Hotelito Azul

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotelito Azul

On the beach, white sand, free beach cabanas, sun-loungers
Aerial view
Ocean View Suite
Food and drink
Interior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    19 min walk
  • SFER IK
    2 min drive
  • Tulum, Quintana Roo (TUY)
    21 min drive

Room options

Ocean Front Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Oceanfront Villa

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Ceiling fan
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Grand Villa, Private Pool, Mezzanine

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Ocean View Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 Bedroom, Terrace

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Garden View Villa

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Ceiling fan
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Oceanview Villa

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Tulum

A luxury stay in Tulum awaits you at Hotelito Azul. You'll be steps from Tulum Beach and 4.4 km (2.7 mi) from Sian Ka'an Biosphere Reserve. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .A pampering day can include deep-tissue massages, hot stone massages and mani/pedis. The restaurant, Olivia, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and gym. Business amenities include limo/town car service and coworking space. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 8:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free parking nearby, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Zona Hotelera hotel, attractions include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 19 min walk
  • SFER IK - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive

Restaurants

  • ‪Chambao - ‬10 min walk
  • ‪Taboo Beach Club - ‬10 min walk
  • ‪Ziggys Beach Club - ‬14 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬17 min walk
  • ‪Mia Restaurant & Beach Club - ‬15 min walk

About this property

Hotelito Azul

Luxury hotel on the beach, with 2 outdoor swimming pools
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotelito Azul and enjoy amenities such as a fitness centre.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a rooftop terrace and a garden. You'll have access to the indoor pool and outdoor pool at a partner property.

This 5-star Tulum hotel is smoke free.

  • 35 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Nightclub
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
Hotelito Azul offers 35 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and complimentary bottles of water. In-room massages, hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Free cot
  • In-room babysitting
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No lift

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 107.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 107.0 per day
  • Service fee: 7.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotelito Azul?

Hotelito Azul offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotelito Azul?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotelito Azul on 1 Dec 2024 start from NZ$383.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotelito Azul?

Yep, Hotelito Azul is a short 1-minute walk from Tulum Beach. Fun beach activities include yoga, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Hotelito Azul?

There's no onsite spa, but this property does offer services like Thai massages.

Does Hotelito Azul have a pool?

Hotelito Azul has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at Hotelito Azul?

Hotelito Azul features 2 poolside bars, 2 outdoor pools and a nightclub. All guestrooms come with memory foam beds and premium bedding.

What makes Hotelito Azul a romantic place to stay?

Beachfront dining and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotelito Azul.

Is Hotelito Azul family-friendly?

You bet! With amenities such as 2 outdoor pools and a picnic area, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotelito Azul is a hit with families.

Does Hotelito Azul serve breakfast?

You bet, cooked-to-order brekkie is on offer daily between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hotelito Azul?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotelito Azul?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotelito Azul?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotelito Azul?

Cats and dogs are welcome at Hotelito Azul, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotelito Azul Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 534 reviews" "
Rating 8 - Good. 84 out of 534 reviews" "
Rating 6 - Okay. 41 out of 534 reviews" "
Rating 4 - Poor. 32 out of 534 reviews" "
Rating 2 - Terrible. 40 out of 534 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Stayed 4 nights in Aug 2024

2/10 Terrible

Edith Deyanira

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**DO NOT STAY IN THIS HOTEL** My partner and I went to Tulum for our 2nd anniversary, but our trip was disappointing. Despite being from Mexico, I was shocked by how underdeveloped Tulum is given the high prices. We booked through Expedia and, due to the hotel’s high transportation fees (6k and 8k MXN round trip, around $300/$400 USD), we decided to rent a car. At the hotel, we had to leave a $400 USD deposit—unlike any other hotel I've stayed at. We also had to sign a form for a $50 charge per lost beach towel, considering their poor condition, felt like extortion. Our room had several issues: the window didn't close properly, letting in wind and rain, and the AC barely worked, making the room hot and sticky. We had a terrible night's sleep. When I requested an iron and ironing board, they provided a small, dirty board and an old iron. Dinner was overpriced at $150 USD for two, including $25 for two juices. The food was mediocre. Complimentary coffee, which my husband found gross, was left outside our door in an old-looking basket. Due to the poor hotel experience and bad weather, we decided to leave early. The front desk refused a refund, even with the storm worsening. The staff showed no concern for guest safety. Expedia contacted the hotel on our behalf, but they still refused. In total, we spent $4k, with $2k on the hotel alone, I strongly advise against staying at this hotel. Our experience was terrible, and it’s disheartening to see such exploitation of tourists.

8/10 Good

Mariangel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotelito Azul is a ok hotel, expensive for the facilities. The staff is the best.
Stayed 3 nights in May 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite!

6/10 Okay

Rebecca

Travelled with family
Gym cannot be open until 8 am and that is very late When we have tours and family waiting for us
Stayed 2 nights in Jun 2024

2/10 Terrible

Kristen

Travelled with partner
If you’re considering Hotelio Azul, do yourself a favor and look elsewhere. To start off the check-in experience was an absolute disaster not to mention our room was not ready by the promised time. No worries, we opted to relax by the pool until we could check-in. We ordered two margaritas to only find out we were charged over $40 (USD) per margarita, coincidentally they only wanted to accept cash. It didn’t end here, on our final night in Tulum we opted to end the night early and planned to take a dip in the above-ground hot tub on the rooftop (side note, it closes the second the clock strikes 10 pm). Surprise-surprise, the heater was broken in the hot tub. The rooftop bar staff asked if they could make it up to us by offering us a beer, we accepted and then presented with a check for $16 (USD) for two Modelo’s. We asked if they could charge it to our room since we had no cash or cards in our possession which they refused. They literally followed me down to our room to collect payment for two beers that were originally offered to us free of charge. This place is criminal, if you think I’m joking, Google, “owner of Hotelito Azul Tulum”. I could continue detailing out our terrible experience but it’s more of the same. Do yourself a favor and spend your time and money anywhere else but here. Thankfully, we had only booked three nights at Hotelio Azul and for the rest of our vacation, we stayed at Casa Malca and had an absolutely amazing experience.
Stayed 3 nights in May 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This a very cute hotel especially if you stay in one of the beachfront bungalows. I don't think that I would have enjoyed my stay had I selected one the alternate room options. The staff was super kind and helpful. The food at Aguava was delicious. We didn't discover that the food at Olivia was topnotch until our last day. We judged this restaurant by the coffee delivered to our room each morning. Big mistake, the coffee at Olivia is so good. We left each morning to go find coffee because we thought the restaurant had the same coffee. Transportation around the island was a bit inconvenient for us. I think in a few years when sidewalks are installed it will be a lot better for pedestrians.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jonathan, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view villa had a spectacular view of the ocean. Even with the beach just steps away, we rarely felt the need to leave our comfy balcony because of the view. It's better than the pictures show. Staff was good and responsive, but wifi/internet was poor and didn't really work except in one small corner of the room. But because of the location, it was nice to "unplug" for the weekend. The food was expensive, but above average quality (even compared to other 5 star spots in Tulum), and every meal we had for breakfast/lunch/dinner was good. Griselda from housekeeping was amazing and friendly and brought us new towel animals every day!
Stayed 4 nights in May 2024

2/10 Terrible

Satbir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience.. It’s not worth the money you spend there.
Stayed 4 nights in May 2024

10/10 Excellent

Ashadeep

Stayed 5 nights in May 2024

10/10 Excellent

Leonel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and relaxing hotel. Great service at the beach, rooftop bar and front desk. Very accommodating.
Lobby
Pavers heading to all of the hotels rooms
 Beach
Partial ocean view villa
Stayed 3 nights in May 2024

2/10 Terrible

Manuel, reedley

Disliked: Staff & service
Stayed 4 nights in May 2024

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the plus side, I loved the fact the property was on the beach; there are jacuzzis and pools by the bar; and a good restaurant. On the minus side, the breakfast didn’t have any vegan options and the main guy serving the food there was extremely unfriendly.
Stayed 7 nights in Apr 2024

2/10 Terrible

andres felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Justin

Stayed 3 nights in Apr 2024

2/10 Terrible

Laura

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable estancia. Sin duda volveríamos. El staff super servicial, mención especial a Samantha, Abigail, Griselda y Hugo quiénes hicieron nuestra estadía muy agradable con sus recomendaciónes y disponibilidad.
Stayed 4 nights in Apr 2024

8/10 Good

Mahmoud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, will definitely come back, my only concern is the food prices, its extremely high, also Breakfast not even included for that high price of room/day.
Stayed 3 nights in Apr 2024

10/10 Excellent

betty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, roos food, a/c, front desk, would absolutely stay again. Most beautiful beach!
Stayed 4 nights in Apr 2024

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were friendly, helpful and attentive. We had great drinks at the rooftop with Juan as the bar tender and Bernardo always suggesting options. We complained about some noise from the hotel next to us and they change our room . Everything was really good
Stayed 5 nights in Apr 2024

6/10 Okay

Robin

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

6/10 Okay

Philippe, NEW YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but disappointing experience : staff is very nice (cleaning woman was so friendly), bedrooms are spacious, eco friendly environment. However our room was literally sharing a wall with the restaurant where the music was so loud that we could not have a nap, relax or sleep well the entire 6 days. Same thing on the beach, loud music from 11am-evening. We decided to pick a small hotel to avoid the craziness of the resorts but actually it was the same. We had to ask daily to lower it down. We heard other people complaining about the loud music too. Also the restaurants of the hotel are very expensive (more than in NY). Beach is very nice with chairs and towels, 2 great rooftops, and a very well equipped and modern gym.
Stayed 6 nights in Mar 2024

6/10 Okay

Lisa, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfriendly & unhelpful & incompetent staff. Poor & long checkin & checkout. Very expensive restaurants. Very noisy at night (loud music). Difficult to locate, hotel, entrance & parking. Facility is nice, beach is beautiful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Mar 2024