Ratings based on 137 Verified Reviews

Real reviews from guests who’ve stayed
4.0 out of 5
89% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Lovely villas

Posted 22 Sep. 2024 on Hotels
Villas were lovely. Well located on Bisma street just off the main streets in Ubud. Lots of nearby bars and restaurants, with the property set down a lane which meant it was very quite at the Hotel itself. Breakfast was good in a buffet style with a mix of western and local foods. and the staff treated us like royalty. Really pleased we chose Pertiwi Bisma. They do however need a bit of maintenance as there were a few issues with the curtain rail not being well secured and a few other bits looking like it could do with a refresh.
4 out of 5
by A verified traveller from Miami

Posted 2 Aug. 2024 on Expedia
Property in a great Area many dinning, massages, shopping options.
4 out of 5
by A verified traveller

Posted 7 Jul. 2024
Staff were super friendly, Brekky was great, view from bungalow was great, few broken things but overall happy and was very quiet and relaxing
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 3 Jun. 2024 on Expedia
4 out of 5
by A verified traveller

Posted 18 May 2024 on Hotels
Okay, location is everything. The pool is pretty. Rooms/ bathrooms are moldy and the beds are very uncomfortable. Asked twice for an extra pillow and never got one over our 3 night stay.
Comment from Hotel Management
20 May 2024 by made, Hotel Management
Dear Our Valued Guestfirstly we would like to thank you for your stay with our Resort and refer to uncomfortable beds we are apologize for the inconvenience caused and thius is our good feedback for us to improve the product at our resort.hopefully the above explanations could met clarifies and than you for your feedbackbest regardsmade
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 6 Feb. 2024 on Expedia
1 out of 5
by A verified traveller

Doesn't value the cost benefit

Posted 4 Jan. 2024 on Hotels
The food at the restaurant was tasteless, and it took 1h for them to prepare 2 eggs with toasts and there was only 1 more table with us with 5 people. There were only a few chairs at the pool, but not enough. When we arrived the first room smelled mold a lot, but they changed us to the second floor although was a little better was still humid, with mold on the walls and the air-conditioning wasn't working properly. Neither the phone was working to call the reception, so every time I needed something I had to go to the reception to ask. The staff was kind, but the cleaning room was reasonable only.
3 out of 5
by A verified traveller

Posted 16 Jul. 2023 on Expedia
We had two rooms booked one room was good the other room had mould on the celling near the aircon and the aircon didnt work, the room had a over powering smell of mould so we asked for the room to be changed, the staff assisted with this.
3 out of 5
by A verified traveller

Posted 23 Jun. 2023 on Expedia
Beautiful place , but the bathrooms need a lot of work . Very friendly staff
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 17 Apr. 2023 on Expedia