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Kimpton Aluna Tulum by IHG

4.5 star property
Luxury hotel with 2 outdoor pools and full-service spa

Photo gallery for Kimpton Aluna Tulum by IHG

Exterior
2 outdoor pools, free pool cabanas, pool umbrellas
Bar (on property)
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Spa
The current price is NZ$243
includes taxes & fees
3 May - 4 May

Explore the area

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Tulum National Park
    ‪3 min walk‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Playa Paraiso
    ‪19 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - twin
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - twin
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - twin
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

A luxury stay in Tulum awaits you at Kimpton Aluna Tulum by IHG. You'll be 0.3 km (0.2 mi) from Tulum National Park and 3.3 km (2.1 mi) from Tulum Mayan Ruins. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .A day of pampering at Qi Ja´Spa can include massages and body scrubs. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 outdoor swimming pools, 24-hour gym and free pool cabanas plus access to free bike hire. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4.5-property class Zama hotel include Gran Cenote and Cenote Manatí.

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Gran Cenote - 7 min drive - 6.5 km
  • Tulum Mayan Ruins - 8 min drive - 5.3 km
  • Las Palmas Public Beach - 14 min drive - 4.5 km
  • Playa Paraiso - 19 min drive - 5.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Boston’s Tulum - ‬15 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Pescaderia Estrada - ‬19 min walk
  • ‪Escama - ‬10 min walk

About this property

Kimpton Aluna Tulum by IHG

Luxury hotel with 2 outdoor pools and full-service spa
Kimpton Aluna Tulum by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness centre, and complimentary bicycles. You can enjoy a drink at the pool bar. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Kimpton Aluna Tulum by IHG. Free self parking and valet parking are available.

This 4.5-star Tulum hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2018
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
  • Bar by the pool
Kimpton Aluna Tulum by IHG offers 78 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is open daily.

Languages

English, Spanish

Similar properties

Exterior

Copal Tulum Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 963 reviews
The price is NZ$177
includes taxes & fees
19 Apr - 20 Apr
Copal Tulum Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

What is the cancellation policy at Kimpton Aluna Tulum by IHG?

Kimpton Aluna Tulum by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Aluna Tulum by IHG?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum by IHG on 3 May 2025 start from NZ$212.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Aluna Tulum by IHG?

Yep, Kimpton Aluna Tulum by IHG has a free self car park and free valet parking.

Are there any beaches close to Kimpton Aluna Tulum by IHG?

The closest beach to Kimpton Aluna Tulum by IHG is Tulum Beach (6.4 km).

Is there a spa on site at Kimpton Aluna Tulum by IHG?

Yep, Qi Ja´Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Kimpton Aluna Tulum by IHG have a pool?

Kimpton Aluna Tulum by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Kimpton Aluna Tulum by IHG?

Kimpton Aluna Tulum by IHG features 2 outdoor pools, a full-service spa and free pool cabanas.

What makes Kimpton Aluna Tulum by IHG a romantic place to stay?

Couples spa treatments, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Kimpton Aluna Tulum by IHG.

Is Kimpton Aluna Tulum by IHG family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Kimpton Aluna Tulum by IHG is a hit with families.

Does Kimpton Aluna Tulum by IHG serve breakfast?

Sure does, buffet breakfast is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Kimpton Aluna Tulum by IHG?

No, Kimpton Aluna Tulum by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Kimpton Aluna Tulum by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Aluna Tulum by IHG?

Furry friends are welcome at Kimpton Aluna Tulum by IHG, with food and water bowls on offer.

Kimpton Aluna Tulum by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 249 reviews
Rating 8 - Good. 48 out of 249 reviews
Rating 6 - Okay. 17 out of 249 reviews
Rating 4 - Poor. 6 out of 249 reviews
Rating 2 - Terrible. 9 out of 249 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carmen

Stayed 3 nights in Jan 2025

10/10 Excellent

Furqan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite thoughtful upto the point with beach baksets in the room and yoga mat obviously the rest was as advertised too. Better value for money compared to the overpriced beach zone.
Stayed 9 nights in Jan 2025

10/10 Excellent

Reut, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in the jungle. The daily happy hour was a great touch!
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, could always get a lounge chair by the pool, social hour with complimentary drinks and appetizers, large, clean rooms, fast room service, AMAZING staff!
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got food poisoning the first night I was there, this place is not a 4.5 star I’m sorry, my experience from the food was terrible and would not recommend to anyone else!
Stayed 6 nights in Dec 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was great and staff were great but a) the floors were a poor choice given open walls and getting rained on, they got very slippery many days, they need floors with more grip and/or to close off the sides better from rain. b) they had an in pool bar we wanted to try but they never had a bartender staffing the bar so we never got to try it… it seemed really nice and we should have explicitly asked about it sooner and they might have sent someone but we kept waiting until the second to last day and they said maybe tomorrow, at which point it was too late.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2024

10/10 Excellent

Ezequiel

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin Alessandro Tosta, Marietta

Stayed 4 nights in Dec 2024

6/10 Okay

Guadalupe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
As a Mexican I want to feel like I am in Mexico unfortunately I didn’t. Love the room not the food. I will go out every day to find food. I guess it was just not for me , but the location is good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jasleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel… The staff was extremely helpful and friendly. I will definitely return to this property.
Stayed 3 nights in Dec 2024

6/10 Okay

Nickeisha Nicole

Stayed 4 nights in Nov 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice option

This was a last minute booking The room was great, shower was nice and hot and strong, pool area was pretty, and location was convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Monica, Monrovia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

4/10 Poor

Annie

Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brandon Daniel James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with great amenities. The food on and around the property was amazing. Would definitely recommend a return trip
Stayed 4 nights in Nov 2024

10/10 Excellent

rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed and clean. Close to shopping centers and beach
Stayed 2 nights in Aug 2024

10/10 Excellent

jennica

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good food!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Irunu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. The food was okay. The staff’s attention made it a phenomenal stay.
Stayed 4 nights in Nov 2024