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Lula Tulum - Colibri Boutique Hotels

3.5 star property
On beach with outdoor pool, near Tulum Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lula Tulum - Colibri Boutique Hotels

On the beach, white sand, sun-loungers, beach umbrellas
Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Yoga
Jungle Suite with Balcony

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
The price is NZ$816
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
Km 8.2 Carretera Boca Paila, Tulum, QROO, 77790
  • Tulum Beach
    2 min walk
  • Taqueria la Eufemia
    1 min walk
  • Tulum Bus Terminal
    10 min drive
  • Tulum, Quintana Roo (TUY)
    27 min drive

Room options

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Ground Floor

Luxury Suite, 1 King Bed with Sofa bed, Ground Floor

Luxury Suite, 1 King Bed with Sofa bed, Ground Floor

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 117 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jungle Pool Room

Jungle Pool Room

Jungle Pool Room

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite with Balcony

Jungle Suite with Balcony

Jungle Suite with Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Upper Level Beachside Suite

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Upper Level Beachside Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Upper Level Suite

2 Bedrooms Upper Level Suite

2 Bedrooms Upper Level Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
  • 110 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Ground Floor Beachside Suite

Ground Floor Beachside Suite

Ground Floor Beachside Suite

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Separate bedroom
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Jungle suite with terrace

Jungle suite with terrace

Jungle suite with terrace

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Room

Alaya Tulum

Spa
Pet-friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (376)
The price is NZ$1,333
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Alaya Tulum

About the area

Tulum

Lula Tulum - Colibri Boutique Hotels places you steps from Tulum Beach and within a 10-minute stroll of Ven a la Luz Sculpture. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Lula´s Kitchen, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Tulum National Park.

What's nearby

  • Tulum Beach - 2 min walk
  • Ven a la Luz Sculpture - 6 min walk
  • SFER IK - 5 min drive
  • Tulum Mayan Ruins - 15 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬2 min walk
  • ‪Checkpoint Ciao - ‬7 min walk
  • ‪Hartwood - ‬2 min walk
  • ‪Arca - ‬1 min walk
  • ‪K’arma - ‬4 min walk

About this property

Lula Tulum - Colibri Boutique Hotels

On beach with outdoor pool, near Tulum Beach
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with umbrellas and beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Lula Tulum - Colibri Boutique Hotels such as an outdoor pool and a health club.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a rooftop terrace and a garden. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

  • 19 guestrooms or units
  • 2 levels
  • 15 buildings
  • Built in 2014
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Lula Tulum - Colibri Boutique Hotels offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 110 km
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 25 to 35 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Lula´s Kitchen

Things to do

  • Beach club
  • Bicycle rentals
  • Bicycle tours
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • 3 steps to reach entrance
  • Gravel flooring in public areas
  • No lift
  • Smooth flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 50.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 35 for adults and USD 20 to 30 for children
  • Airport shuttle fee: USD 225 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sanara Hotel Tulum
Sanara Hotel
Sanara Tulum
Sanara
Sanara
Lula Tulum Colibri Hotels
Lula Tulum Colibri Boutique Hotels
Lula Tulum - Colibri Boutique Hotels Hotel
Lula Tulum - Colibri Boutique Hotels Tulum
Lula Tulum - Colibri Boutique Hotels Hotel Tulum

Frequently asked questions

What is the cancellation policy at Lula Tulum - Colibri Boutique Hotels?

Lula Tulum - Colibri Boutique Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lula Tulum - Colibri Boutique Hotels?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Lula Tulum - Colibri Boutique Hotels on 24 Dec 2024 start from NZ$815.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lula Tulum - Colibri Boutique Hotels?

Yep, Lula Tulum - Colibri Boutique Hotels has a free self car park.

Are there any beaches close to Lula Tulum - Colibri Boutique Hotels?

Yep, Lula Tulum - Colibri Boutique Hotels is a short 2-minute walk from Tulum Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Lula Tulum - Colibri Boutique Hotels?

Yep, there is an onsite spa at Lula Tulum - Colibri Boutique Hotels. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Lula Tulum - Colibri Boutique Hotels have a pool?

Lula Tulum - Colibri Boutique Hotels has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Lula Tulum - Colibri Boutique Hotels?

Lula Tulum - Colibri Boutique Hotels features a full-service spa, a health club and an outdoor pool. All guestrooms come with Frette Italian sheets and pillowtop beds.

What makes Lula Tulum - Colibri Boutique Hotels a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Lula Tulum - Colibri Boutique Hotels.

Does Lula Tulum - Colibri Boutique Hotels serve breakfast?

Yep, full breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Lula Tulum - Colibri Boutique Hotels?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lula Tulum - Colibri Boutique Hotels?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Lula Tulum - Colibri Boutique Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Lula Tulum - Colibri Boutique Hotels?

Dogs are welcome at Lula Tulum - Colibri Boutique Hotels, with food and water bowls on offer.

Lula Tulum - Colibri Boutique Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 144 out of 179 reviews" "
Rating 8 - Good. 21 out of 179 reviews" "
Rating 6 - Okay. 8 out of 179 reviews" "
Rating 4 - Poor. 1 out of 179 reviews" "
Rating 2 - Terrible. 5 out of 179 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Travelled with partner
Beautiful beach
Stayed 1 night in Sep 2024

10/10 Excellent

Lilia Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Lula was top notch! Clean and well kept. Staff always happy and ready to help. Daily yoga was a plus. Will definitely stay here again.
Stayed 7 nights in Sep 2024

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. I highly recommend it. The staff is absolutely amazing and respectful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean hotel well take care everyone extremely nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it self is amazingly beautiful, the staff is welcomimg, friendly and helpful. The rooms are clean and the service over all was amazing. We will be booking our next stay with them. Highly recomend staying here if you are looking for a place were you could rest and still be close enough to enjoy the clubs and restaurants.
Stayed 8 nights in Aug 2024

8/10 Good

phentsok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with 2 option. 1 ocean view and the other jungle view. I stayed in the jungle view as it has swimming pool and it’s a bit less expensive then the ocean view which is gorgeous. No tv, a bit less privacy but which did not impact us. Overall would definitely stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

carlos allan lujan

Stayed 1 night in Jul 2024

10/10 Excellent

Abhishek

Stayed 4 nights in Jul 2024

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place and best employees
It was amazing staying at the Lula. The employees were fantastic. The facilities were well maintained. The beach was gorgeous. Luis, Adolfo, Carlos were great in the restaurant. Geraldine at the front desk. Fantastic employees, all of them. This is the place to stay in Tulum.
Stayed 5 nights in Jul 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Haya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best vacation ever. Beautiful property super close to the beach clean rooms. Amazing staff restaurant is so delicious. Yoga and sound therapy was absolutely perfect. I would recommend this place and I will definitely be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dennise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an AMAZING property. The staff was so kind and very accommodating . Also, my Spanish isn’t so great but they spoke English for us very well, which we appreciated. Beds are pretty comfy. We slept well… and I can be a bit picky. The pillows are on the very soft side but I never asked for firmer bc I just doubled mine up. So I wouldn’t know if they offer different. Their AC work amazing. I took my mom for her 65th and this was the perfect property for me to choose. She’s lively but we still enjoy our quiet time. This property was on the playa and walking distance to all the major beach clubs and shopping. But perfect distance to still have quiet n relaxing space for your holiday. They offer $15/day bicycle rentals and ATV (not sure the atv price) right on site. And really anything you request, they do their best to accommodate and help with. The restaurant has the most delicious lemonades. My favorite was an activated charcoal, raspberry, lime and mint sparkling lemonade- DELICIOUS!! Food was yummy too! The spa treatment we had was heavenly and they offer daily yoga, on Saturdays a few group options thru the day. Which is set in an open air studio right on the beach (which is magical as you face the ocean for your class) I travel quite often and am very particular about comfort and customer service and We will absolutely revisit Lula. Probably many times in the years to come now. Definitely a beautiful relaxing experience.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stacy E

Stayed 5 nights in Jun 2024

10/10 Excellent

Janice Yolande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lula Hotel Tulum exceeded my expectations I enjoyed an all inclusive experience with a full program of excellent wellness activities and spa services. The staff are service oriented, communicative and respond to the needs of guests. The atmosphere is relaxing, healthy in all aspects from the welcoming reception with sangria, turn-down service with herbal tea and chocolate, beach amenities (straw hat, beach bag), yoga mat, and a health focused restaurant. The beachfront is a great place to spend the day and it’s a short walk to eateries and shops.
Stayed 4 nights in Jul 2024

10/10 Excellent

Albina

Stayed 1 night in Jul 2024

10/10 Excellent

Eliud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lula Tulum is a beautiful and relaxing place. We will return!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher, Titusville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just what we needed to unwind from a busy week in Cancun. Tulum can be quite busy at times, but once you enter this property everything slows down and you instantly become relaxed. Their portion of the Beach is amazing and easily accessible. Their restaurant is one of the top ones in Tulum. They also have a pool, yoga studio and small shop. When we traveled their price was lower than surrounding properties which made us a little nervous, but please know this property is top notch (and we are very picky). It was worth every penny and more! We would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia, Camuy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for relaxation. We stayed in the jungle pool room. It was beautifully designed, very clean, the bed was SO comfortable, and the air conditioning was always on and easy to control. The grounds were just gorgeous and quickly felt like home! Furthermore, the restaurant... I can't say enough... it was my favorite meal and cocktail experience in Tulum (and we ate everywhere, Nomade, BeTulum, Hartwood, etc.)! Everything we tried, from breakfast to the fish tacos to the margaritas, sangria and lemonade... it was all incredible. Everyone who worked there was so nice and attentive, and really went out of their way to make sure we were having a great experience. I've already started recommending it to friends, and would easily stay here again. Thank you!
Stayed 5 nights in May 2024

10/10 Excellent

Karamjit, macedonia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this property was wonderful. The staff was super hospitable and accommodating.
Stayed 4 nights in May 2024

8/10 Good

VANESSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service - every single person that works there is absolutely wonderful. My only complaint is the breakfast pricing....its a little over the top. Pool room was comfortable. It could be noisy if people are partying by the pool so keep that in mind.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cleary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay! We wanted to stay in the “hotel zone” and could walk to all of Tulum’s best beach clubs and restaurants. Room was stunning and we are pretty picky. Spacious, luxurious, AC worked perfectly (which can be rare in Tulum). There was hardly any seaweed on the beach and the water was crystal clear blue (went beginning of May). Staff was super friendly. Great value
Stayed 1 night in May 2024

10/10 Excellent

Gianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lula was an incredible hotel. Excellent staff all around. Food options are very good. Felt very secure and was a very quiet and intimate hotel. Would highly recommend staying.
Stayed 4 nights in Apr 2024

8/10 Good

Magalys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful. The location is amazing!! Food & drinks were great. The staff definitely needs more training. There is a tremendous lack of communication. They continuously forgot to reserve our beach beds, yet would quickly resolve issues for those from outside of the hotel that are willing to pay for each bed. As guest we are given the right to reserve spots on the beach. At Lula’s kitchen and beach staff, there is a lacking sensation of welcoming energy. We weren’t greeted in the mornings. Everything was great aside from restaurant and beach staff. The hotel receptionists were very kind and well spoken. The ac broke one night and they quickly came over to fix it. Hopefully with some time they will improve!
Stayed 4 nights in Mar 2024