Ratings based on 389 Verified Reviews

Real reviews from guests who’ve stayed
4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Expedia
safe and convenient to everything.....great staff
Comment from Hotel Management
30 Sep. 2024 by HRV, Hotel Management
Dear James,Thank you for your kind review. We are delighted that you found the Royal Victoria to be both safe and conveniently located for your needs. It’s wonderful to hear that our team made a positive impression during your stay – we take pride in offering excellent service to all our guests.We look forward to welcoming you back on your next visit to Tunis.Best regards,The Royal Victoria Team
5 out of 5
by A verified traveller from Katy

Posted 23 Sep. 2024 on Expedia
Perfect location, lots of shops and restaurants nearby. Balcony was perfect for people watching. Helpful staff replenished ice as little fridge didn’t seem to work well. Breakfast is quite a local flavor.
Comment from Hotel Management
24 Sep. 2024 by The Royal Victoria Hotel., Hotel Management
Dear Stephan,Thank you sincerely for taking the time to share your impressions following your stay at the Royal Victoria Hotel.We are delighted to read that our location, in the heart of Tunis, as well as the comfort of your balcony to enjoy the surrounding activity, helped make your stay enjoyable. It is always a pleasure for our team to provide the necessary assistance, such as replenishing ice.Regarding the fridge in your room, we apologize for the inconvenience and have taken the necessary steps to ensure it is functioning properly.We are also pleased that you enjoyed our breakfast, which reflects the local flavors, and we hope it gave you a taste of Tunisian culture.We look forward to the pleasure of welcoming you again soon.Best regards,
4 out of 5
by A verified traveller

Posted 11 Sep. 2024 on Expedia
Nice decor. Breakfast was okay. Central street, but seemed more for locals than tourists. Staff was very friendly and helpful.
Comment from Hotel Management
11 Sep. 2024 by HRV, Hotel Management
Dear Julio,Thank you for your feedback. We're pleased to hear that you enjoyed the décor and appreciated the friendliness and helpfulness of our staff. We strive to create a warm and welcoming atmosphere for all of our guests.As for breakfast and the central location, we understand that preferences may vary, and we'll take your comments into account as we continually aim to improve our services.We hope to welcome you back in the future and provide an even better experience.Best regards,The Royal Victoria Team
3 out of 5
by A verified traveller

Posted 9 Sep. 2024 on Orbitz
The staff were great at this hotel but the hotel and the surrounding area suffered from neglect and lack of maintenance. The major problem was air conditioning was weak and the room was humid. The area look unsafe but is very safe. The people are helpful.
Comment from Hotel Management
9 Sep. 2024 by The Royal Victoria Hotel, Hotel Management
Hello,Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff to be great and that you felt the people in the area were helpful.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,
5 out of 5
by A verified traveller from Carbondale

Posted 8 Sep. 2024 on Expedia
Beautiful decorations
Comment from Hotel Management
9 Sep. 2024 by The Royal Victoria Hotel, Hotel Management
Hello,Thank you for taking the time to share your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,
1 out of 5
by A verified traveller

Posted 6 Sep. 2024 on Expedia
Comment from Hotel Management
6 Sep. 2024 by The Royal Victoria Hotel, Hotel Management
Dear Camelia,We thank you for taking the time to share your review regarding your recent stay with us. We are sincerely sorry to hear that your experience did not live up to your expectations.Your satisfaction is our priority, and we take your feedback very seriously. Rest assured that we will review the situation closely and make the necessary improvements to prevent this from happening again in the future.We look forward to welcoming you back and providing you with an experience that is more in line with your expectations.Sincerely,
5 out of 5
by A verified traveller

Posted 4 Sep. 2024 on Expedia
The hotel is in gate of the Medina so if that’s where you want to be it’s ideal. The staff is great and they’re always there to help you. Especially after I came to the hotel 3 days after staying and they let me leave my bag there since I had a 1am flight and I needed to kill some time.
Comment from Hotel Management
4 Sep. 2024 by HRV, Hotel Management
Dear Peng,Thank you for sharing your positive experience with us! We’re delighted to hear that you found our location at the gate of the Medina ideal for your stay. Our team always strives to provide the best service, and we're glad we could assist you by holding your bag before your late flight.We hope to welcome you back to the Royal Victoria on your next visit to Tunis!Best regards,The Royal Victoria Team
5 out of 5
by A verified traveller

Posted 31 Aug. 2024 on Hotels
Comment from Hotel Management
1 Sep. 2024 by The Royal Victoria Hotel., Hotel Management
Dear Hector ,We sincerely thank you for your kind feedback! We are delighted to hear that your stay was perfect.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for an even more memorable stay at the Royal Victoria.Best regards,
4 out of 5
by A verified traveller

Posted 25 Aug. 2024 on Expedia
History
Comment from Hotel Management
25 Aug. 2024 by The Royal Victoria, Hotel Management
Thank you for your interest in the history of our hotel. The Royal Victoria Hotel is located in the heart of Tunis and is housed in a historical building that once served as the British Embassy. Its rich history and unique architecture make it a truly special place to stay, blending the charm of the past with modern comforts. We hope you enjoyed your stay and would love to welcome you back in the future.Best regards,The Royal Victoria Team
5 out of 5
by A verified traveller

Nice location to stay in

Posted 16 Aug. 2024 on Hotels
Comment from Hotel Management
16 Aug. 2024 by HRV, Hotel Management
Thank you, Abdullatif, for your kind words! We're delighted to hear that you enjoyed our location. We hope to welcome you back soon.Best regards,The Royal Victoria Team