6/10 Okay
Steph
Business traveller
16 Aug 2024
Liked: Staff & service
Excellent staff, poor upkeep.
First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning.
Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful.
Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade).
Overall rooms are spacious and comfortable but dated.
Steph
Stayed 4 nights in Aug 2024