conditioning
Fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View

Premium bedding, down duvets, in-room safe, free WiFi

Garden View

Highlights

Furnished balcony
Air conditioning
Fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View

Premium bedding, down duvets, in-room safe, free WiFi

Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 70 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Be Tulum Beach & Spa Resort

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (409)
The price is NZ$1,934
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Be Tulum Beach & Spa Resort

About the area

Tulum

At Encantada Tulum you'll be within just a 5-minute stroll of Tulum Beach and within 15 minutes of Sian Ka'an Biosphere Reserve. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Encantada Restaurant, serves Regional cuisine and is open for breakfast and lunch. Enjoy access to free bike hire and yoga classes. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free continental breakfast is available daily between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class Zona Hotelera resort include SFER IK and Tulum National Park.
View more Resorts in TulumOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 2 min drive
  • Tulum National Park - 7 min drive
  • Tulum Mayan Ruins - 17 min drive
  • Playa Paraiso - 24 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Encantada Tulum

On a private sand beach, near Tulum Beach
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This beach resort also offers a garden and a terrace. Free self parking is available.

This 4-star Tulum resort is smoke free.

  • 8 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Continental breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Water dispenser
Encantada Tulum offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Encantada Restaurant
  • NÜ Tulum

Things to do

  • Free bicycle rentals
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Encantada Tulum

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

What is the cancellation policy at Encantada Tulum?

Encantada Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Encantada Tulum?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Encantada Tulum on 11 Mar 2025 start from NZ$1,308.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Encantada Tulum?

Yep, Encantada Tulum has a free self car park.

Are there any beaches close to Encantada Tulum?

Yep, Encantada Tulum is a short 1-minute walk from Tulum Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Encantada Tulum?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

What luxury perks are available at Encantada Tulum?

Encantada Tulum features a private beach, 2 restaurants and 2 bars.

What makes Encantada Tulum a romantic place to stay?

Ocean-view dining and a private beach, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Encantada Tulum.

Does Encantada Tulum serve breakfast?

Yeah, free continental brekkie is available daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Encantada Tulum?

No, Encantada Tulum does not offer an airport shuttle service.

Is there a bar or restaurant at Encantada Tulum?

Yep, you can grab a meal at Encantada Tulum's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Encantada Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Encantada Tulum?

No, pets and service animals are not allowed.

Encantada Tulum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 112 out of 122 reviews
Rating 8 - Good. 8 out of 122 reviews
Rating 6 - Okay. 0 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were exceptional
Stayed 14 nights in Nov 2024

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on the ocean
This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
Stayed 8 nights in Oct 2024

2/10 Terrible

Dawa Dolma

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Stayed 3 nights in Sep 2024

10/10 Excellent

Seema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful service from all the staff definitely recommend this property!
Stayed 4 nights in Aug 2024

10/10 Excellent

kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

BRYNN

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Elissa

Stayed 4 nights in Mar 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Stayed 5 nights in Nov 2023

10/10 Excellent

madalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Oct 2023

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Oct 2023

8/10 Good

Gharzai

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and Quiet
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and grounds. Perfect for couples to spend quality time.
Stayed 4 nights in Jul 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Deidra

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Stayed 5 nights in Jul 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Stayed 4 nights in Jul 2023

10/10 Excellent

Derek W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 3 nights in May 2023

2/10 Terrible

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
I chose this place for a honeymoon as it promised a peaceful stay no TVs, etc. It was the WORST experience ever! Ruined my honeymoon, nonstop, loud music, and from sunrise till sunset, construction work next-door to the room you could hear saws drills, or hammering the entire day long. It should be noted on their website. This is going on so that people can choose whether or not to stay there had I known this I would’ve not had my honeymoon here, and cried myself to sleep three nights in a row. I would love to come and stay at the facility again assuming the construction is done, but because it was never relayed to us this is going on it RUINED our honeymoon. We have videos showing just how close the workers are, and how loud they are, and due to the fact, there was no TVs in the room because it was supposed to be a peaceful stay. We couldn’t even turn on the TV to drown out the noise. We went back-and-forth with the property about making it right in our opinion as they were deceptive by not sharing the construction nuisance next-door. bottom line is so far in my opinion they only care about the dollar because they have not tried to make it right with us. Thus I will leave my review so no other couples have to endure this nightmare. If and when they decide to make it right with us, I will gladly take my review down, but it should be noted for future guests that there was construction happening there. They had it in their power to inform the customer, but they chose not to
Stayed 3 nights in Mar 2023

10/10 Excellent

ERIK

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
Stayed 5 nights in Mar 2023