10/10 Excellent
??
Travelled with family and small children
13 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
??
Stayed 2 nights in Mar 2023
Magic Xcacel
4.5 star property
Luxury hotel with full-service spa and free valet parking
Photo gallery for Magic Xcacel
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Bar
- Pool
- Spa
- Breakfast available
- Parking included
- Housekeeping
Explore the area
Avenida Balché, Mza 8 Lote 11 y 12, Tulum, QROO, 77776
- Xcacel Beach8 min walk
- Jungle Place8 min walk
- Xcacelito Beach6 min drive
- Cozumel, Quintana Roo (CZM-Cozumel Intl.)276 min drive
Room options
View all photos for Family Double Room
Family Double Room
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Portable fan
- 35 sq m
- Sleeps 4
- 2 King Beds
View all photos for Deluxe Room
Deluxe Room
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Portable fan
- 35 sq m
- Sleeps 3
- 1 King Bed
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About the area
Tulum
A luxury stay in Tulum awaits you at Magic Xcacel. You'll be within a 10-minute walk of Xcacel Beach and 3.4 km (2.1 mi) from Xcacelito Beach. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with facials and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 6:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of a beach shuttle. .Attractions within a 15-minute drive of this 4.5-property class Tulum hotel include Xel-Há Park and Akumal Beach.
What's nearby
- Xcacel Beach - 8 min walk - 0.7 km
- Xel-Há Park - 9 min drive - 5.5 km
- Riviera Maya Golf Club - 10 min drive - 9.1 km
- Akumal Beach - 14 min drive - 9.6 km
- Dos Ojos Cenote - 15 min drive - 8.4 km
Getting around
- Tulum Intl. Airport (TQO) - 69 min drive
Restaurants
- Restaurant Kukulkan - 9 min drive
- Restaurante Arlequin - 10 min drive
- Vela Sur - 9 min drive
- Piscis snack bar - 10 min drive
- Los Corales - 9 min drive
About this property
Magic Xcacel
Luxury hotel with full-service spa and free valet parking
Magic Xcacel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Spa services, tour/ticket assistance, and a garden are also featured at the luxury Magic Xcacel. Valet parking is free.
Smoking is allowed in designated areas at this 4.5-star Tulum hotel.
- 6 guestrooms or units
- Deli
- Childcare (surcharge)
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (limited hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- Smoking in designated areas
- Bar or lounge
- Coffee shop
- Dining venue
Magic Xcacel offers 6 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower with a rainfall showerhead. In-room massages, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 1 metre
- Beach shuttle (surcharge)
- Free extended parking on site
- Free secured, uncovered valet parking on site
- Wheelchair-accessible parking available
- Onsite parking includes off-street options
Food and drink
- Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 18 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Snack bar/deli
Family friendly
- Babysitting (surcharge)
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
Full-service spa
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- In-room massages
- Manicures/pedicures
- Outdoor treatment areas
- Sports massages
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lever door handles
- No lift
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas
Room amenities
Bedroom
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Select Comfort mattress
Bathroom
- Hair dryer (on request)
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Food and drink
- Champagne service
- Chef service
- Free bottled water
More
- Individual decor
- Individual furnishings
- Mobile key entry
- Portable fan
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: noon; check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Special check-in instructions
The front desk is open daily from 7:00 AM - 3:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Renovations and closures
This property will be closed from 3 January 2024 to 10 November 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Access methods
Front desk (limited hours)
Pets
- Pets and service animals are not allowed at Magic Xcacel
Children and extra beds
- Children are welcome.
- Cots (infant beds) are available for USD 15.0 per night.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Spa fee: USD 85 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: from approximately USD 25 for adults and from USD 18 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: 50 per cent of room rate (subject to availability)
- Crib (infant bed) fee: USD 15.0 per night
- Laundry fee: USD 45 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Property Registration Number 84300783
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Magic Xcacel Hotel
Magic Xcacel Tulum
Magic Xcacel Hotel Tulum
Frequently asked questions
What is the cancellation policy at Magic Xcacel?
Magic Xcacel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Magic Xcacel?
Yep, Magic Xcacel has free valet parking and free extended parking.
Are there any beaches close to Magic Xcacel?
Yep, Magic Xcacel is a short 8-minute walk from Xcacel Beach.
Is there a spa on site at Magic Xcacel?
Yep, there is an onsite spa at Magic Xcacel. You'll enjoy heaps of services like facials and hot stone massages.
Does Magic Xcacel have a pool?
Magic Xcacel has an outdoor pool.
What makes Magic Xcacel a romantic place to stay?
Couples spa treatments and couples dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Magic Xcacel.
Does Magic Xcacel serve breakfast?
Yeah, continental breakfast is available daily between 6:00 AM and 11:30 AM.
Is there a free airport shuttle available at Magic Xcacel?
No, Magic Xcacel does not offer an airport shuttle service.
Is there a bar or restaurant at Magic Xcacel?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Magic Xcacel?
Check-in begins at noon. Check-out time is noon.
Are pets allowed at Magic Xcacel?
No, pets and service animals are not allowed.
Magic Xcacel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 1 out of 2 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Loreto Martin
10 Jan 2023
Loreto Martin
Stayed 1 night in Jan 2023