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Hotel Palace Inn

3.0 star property
Hotel in Tuxtla Gutierrez with 24-hour front desk and outdoor pool

Photo gallery for Hotel Palace Inn

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
Dining
Business centre
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is NZ$76
includes taxes & fees
25 Apr - 26 Apr

Explore the area

Map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
  • Plaza Crystal Shopping Mall
    ‪4 min walk‬
  • Joyyo Mayu Park
    ‪15 min walk‬
  • Marimba Park
    ‪4 min drive‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪55 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Triple Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Free bottled water
In-room safe
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Free bottled water
In-room safe
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Tuxtla Gutierrez

At Hotel Palace Inn you'll be within just a 10-minute stroll of Plaza Crystal Shopping Mall and Chiapas Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. .Attractions within a 30-minute drive of this 3-property class Tuxtla Gutierrez hotel include Marimba Park and Canon del Sumidero National Park.

What's nearby

  • Plaza Crystal Shopping Mall - 4 min walk - 0.4 km
  • Joyyo Mayu Park - 15 min walk - 1.3 km
  • Plaza las Americas Shopping Mall - 2 min drive - 2.1 km
  • Marimba Park - 4 min drive - 3.5 km
  • Tuxtla Guitierrez Central Square - 5 min drive - 5.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 55 min drive

Restaurants

  • ‪Chili's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Nachos - ‬5 min walk
  • ‪Hamburguesas & Hot Dogs de Jardines - ‬3 min walk
  • ‪Macdonald's Galerias - ‬5 min walk

About this property

Hotel Palace Inn

Hotel in Tuxtla Gutierrez with 24-hour front desk and outdoor pool
Hotel Palace Inn offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Palace Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tuxtla Gutierrez hotel.

  • 83 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Palace Inn offers 83 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Inn

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

What is the cancellation policy at Hotel Palace Inn?

Hotel Palace Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palace Inn?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Palace Inn on 25 Apr 2025 start from NZ$75.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palace Inn?

Yep, Hotel Palace Inn has a free self car park.

Does Hotel Palace Inn have a pool?

Hotel Palace Inn has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What makes Hotel Palace Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Palace Inn.

Is there a free airport shuttle available at Hotel Palace Inn?

No, Hotel Palace Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palace Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Palace Inn?

Check-in begins at 1:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Palace Inn?

No, pets and service animals are not allowed.

Hotel Palace Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 226 out of 425 reviews
Rating 8 - Good. 118 out of 425 reviews
Rating 6 - Okay. 38 out of 425 reviews
Rating 4 - Poor. 20 out of 425 reviews
Rating 2 - Terrible. 23 out of 425 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Huahua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado de la habitación hace mucho ruido y las instalaciones de la habitación son muy malas.
Stayed 2 nights in Dec 2024

4/10 Poor

Edgar

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único negativo es que las habitaciones son algo antiguas. Les hace falta renovarlas. Pero la atención del personal, la limpieza, la ubicación del Hotel y los negocios cercanos lo compensan sobremanera. Soy un cliente satisfecho y regresaré al hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Carlos

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and very nice.

It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.
Stayed 2 nights in Jan 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Great Pool

A great hotel and great value for money. This is a hotel that is very popular with Mexicans. It has an excellent swimming pool, a good restaurant and is centrally located. The rooms are basic but have everything needed. I would stay here again. The only issue was that the internet is slow,
Great pool.
Stayed 2 nights in Nov 2022

4/10 Poor

Freddy

Stayed 2 nights in Mar 2022

6/10 Okay

Maximino

Liked: Staff & service
Disliked: Property conditions & facilities
Room was noisy … no window screens therefore mosquitos in the room, roaches in the restroom
Stayed 2 nights in Mar 2022

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says there is a shuttle to the airport, but there is a charge, and it is cheaper to take a taxi.
Stayed 1 night in Mar 2022

8/10 Good

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal

Nice facilities, clean, pleasant environment and kind staff. Overall a good deal. I would go back for a short-term stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for one night

The place is ok not as the pictures are shown it was clean but the pool was ok. Location was great in front of a big mall. Ok to stay for a night. Stayed there because I was flying out to San Diego
Stayed 1 night in Jun 2021

8/10 Good

Giang

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but description for hotel was wrong

The description of hotel says parking is free but when we came they charged us $35usd
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

*

Las instalaciones exteriormente estan muy bonitas y cuidadas :) En cuanto a los cuartos les falta mucho mantenimiento, necesitas entregar tu credencial para que te puedan prestar una plancha, la cama un poco dura y ruidosa cada que te mueves aunque sea un poco
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Really clean. Really friendly and knowlegeable staff
Stayed 2 nights in Nov 2019

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Never going back
Stayed 1 night in Jul 2019

10/10 Excellent

Maricella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

roque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a convenient location , friendly people. Nice little restaurant
Stayed 2 nights in Apr 2019

10/10 Excellent

LORENZO RODRIGO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Bueno pero puede mejorar

No estuvo mal, es buen hotel. Sin embargo tienen mucha area de oportunidad con su personal, ya que la persona que esta mañana del 22-01-25 (6:10AM) estaba de malas y me respondió de forma groseraa mis necesidades de facturacion.
Stayed 1 night in Jan 2025

10/10 Excellent

Anahi, Villahermosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre me ha gustado el hotel porque desde niña venia aqui con mis padres y mis hermanas y todavia veo que ha mejorado desde la ultima vez que vine
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jan 2025

8/10 Good

Jocelyn Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la atención , la alberca es muy limpia y el restaurante esta rico
Stayed 1 night in Jan 2025