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UMi Tulum

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for UMi Tulum

Restaurant
Master Suite Rooftop Pool
Master Suite Rooftop Pool | Terrace/patio
Master Suite Rooftop Pool
Oceanfront Master Suite Ground Pool | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Breakfast included
  • Room service
The current price is NZ$843
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪16 min walk‬
  • Playa Paraiso
    ‪24 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

View all photos for Garden View Suite

Garden View Suite

Garden View Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Blackout curtains
Rainfall showerhead
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Rooftop Pool

Master Suite Rooftop Pool

Master Suite Rooftop Pool

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Private Garden Suite

Private Garden Suite

Private Garden Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

A luxury stay in Tulum awaits you at UMi Tulum . Within steps you'll find Tulum Beach and Sian Ka'an Biosphere Reserve within a 20-minute stroll. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning free continental breakfast is offered between 8:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4.5-property class Zona Hotelera hotel, attractions include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 16 min walk - 1.4 km
  • Tulum Mayan Ruins - 13 min drive - 11.4 km
  • Las Palmas Public Beach - 21 min drive - 6.9 km
  • Playa Paraiso - 24 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 66 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪Hartwood - ‬12 min walk
  • ‪La Taqueria - ‬4 min walk
  • ‪Arca - ‬11 min walk
  • ‪Wild - ‬9 min walk

About this property

UMi Tulum

Luxury hotel on the beach, with outdoor pool
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
UMi Tulum offers 14 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, designer toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, French, Spanish

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  • Spa
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Beach yoga
  • Free beach club
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (99 centimetre high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMI Tulum Hotel
UMI Tulum Tulum
UMI Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at UMi Tulum ?

UMi Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at UMi Tulum ?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at UMi Tulum on 1 Apr 2025 start from NZ$842.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at UMi Tulum ?

Yep, UMi Tulum has a free self car park.

Are there any beaches close to UMi Tulum ?

Yep, UMi Tulum is a short 1-minute walk from Tulum Beach. Fun beach activities include yoga.

Is there a spa on site at UMi Tulum ?

There's no onsite spa, but this property does offer services like beachside massages.

Does UMi Tulum have a pool?

UMi Tulum has an outdoor pool.

What makes UMi Tulum a romantic place to stay?

A private beach and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at UMi Tulum .

Does UMi Tulum serve breakfast?

Yeah, complimentary continental breakfast is on offer daily between 8:00 AM and noon.

Is there a free airport shuttle available at UMi Tulum ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at UMi Tulum ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at UMi Tulum ?

Check-in begins at 3:00 PM. Check-out time is noon.

UMi Tulum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pouya, Vancouver

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at the centre of it all with great staff and great looking people and parties and great size rooms and very attentive David and Emmanuel at the restaurant
Stayed 7 nights in Dec 2024

6/10 Okay

George

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not sure it was worth their fees, added fees for pet 50usd per day, small property… not a resort
Stayed 6 nights in Dec 2024

2/10 Terrible

Darren, Torrance

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not believe that they did not notify of construction in front of my beachfront suite prior to my check in. At check in they told me it would only last one day and they kept saying just a little more time. They worked until midnight and started at 7:30am with saws and hammering. I had to check out early and move to another hotel after 2.5 days there because it was so loud. Terrible customer service… Separate from that, the hotel is already showing its age. The private rooftop deck of my suite was not well maintained, the plants were dead and the cement was cracking. Honestly I would not recommend this hotel given how they handled things.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yadira

Stayed 3 nights in Nov 2024

10/10 Excellent

Aneil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Yebin

Liked: Cleanliness, staff & service, property conditions & facilities
Food, atmosphere, properties, staffs everything is awesome and I’ll never forget this moment.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service and a great romantic getaway. It was the perfect place to reset and relax with my wife.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING EXPERIENCE! I chose this property for the boho luxury aesthetic. I am happy to say that it exceeded my expectations. Everyone was so welcoming and accommodating. Specifically, Jorge, Andrea and Jaime. They were in constant communication with me regarding all my needs. They made my restaurant reservations and even arranged our excursion activities. The location of the property is just right. It’s walking distance from all the popular restaurant and day clubs but not too close where you will be disturbed by the partying. We stayed in a ground level room and they were able to fulfill my request and room us in the one I specifically wanted. I had an issue with privacy in the bathroom and they immediately rectified the situation. The rooms are exactly as pictured. The restaurant staff constantly checked if we needed any beverages or food. The seaweed was cleaned off the beach every morning. It’s an adults only resort which is a huge plus. In addition, pets are allowed which makes my heart happy. The menu may seem limited but they are items they can make that are not listed. They have a Dj that plays on the weekends from 3-6pm, it’s progressive/chill house music. I felt safe thanks to the staff and the property itself is tucked away in a little jungle which reduces foot traffic. I had such an amazing, fun, and relaxing time at Umi Tulum. I look forward to visiting again!
Stayed 4 nights in May 2024

10/10 Excellent

Antho

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My stay at this hotel was nothing short of exceptional. From the moment I arrived, I was impressed by the convenience and personalized service provided by the staff. The hotel's direct access to the beach made my vacation incredibly convenient, allowing me to enjoy the beautiful shoreline with ease. The rooms exceeded my expectations, offering ample space and tasteful furnishings. I appreciated the attention to detail in the room design, which created a comfortable and inviting atmosphere throughout my stay. Additionally, the breakfast provided by the hotel was excellent, with a wide variety of delicious options to choose from each morning. Overall, I highly recommend this hotel for anyone seeking a convenient and personalized getaway. Despite the minor drawbacks, the exceptional service, spacious rooms, and beach access make it a fantastic choice for a memorable vacation experience.
Stayed 5 nights in Apr 2024

8/10 Good

Linette

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Just ok
This hotel has only been opened 3 months and is still under construction so expect to see and hear construction throughout your stay. The hotel itself is somewhat difficult to locate as there’s no official sign outside its entrance. Parking is across the street— and while free, it’s very smelly and bug-infested as the trash compactors are store there as well. The hotel does not use telephones in the rooms, so be prepared to download Whatsapp to communicate with staff. The room itself has a very minimalistic vibe which I appreciate, but there’s already some very visible wear and tear. An electrical unit had exposed wiring. There’s an armoire, but zero hangers so be prepared to live out of your suitcase. The bathroom has very little counter space. The room has a mini-fridge with zero alcohol stocked in it. The Nespresso machine was never restocked either. During our stay, the beach club hosted a private party which was allowed to continue until 6AM. So if you’re looking to get sleep this is not the place to book. In addition, the beach club host daily events. All seating is marked as “reserved” during these events, so don’t expect to find any seating at the club or on the beach. Preferential treatment is not given to hotel guests unfortunately. The lounge chairs on the beach don’t have umbrellas which is rather inconvenient. This hotel does allow pets. The food was good. The watermelon salad and the ceviche were quite savory. As were the mezcalitas. Overall, not worth it
Stayed 5 nights in Apr 2024

10/10 Excellent

Emmanuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing small boutique beach front hotel
Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024