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Hotel Victoria & Iside Spa

4.0 star property
Pet-friendly hotel connected to the convention centre in Turin with 2 hot tubs
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Victoria & Iside Spa

Indoor pool, open noon to 9 PM, pool loungers
Lobby sitting area
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Couples treatment room(s), sauna, hot tub, steam room
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Via Nino Costa, 4, Turin, Torino, 10123
  • Via Roma
    4 min walk
  • Egyptian Museum Torino
    6 min walk
  • Piazza San Carlo
    6 min walk
  • Turin (TRN-Turin Intl.)
    24 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed (DUS)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room, 1 Double Bed (DUS)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, 1 Large Single Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Single Room, 1 Large Single Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Double Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Large Single Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 Large Single Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 25 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Frette Italian bed sheets
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Frette Italian bed sheets
Pillow-top bed
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room Single Use, 1 Double Bed (DUS)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Classic Double Room Single Use, 1 Double Bed (DUS)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed (DUS)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, 1 Double Bed (DUS)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Pillow-top bed
Premium bedding
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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4.9 out of 5, Exceptional, (1000)
The price is NZ$672
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Hotel Turin Palace

About the area

Turin

Hotel Victoria & Iside Spa puts you in the heart of Turin, connected to the convention centre and within just a 10-minute stroll of popular attractions like Egyptian Museum Torino and Piazza San Carlo. Highlights at this hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering at ISIDE SPA & WELLNESS can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. Oriental Bar is open for brunch. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, Turkish bath/hammam, sauna and pool loungers. 538 square feet (50 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Free buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Historic Centre hotel include Susa Valley and Mole Antonelliana.

What's nearby

  • Via Roma - 4 min walk
  • Egyptian Museum Torino - 6 min walk
  • Piazza San Carlo - 6 min walk
  • Turin Royal Palace - 11 min walk
  • Mole Antonelliana - 11 min walk

Getting around

  • Turin Porta Nuova Station - 9 min walk
  • Porta Nuova Station - 9 min walk
  • Turin International Airport (TRN) - 24 min drive

Restaurants

  • ‪Open Baladin - ‬2 min walk
  • ‪Al Vej Bicerin - ‬3 min walk
  • ‪Floris House - ‬2 min walk
  • ‪Jazz Club Torino - ‬2 min walk
  • ‪Pizzeria Assaje - Torino - ‬3 min walk

About this property

Hotel Victoria & Iside Spa

Pet-friendly hotel connected to the convention centre in Turin with 2 hot tubs
Hotel Victoria & Iside Spa offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hotel Victoria & Iside Spa. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Turin hotel is smoke free.

  • 106 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Victoria & Iside Spa offers 106 air-conditioned accommodations with minibars and complimentary bottles of water. This individually furnished accommodation includes desks. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 15-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

ISIDE SPA & WELLNESS has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Parking on site (EUR 23 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Angolo delle Pagode
  • Oriental Bar

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 538 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 15-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self-parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
Tax ID - 00486810013
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. The tax ID number is 00486810013. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT001272A1X258C3P5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from noon to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Victoria Torino
Hotel Victoria Turin
Victoria Turin
Hotel Hotel Victoria Turin
Turin Hotel Victoria Hotel
Hotel Hotel Victoria
Victoria
Hotel Victoria
Hotel Victoria Iside Spa
Victoria & Iside Spa Turin
Hotel Victoria & Iside Spa Hotel
Hotel Victoria & Iside Spa Turin
Hotel Victoria & Iside Spa Hotel Turin

Frequently asked questions

What is the cancellation policy at Hotel Victoria & Iside Spa?

Hotel Victoria & Iside Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Victoria & Iside Spa?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Victoria & Iside Spa on 24 Nov 2024 start from NZ$450.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Victoria & Iside Spa?

Yep, Hotel Victoria & Iside Spa has a self car park for EUR 23 per day. Onsite parking is limited.

Is there a spa on site at Hotel Victoria & Iside Spa?

Yep, ISIDE SPA & WELLNESS is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hotel Victoria & Iside Spa have a pool?

Hotel Victoria & Iside Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open noon to 9 PM.

What makes Hotel Victoria & Iside Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Victoria & Iside Spa.

Are there hot tubs in the rooms at Hotel Victoria & Iside Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Victoria & Iside Spa serve breakfast?

Yep, travelers adore the free buffet brekkie here! Available weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Victoria & Iside Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Victoria & Iside Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Victoria & Iside Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Victoria & Iside Spa?

Cats and dogs are welcome at Hotel Victoria & Iside Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Victoria & Iside Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 269 out of 400 reviews" "
Rating 8 - Good. 98 out of 400 reviews" "
Rating 6 - Okay. 22 out of 400 reviews" "
Rating 4 - Poor. 6 out of 400 reviews" "
Rating 2 - Terrible. 5 out of 400 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Victoria
Hotel Victoria is a beautiful hotel, excellent service and breakfast. It is situated in a little courtyard off the road and has a beautiful courtyard in the centre of hotel adjoining the beakfast area. We were there in August and were very disappointed to find the pool spa was closed for maintenance. They informed us the had notified Hotels.com but the message was not passed on to us. So if you are looking forward to a swim as I was, please check with Hotel. Otherwise we had a wonderful stay. Lots of restaurants and shopping close by.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dimitrios

Stayed 1 night in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was traditionally decorated which I enjoyed the old world characters. Staff were very friendly and helpful. The breakfast and dining area was decorated tastefully. They did put a lot of efforts to keep the traditional value from the serving plates, cups, individual tea pots to a quaint outdoor seating area with a small fountain. Hope to stay there again when the spa area is fully renovated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turin Short Stay
Very impressed with this hotel, great walkable location, excellent staff and the hotel was very well styled. Would stay here again.
Stayed 4 nights in Jul 2024

6/10 Okay

Megan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The. beautiful pool was a wonderful break before supper. The breakfast on the outdoor terrace a delight.
Stayed 3 nights in Jun 2024

6/10 Okay

Ashley

Stayed 2 nights in Jul 2024

10/10 Excellent

PHILIP LESLIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good position in town
Stayed 7 nights in Jun 2024

6/10 Okay

andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great lounge
Stayed 3 nights in May 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! This great hotel combines old world charm with boutique hotel ambience and standards. The staff are welcoming; breakfast very good (and included in the room rate as standard); rooms are well furnished and bathrooms modern traditional; bed very comfortable. Location is perfect for Turin!
Stayed 3 nights in May 2024

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t be fooled by 4 stars… it’s 3 at best
This hotel needs some serious upgrade. Everything looks like it came fron Victorian era and was never upgraded. Chairs, sofas look warn out and dirty. Service was below average( front desk). Carpets in the room are so worn out and dirty. Dust everywhere from excessive tapestries, carpets, old decorative pillows. I will never stay there again! And breakfast awful.
Stayed 1 night in May 2024

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and the lounge area is cozy and inviting. The room was cozy and comfortable. The staff at the hotel were welcoming and warm. This was a home away from home. Thank you!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with spa
We loved the spa which we only used once in the 4 day stay as you have to prebook a 2hr slot. They do have treatments available also. The lobby area was beautiful like english licing room with open fire although gas but nice to sit around in an evening for a nice cocktail from the bar available there. Staff are very friendly. Rooms are ok, bathroom bit tired and at night was very noisy in the street outside. We were on the 2nd floor. Seemed like road cleaning going on at 11.30pm. The wifi in the hotel was virtually non-existent unless you were in the lobby so the staff said as they had wifi issues but when they started isnt clear as all our stay it didnt work in our room. If wifi isnt important to you then its a very nice hotel and the breakfast pastries were amazing in their beautiful dining room.
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception area and professional support staff. Delicious breakfast options. Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Mary Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's definitely a cosmopolitan hotel; I heard at least 5 different languages spoken among the guests while we were there. Turin itself is beautiful and this hotel is a wonderful place to stay if you like a classic place filled with antiques. Overall, I would stay here again in a heartbeat. But, there were good and some not-so-good things. The good: The common areas are charming. The garden is beautiful and so is the outdoor patio with lots of cozy seating. What really makes this place worth it is the spa and the breakfast. The spa staff was above and beyond helpful. The staff in general were very professional, friendly, and welcoming. They speak multiple languages very well and it was helpful when I could switch from Italian to English as I'm still in the beginner stages of speaking Italian. The not-so-good: The heat was turned all the way up and it was suffocating in our suite. I had to sleep with the balcony doors open and woke up to mosquito bites. In addition, I requested the option to reserve online and pay in person and that request was not honored. It significantly complicated my situation and I was not pleased at all. It would have been nice to find staff during the breakfast hours to request something other than drip coffee and tea. The staff was nowhere to be seen and they did not make themselves visible while we were dining (around 7:40 am). Some things are a bit dated and could use some refurbishing (like the ancient elevator).
Stayed 1 night in Apr 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is perfect.
Stayed 6 nights in Mar 2024

10/10 Excellent

Mary Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff extremely friendly and efficient. A very comfortable sitting-room area where you can relax and read. I enjoyed staying there very much and would highly recommend it.
Stayed 4 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location and the staff were really good too. Will be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

daniela, Saddle River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s very charming make you feel back in time well take care and the spa it’s gorgeous. The staff very attentive and friendly also it’s in prime location I recommend this hotel .
Stayed 1 night in Feb 2024

4/10 Poor

Juan Carlos

Business traveller
Disliked: Property conditions & facilities, room comfort
Outdated hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle Lynn, Sparta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice! Our room was clean and the breakfast is very good. We had great dining recommendations from the front desk. Staff were very friendly. The hotel is a bit hard to find at first but once we found it, we realized it was centrally located and convenient.
Stayed 1 night in Feb 2024