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Novotel Citygate Hong Kong

4.0 star property
Mountain Tung Chung hotel connected to a shopping centre, steps from Citygate Outlets

Photo gallery for Novotel Citygate Hong Kong

City view
Seasonal outdoor pool
Minibar, in-room safe, desk, blackout curtains
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
The current price is NZ$212
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
51 Man Tung Road, Tung Chung, 0
  • Tung Chung New Development Ferry Pier
    ‪8 min walk‬
  • Citygate Outlets
    ‪9 min walk‬
  • AsiaWorld-Expo
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • Mountain view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Single Beds (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Tung Chung

At Novotel Citygate Hong Kong, you'll be connected to a shopping centre and steps from Citygate Outlets. Highlights at this hotel include 3 restaurants, a free airport shuttle and a bar/lounge. .The buffet restaurant, Essence, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Andante is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool. 4790 square feet (445 square metres) of event facilities include 7 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Tung Chung hotel include AsiaWorld-Expo and Hong Kong Disneyland® Resort.

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
  • Citygate Outlets - 9 min walk - 0.7 km
  • AsiaWorld-Expo - 7 min drive - 5.9 km
  • Hong Kong Disneyland® Resort - 14 min drive - 15.2 km
  • Ngong Ping 360 - 25 min drive - 23.9 km

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Mountain Tung Chung hotel connected to a shopping centre, steps from Citygate Outlets
Novotel Citygate Hong Kong offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4790 square feet (445 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 4-star Tung Chung hotel is smoke free.

  • 1 building
  • 440 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Conference rooms
  • 4790 sq ft of conference space
  • 445 sq. m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6 AM to 11:30 PM at scheduled times
  • Parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults and HKD 103.4 to 103.4 for children
  • Self-parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • The seasonal pool will open in March and close in October.
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

What is the cancellation policy at Novotel Citygate Hong Kong?

Novotel Citygate Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on 16 Apr 2025 start from NZ$211.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Citygate Hong Kong?

Yep, Novotel Citygate Hong Kong has a self car park for HKD 250 per day.

Are there any beaches close to Novotel Citygate Hong Kong?

The closest beach to Novotel Citygate Hong Kong is Silvermine Beach (6.3 km).

Does Novotel Citygate Hong Kong have a pool?

Novotel Citygate Hong Kong has a seasonal outdoor pool and a kids' pool. The pool is open from March to October.

Is Novotel Citygate Hong Kong family-friendly?

You bet! With amenities such as a children's pool and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Novotel Citygate Hong Kong is a hit with families.

Does Novotel Citygate Hong Kong serve breakfast?

You bet, buffet brekkie is available on weekdays between 6:30 AM and 10 AM and on weekends from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Novotel Citygate Hong Kong?

Yep, there's a free airport shuttle that runs from 6 AM - 11:30 PM at scheduled times.

Is there a bar or restaurant at Novotel Citygate Hong Kong?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Citygate Hong Kong?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Citygate Hong Kong?

No, only service animals are allowed.

Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1032 reviews
Rating 8 - Good. 375 out of 1032 reviews
Rating 6 - Okay. 101 out of 1032 reviews
Rating 4 - Poor. 44 out of 1032 reviews
Rating 2 - Terrible. 27 out of 1032 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel clean,friendly helpful staff. Free airport shuttle. Very close to shops transport and places to eat. Have stayed there twice now and will again on my next visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, rooms, service, and staff
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located from the tram and bus station. Since it's beside a mall, there are plenty of restaurants nearby. The room was clean and had all the necessary essentials. Julie who works at the morning buffet was especially friendly and attentive. I will stay here again if I'm ever return to Hong Kong.
Stayed 5 nights in Dec 2024

8/10 Good

Xiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

8/10 Good

Christopher John

Stayed 1 night in Dec 2024

10/10 Excellent

Prashant

Stayed 1 night in Dec 2024

10/10 Excellent

C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Weining

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We love it due to the location to the airport and outlet shopping. Everything in the hotel was fantastic.
Stayed 2 nights in Dec 2024

8/10 Good

Hue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant lay over in Hong Kong
The room was Amazing facing some buildings but also there a peek of the harbour, very comfy bed with a huge bathroom, breakfast was great with a lot choices between Asian and western food, I had lunch at one of their restaurants and the sea bass was outstanding, the front desk gave me a complimentary late check out and was very appreciated since my flight was later that afternoon, the hotel is conveniently located not too far from the airport and has direct entrance to Citygate Outlets for a last minute shopping of some of the best brands at discounted prices, definitely I will stay again in this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Joannes Carmelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay as a family. It was close to the places that we mostly visited. The room is clean albeit a little cold. Bu no complains excelent all around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is friendly and warm. Help to expedite checkout when trying to catch the free shuttle to airport. Hotel also well connected to MTR station and within citygate mall. Many food options to choose from.
Stayed 2 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well placed for Hong Kong Airport and connects well with the large Citygate shopping mall and the MTR. It provides a useful courtesy bus to the airport. Bus connections to Lantau Island are good and also to the big buddha cable car nearby. We had a room with a great view. The chap on reception on check in was very helpful and welcomed us back as we have stayed at the hotel before.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hue

Stayed 1 night in Nov 2024

10/10 Excellent

Virginia ml

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ramesh Chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emma Victoria

Stayed 3 nights in Nov 2024

8/10 Good

Shirley

Travelled with family
Liked: Staff & service
A good hotel near airport
We stayed for 6 nights. During the first 3 nights, room and toilet was clean. But on 4th ,5th , 6th nights the toilet was smelly. They did not clean well. They do give complimentary drinking water anytime you ask. Convenient for few days stay if you like shopping in the outlet stores. Very far from TST.
Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location for shopping and Ngong Ping
We stayed there for 2 nights and love the location (right at the citygate mall) near disneyland and ngong ping. The only downside is the hotel feels very old and dated and the breakfast spread is very limited. Would recommend giving the breakfast a miss. We love the complimentary shuttle bus service to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good receptionists
Stayed 1 night in Nov 2024

10/10 Excellent

Erich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to a huge shopping centre. In a high density apartment area but with great green walking paths. Within 10 minutes from the airport with a free shuttle. Also only a $36HK taxi ride to the cruise port. The main restaurant has a decent buffet for breakfast and supper. Staff very friendly and helpful. Hotel common areas and rooms are super clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuen Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelly

Liked: Property conditions & facilities
Great
Stayed 2 nights in Nov 2024