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Kempinski Hotel Khan Palace

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for Kempinski Hotel Khan Palace

Bar (on property)
Bar (on property)
Exterior
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Gym
The current price is NZ$227
includes taxes & fees
12 May - 13 May

Explore the area

Map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar
  • National University of Mongolia
    ‪2 min drive‬
  • Sükhbaatar Square
    ‪3 min drive‬
  • National Academic Theatre of Opera and Ballet of Mongolia
    ‪4 min drive‬
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room)

Superior Room (Superior King Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • Mountain view
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin)

Classic Room (Classic Twin)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • Mountain view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Ulaanbaatar

A luxury stay in Ulaanbaatar awaits you at Kempinski Hotel Khan Palace. Within a 30-minute stroll, you'll find Sükhbaatar Square and National Academic Theatre of Opera and Ballet of Mongolia. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A relaxing visit to Kempinski Aster Spa can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and hot tub. The restaurant, KK Restaurant & Lounge, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. 2842 square feet (264 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Downtown Ulaanbaatar hotel, you'll be 3 km (1.9 mi) from The Fine Arts Zanabazar Museum and 4.1 km (2.5 mi) from Gandantegchinlen Monastery.

What's nearby

  • National University of Mongolia - 2 min drive - 2.2 km
  • National Museum of Mongolia - 3 min drive - 2.8 km
  • Sükhbaatar Square - 3 min drive - 2.8 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 4 min drive - 3.2 km
  • Gandantegchinlen Monastery - 6 min drive - 4.6 km

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪KK Lounge - ‬1 min walk
  • ‪Cup Chicken - ‬2 min walk
  • ‪Jang Su Restaurant - ‬11 min walk
  • ‪cocacola шашлык&плов - ‬7 min walk
  • ‪Hazara North Indian Restaurant - ‬10 min walk

About this property

Kempinski Hotel Khan Palace

Luxury hotel with 4 restaurants and full-service spa
Kempinski Hotel Khan Palace offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 2842 square feet (264 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Kempinski Hotel Khan Palace. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available. A complete renovation of Kempinski Hotel Khan Palace was completed in November 2019.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

  • 1 building
  • 99 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Conference rooms
  • 2842 sq ft of conference space
  • 264 sq. m of conference space
  • Built in 2005
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
Kempinski Hotel Khan Palace offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Kempinski Aster Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Mongolian, Russian, Swedish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Coffee & pastry shop
  • KK Restaurant & Lounge
  • Sakura Sushi Bar
  • Tenger restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,842 square foot of space)
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 7.5 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Khan Palace?

Kempinski Hotel Khan Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Khan Palace?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Khan Palace on 12 May 2025 start from NZ$227.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Khan Palace?

Yep, Kempinski Hotel Khan Palace has a free self car park.

Is there a spa on site at Kempinski Hotel Khan Palace?

Yep, Kempinski Aster Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Kempinski Hotel Khan Palace a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Kempinski Hotel Khan Palace.

Is Kempinski Hotel Khan Palace family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs in the guestrooms, it's no surprise that Kempinski Hotel Khan Palace is a hit with families.

Are there hot tubs in the rooms at Kempinski Hotel Khan Palace?

No, but there are deep-soaking baths in the guestrooms.

Does Kempinski Hotel Khan Palace serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Kempinski Hotel Khan Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kempinski Hotel Khan Palace?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Hotel Khan Palace?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Khan Palace?

No, only service animals are allowed.

Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 193 out of 332 reviews
Rating 8 - Good. 107 out of 332 reviews
Rating 6 - Okay. 24 out of 332 reviews
Rating 4 - Poor. 6 out of 332 reviews
Rating 2 - Terrible. 2 out of 332 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oleksandr

Stayed 2 nights in Dec 2024

8/10 Good

Angrez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All over fantastic
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

severino, PANAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
Stayed 9 nights in Oct 2024

8/10 Good

Sharon, Scottsdale

Wonderful staff, very good Japanese restaurant, room in need of repair and upgrade.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, modern hotel!
Stayed 3 nights in Sep 2024

8/10 Good

Sharon, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants in the hotel were good, especially the Japanese food. Hotel staff wonderful. Hotel room itself in need of repair and upgrade.
Stayed 4 nights in Sep 2024

8/10 Good

Tian, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A descent hotel in Ulaanbaatar, furniture a bit run down, but I guess you cannot expect much in Mongolia. Breakfast is just so so, but the food in the ground floor lounge is good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good taxi service
Stayed 4 nights in Sep 2024

10/10 Excellent

Fadi, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great hotel, very clean and very comfortable bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Hernan

Liked: Cleanliness, property conditions & facilities
They even prepared breakfast to go since we had an early flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Kremena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast with enough options. The room was spacious and comfortable. The hotel is a bit far from the centre but there’s a bus stop a few minutes away and around 40 minute walk.
Stayed 1 night in Sep 2024

10/10 Excellent

Yaling

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is not convenient location, restaurant service was horrible, waited for 30 minutes then told ten more minutes, almost empty bar area, reception staff were good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael, Snohomish

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Breakfast was very good. I was put in a smoking room, had to change room and was not given same level of room as they said they only had twin rooms. But everything else was great
Stayed 3 nights in Aug 2024

10/10 Excellent

HA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bed
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel.

Really nice hotel as you'd expect from a Kempinski. Quality room size and details. Quite small hotel for the brand and a bit further away for the main attractions. Excellent reception service for taxi ordering and explanations.
Stayed 2 nights in Aug 2024

10/10 Excellent

ARTHUR, INDIANAPOLIS

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient staff. Excellent breakfast. Large, comfy room.
Stayed 1 night in Aug 2024

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being small and a 30 min walk away from the square, it was clean, with well appointed rooms, and the staff were professional.
Stayed 1 night in Aug 2024

6/10 Okay

Chen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room size was nice. Hotel Staff and Restaurant needs training. Definitely not 5-stars...closer to 3 stars with the quality of restaurant and Waiters/Waitresses often getting wrong orders. Very disappointing. Room cleaning staff was very good. This is at best 3 stars and thus the rates is correct...but do not say it's 5 stars with great rates.
Stayed 8 nights in Aug 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Amenities
Great location in UB, close enough to shopping, restaurants. We ate at the restaurant for dinner and it was quite good. Breakfast was excellent at the hotel. Rooms are comfortable and spacious although by today’s standards a bit dated. That did not concern us in the least … but bathroom are updated. We would recommend staying at the Kempinski.
Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Third time staying at the hotel. Staff are great and restaurant very good and easy option when you don’t want to go out.
Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for UB for shopping and hotel has great restaurants for dining if you don’t want to go out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in I asked if breakfast was included. The clerk at the front desk said it was. Next morning we went down to breakfast and only after we had got our food (buffet) did they tell me it was not included which was an additional $25 a person.
Stayed 1 night in Jun 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I receive a upgraded room by filing a complain about the broken toilet, then they upgraded me to a room on my second day of my 3 days staing this hotel.
Stayed 3 nights in Jun 2024